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Type:
Bug
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Status: Closed
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Priority:
Medium
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Resolution: Bug Fixed
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Affects Version/s: None
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Fix Version/s: None
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Component/s: UI Refresh
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Labels:None
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Environment:Others
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Bug Type:UI
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Bug Severity:Medium
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Level:Employee
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Module:BenAdmin - Customization
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Reported by:Harbinger
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Company:All Clients/Multiple Clients
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Item State:Stage QA - Production Deployment on Hold
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Browser:Google Chrome
Log in as EE (Make sure OE is in progress and EE gets OE flow)
Name : Test HSPL
SSN : 999999999
User Name : thspl405
Password : Password@1
Company : HCM Demo
Save and continue till Enroll Now
observe the enroll now page
actual result - on 1st time load of enroll now not showing provider images
expected result - it should show provider images all the times
NOTE - Same issue on confirmation statement
This issues occurs when it takes time to load benefit plans and in this condition it does not load logo for any of the benefit plans.
Sachin Hingole (Inactive)
created issue -
Sachin Hingole (Inactive)
made changes -
Sachin Hingole (Inactive)
made changes -
| Description |
Log in as EE (Make sure OE is in progress and EE gets OE flow) Name : Test HSPL SSN : 999999999 User Name : thspl405 Password : Password@1 Company : HCM Demo Save and continue till Enroll Now observe the enroll now curtain menu showing from your pockets actual result - refer image for UI issues |
Log in as EE (Make sure OE is in progress and EE gets OE flow) Name : Test HSPL SSN : 999999999 User Name : thspl405 Password : Password@1 Company : HCM Demo Save and continue till Enroll Now observe the enroll now page actual result - refer image for UI issues |
Sachin Hingole (Inactive)
made changes -
Sachin Hingole (Inactive)
made changes -
| Attachment | NoLogo-2ndLoad.png [ 65218 ] |
Sachin Hingole (Inactive)
made changes -
| Attachment | NoLogo-1stTimeLoad.png [ 65219 ] |
Sachin Hingole (Inactive)
made changes -
| Description |
Log in as EE (Make sure OE is in progress and EE gets OE flow) Name : Test HSPL SSN : 999999999 User Name : thspl405 Password : Password@1 Company : HCM Demo Save and continue till Enroll Now observe the enroll now page actual result - refer image for UI issues |
Log in as EE (Make sure OE is in progress and EE gets OE flow) Name : Test HSPL SSN : 999999999 User Name : thspl405 Password : Password@1 Company : HCM Demo Save and continue till Enroll Now observe the enroll now page actual result - on 1st time load of enroll now not showing provider images expected result - it should show provider images all the times |
Sachin Hingole (Inactive)
made changes -
| Description |
Log in as EE (Make sure OE is in progress and EE gets OE flow) Name : Test HSPL SSN : 999999999 User Name : thspl405 Password : Password@1 Company : HCM Demo Save and continue till Enroll Now observe the enroll now page actual result - on 1st time load of enroll now not showing provider images expected result - it should show provider images all the times |
Log in as EE (Make sure OE is in progress and EE gets OE flow) Name : Test HSPL SSN : 999999999 User Name : thspl405 Password : Password@1 Company : HCM Demo Save and continue till Enroll Now observe the enroll now page actual result - on 1st time load of enroll now not showing provider images expected result - it should show provider images all the times NOTE - Same issue on confirmation statement |
| Summary | UI - Any Company - EE OE - No provider logo for 1st load on Enroll now for benefit plans | UI - Any Company - EE OE - No provider logo on Enroll now for benefit plans..This is intermittent |
| Priority | Low [ 4 ] | Medium [ 3 ] |
| Bug Severity | Low [ 16703 ] | Medium [ 16702 ] |
Sachin Hingole (Inactive)
made changes -
| Description |
Log in as EE (Make sure OE is in progress and EE gets OE flow) Name : Test HSPL SSN : 999999999 User Name : thspl405 Password : Password@1 Company : HCM Demo Save and continue till Enroll Now observe the enroll now page actual result - on 1st time load of enroll now not showing provider images expected result - it should show provider images all the times NOTE - Same issue on confirmation statement |
Log in as EE (Make sure OE is in progress and EE gets OE flow) Name : Test HSPL SSN : 999999999 User Name : thspl405 Password : Password@1 Company : HCM Demo Save and continue till Enroll Now observe the enroll now page actual result - on 1st time load of enroll now not showing provider images expected result - it should show provider images all the times NOTE - Same issue on confirmation statement This issues occurs when it takes time to load benefit plans and in this condition it does not load logo for any of the benefit plans. |
| Status | Open [ 1 ] | In Development [ 10007 ] |
| Item State | Parent values: Development(10200)Level 1 values: In Progress(10206) |
Mukund Patil (Inactive)
logged work - 23/Oct/17 05:55 PM -
- Time Spent:
- 0.5h
-
Issue Verification
Discussion with Leads
| Company | All Clients/Multiple Clients [ 18434 ] | |
| Remaining Estimate | 4h [ 14400 ] | |
| Original Estimate | 4h [ 14400 ] |
| Remaining Estimate | 4h [ 14400 ] | 0h [ 0 ] |
| Time Spent | 4h [ 14400 ] | |
| Worklog Id | 86152 [ 86152 ] |
| Worklog Id | 86152 [ 86152 ] |
Mukund Patil (Inactive)
made changes -
| Time Spent | 4h [ 14400 ] | 4.5h [ 16200 ] |
| Worklog Id | 86823 [ 86823 ] |
| Environment_New | Others [ 18445 ] |
| Item State | Parent values: Development(10200)Level 1 values: In Progress(10206) | Parent values: Development(10200)Level 1 values: On Hold(10207) |
Sachin Hingole (Inactive)
made changes -
This is not continues issue, we try to reproduce it on local ,no success. Also we tried some script changes for same but those are not worked , so revert them. As other issues are going on Enroll Now. Due to that we kept this on Hold.
Jayshree Nagpure (Inactive)
made changes -
| Attachment | Logo.jpg [ 68883 ] |
Jayshree Nagpure (Inactive)
made changes -
| Attachment | Ben.jpg [ 68884 ] |
Same issue exists on Southland
Browser - IE
EE credentials - 999999900/onet9900
Also logo not appearing on beneficiary page
PFA : 
Jayshree Nagpure (Inactive)
added a comment - Same issue exists on Southland
Browser - IE
EE credentials - 999999900/onet9900
Also logo not appearing on beneficiary page
PFA :
cc : Rakesh Roy Prasad Pise Sachin Hingole Nidhi Kaul | Attachment | NoproviderLogoForBasicLifeAD&D.png [ 68943 ] |
Same issue exists for Hallmark Services
Please find below screen shot :-
EE Credentials :-
th4565
Password@1
Thanks,
Venkatesh
Jayshree Nagpure (Inactive)
made changes -
| Attachment | Demographics.jpg [ 68955 ] |
Jayshree Nagpure (Inactive)
made changes -
| Comment |
[ Same issue exits for Mesquite Gaming EE SSN : 441775562 /mabar5562/Password@9 PFA : !Demographics.jpg|thumbnail! Thanks, Jayshree cc : [~prasadp] [~sachin.hingole] [~rakeshr] ] |
Jayshree Nagpure (Inactive)
made changes -
| Attachment | Demographics.jpg [ 68955 ] |
Hello Akash Thakur,
As per our discussion , please check this point.
CC – Jaideep Vinchurkar ,Vijayendra Shinde , Nidhi Kaul
| Assignee | Rohan J Khandave [ rohan.khandave ] | Akash Thakur [ akash.thakur ] |
Jayshree Nagpure (Inactive)
made changes -
| Attachment | NoProviderLogo.jpg [ 69085 ] |
Same Issue exist on SureStaff
EE ID :999999999/Password@1
PFA : 
Jayshree Nagpure (Inactive)
added a comment - Same Issue exist on SureStaff
EE ID :999999999/Password@1
PFA :
cc : Rakesh Roy Sachin Hingole Prasad Pise Akash Thakur
Please correct the item sate if this is being worked upon.
Nidhi
Nidhi Kaul (Inactive)
added a comment - Akash Thakur
Please correct the item sate if this is being worked upon.
Nidhi | Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
| Status | Local Testing [ 10200 ] | Reopen in Local [ 10018 ] |
| Status | Reopen in Local [ 10018 ] | In Development [ 10007 ] |
| Item State | Parent values: Development(10200)Level 1 values: On Hold(10207) | Parent values: Development(10200)Level 1 values: In Progress(10206) |
| Assignee | Akash Thakur [ akash.thakur ] | Harshawardhan Phalake [ harshawardhan ] |
Amita Sangani (Inactive)
made changes -
| Attachment | Logo on beneficiary.png [ 69539 ] |
Hi,
Same issue exists on "Marquette"
h99999/Password@1/Marquette
EE login-> Go to till Beneficiary Page
PFA: 
Amita Sangani (Inactive)
added a comment - Hi,
Same issue exists on "Marquette"
h99999/Password@1/Marquette
EE login-> Go to till Beneficiary Page
PFA:
CC: Sachin Hingole , Prasad Pise , Rakesh Roy
Amita Sangani (Inactive)
made changes -
| Attachment | Beneficiary logo.png [ 69547 ] |
Same issue observe on "MHIN"
Amita Sangani (Inactive)
added a comment - Same issue observe on "MHIN"
CC: Sachin Hingole < Prasad Pise < Rakesh Roy Harshawardhan Phalake
What is the status on this?
Nidhi.
Nidhi Kaul (Inactive)
added a comment - Harshawardhan Phalake
What is the status on this?
Nidhi. | Item State | Parent values: Development(10200)Level 1 values: In Progress(10206) | Parent values: Development(10200)Level 1 values: On Hold(10207) |
Hi Nidhi Kaul,
Currently It is on Hold, looking into pre-prod issue.
Jayshree Nagpure (Inactive)
made changes -
| Attachment | ProviderLogo.jpg [ 69551 ] |
Jayshree Nagpure (Inactive)
made changes -
| Attachment | ProviderlogoEnroll now.jpg [ 69552 ] |
Same issue exists on City of San Macros
Browser - IE 11
Emp credentials :999999900 /Thspl9900/Password@9
PFA : 
Jayshree Nagpure (Inactive)
added a comment - Same issue exists on City of San Macros
Browser - IE 11
Emp credentials :999999900 /Thspl9900/Password@9
PFA :
cc : Rakesh Roy Prasad Pise Sachin Hingole Same issue exists for SCC company.
Browser - Chrome
Amita Sangani (Inactive)
made changes -
| Attachment | Beneficiary logo (2d85e5ef-cb20-45a0-a277-a9ead73fcdd4).png [ 69660 ] |
Same issue exists for WNJ company.
Browser - IE-11
CC:Sachin Hingole,Prasad Pise,Rakesh Roy
Amita Sangani (Inactive)
added a comment - Same issue exists for WNJ company.
Browser - IE-11
CC: Sachin Hingole , Prasad Pise , Rakesh Roy Amita Sangani (Inactive)
made changes -
| Attachment | Beneficiary logo (81f6e6b0-12d4-4ad2-b629-8e278b2d611f).png [ 69661 ] |
-
- Time Spent:
- 1h
-
Analysis and coding
| Time Spent | 4.5h [ 16200 ] | 5.5h [ 19800 ] |
| Worklog Id | 95471 [ 95471 ] |
-
- Time Spent:
- 2h
-
Coding Testing and code check in
| Time Spent | 5.5h [ 19800 ] | 7.5h [ 27000 ] |
| Worklog Id | 95684 [ 95684 ] |
| Time Spent | 7.5h [ 27000 ] | 10.5h [ 37800 ] |
| Worklog Id | 95712 [ 95712 ] |
| Time Spent | 10.5h [ 37800 ] | 12.5h [ 45000 ] |
| Worklog Id | 95713 [ 95713 ] |
This issue reproducing all time for codemap
Browser - chrome, safari
Jayshree Nagpure (Inactive)
added a comment - This issue reproducing all time for codemap
Browser - chrome, safari Harshawardhan Phalake,
Please check if this happening on codemap all the time.
Nidhi.
Nidhi Kaul (Inactive)
added a comment - Harshawardhan Phalake ,
Please check if this happening on codemap all the time.
Nidhi. Nidhi Kaul (Inactive)
made changes -
| Item State | Parent values: Development(10200)Level 1 values: On Hold(10207) | Parent values: Development(10200)Level 1 values: In Progress(10206) |
-
- Time Spent:
- 4h
-
Logo updation & cross checking logos.
| Time Spent | 12.5h [ 45000 ] | 16.5h [ 59400 ] |
| Worklog Id | 99930 [ 99930 ] |
| Item State | Parent values: Development(10200)Level 1 values: In Progress(10206) | Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) |
Please check as we have done re-sizing. This issue not reported from Pre Prod.
Please confirm at your end.
| Assignee | Harshawardhan Phalake [ harshawardhan ] | Sachin Hingole [ sachin.hingole ] |
| Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
| Item State | Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) | Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224) |
| Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
Jayshree Nagpure (Inactive)
made changes -
| Attachment | Provider.jpg [ 72287 ] |
Jayshree Nagpure (Inactive)
made changes -
| Attachment | WT-workterraProviderLogo.jpg [ 72288 ] |
Hi Rohan J Khandave,
For WTDemo Company_Jennifer company on preprod
Provider logos are not visible even though logo is uploaded in providers list
PFA - 
hence re-opening this jira
cc - Sachin Hingole Rakesh Roy Prasad Pise Hrishikesh Deshpande
Jayshree Nagpure (Inactive)
added a comment - Hi Rohan J Khandave ,
For WTDemo Company_Jennifer company on preprod
Provider logos are not visible even though logo is uploaded in providers list
PFA -
hence re-opening this jira
cc - Sachin Hingole Rakesh Roy Prasad Pise Hrishikesh Deshpande
Jayshree Nagpure (Inactive)
made changes -
| Resolution | Unresolved [ 10200 ] | |
| Status | Stage Testing [ 10201 ] | Reopen in Stage [ 10023 ] |
Jayshree Nagpure (Inactive)
made changes -
| Assignee | Sachin Hingole [ sachin.hingole ] | Rohan J Khandave [ rohan.khandave ] |
Jayshree Nagpure (Inactive)
made changes -
| Item State | Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224) | Parent values: Stage QA(10202)Level 1 values: Re-open(10216) |
Hello Jayshree Nagpure,
When any company moves to Pre-Prod ,we need to resize provider logos for that company. Also new resized logos are with ".png" extension and old images are ".jgp" extension.
Image extensions are update to ".png" by using script but we are not uploaded new re-sized images. Due to that you will not see any provider logos for above mentioned companies.
We have already send those logo to Rakesh Shinde for re-sizing. When we receive logos from him we will upload them and assign JIRA back to you.
So this is process we follow when any company moves to Pre-prod.
Thanks,
RohanK
CC – Sachin Hingole , Harshawardhan Phalake
Hi Rohan J Khandave,
Same issue exists for Demo Company_Jennifer and El Camino Hospital company on Preprod.
Thanks,
Venkatesh
| Status | Reopen in Stage [ 10023 ] | In Development [ 10007 ] |
| Item State | Parent values: Stage QA(10202)Level 1 values: Re-open(10216) | Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) |
Please we have uploaded re-sized provider logos.
| Assignee | Rohan J Khandave [ rohan.khandave ] | Venkatesh Pujari [ venkatesh.pujari ] |
| Time Spent | 16.5h [ 59400 ] | 18.5h [ 66600 ] |
| Worklog Id | 102559 [ 102559 ] |
Sachin Hingole (Inactive)
made changes -
| Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
Sachin Hingole (Inactive)
made changes -
| Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
Sachin Hingole (Inactive)
made changes -
| Item State | Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) | Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224) |
| Status | Stage Testing [ 10201 ] | Production Testing [ 10202 ] |
| Resolution | Unresolved [ 10200 ] | Bug Fixed [ 10402 ] |
| Status | Production Testing [ 10202 ] | Production Complete [ 10028 ] |
| Status | Production Complete [ 10028 ] | Closed [ 6 ] |
| Transition | Time In Source Status | Execution Times |
|---|
|
2d 2h 50m | 1 |
|
4s | 1 |
|
2s | 1 |
Jayshree Nagpure (Inactive)
made transition
-
|
1d 3h 4m | 1 |
|
5d 21h 2m | 1 |
Sachin Hingole (Inactive)
made transition
-
|
93d 23h 28m | 3 |
Sachin Hingole (Inactive)
made transition
-
|
22h 12m | 2 |
|
54d 12h 57m | 1 |
|
10s | 1 |
|
3s | 1 |
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Rohan J Khandave
Please update your analysis