-
Type:
Bug
-
Status:
Closed
-
Priority:
Medium
-
Resolution:
Bug Fixed
-
Affects Version/s:
None
-
Fix Version/s:
None
-
-
-
-
-
Module:
BenAdmin
- Import
-
-
Company:
All Clients/Multiple Clients
-
Item State:
Stage QA
- Production Deployment on Hold
Eligibility Check Routine is failed refer below error log:
ErrorID : 0
ErrorSource : ControllerAppTier.Save->WORKTERRAControllerAppTier.Save->ExecuteImportDTS.GetImportExportTemplateInformationBackEndRoutine
ErrorMessage: Object reference not set to an instance of an object.
This issues is opened to sync code with UI refresh branch. Old UI JIRA is WT-7495
- relates to
-
WT-7495
Eligibility Check routine is getting failed
-
-
Production Complete
{"report":{"apdex":1,"isInitial":true,"journeyId":"11c8b7ce-102c-4d2d-afb2-14ecae9cc291","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":894.1999998092651,"redirectCount":0,"resourceLoadedEnd":647.2999997138977,"resourceLoadedStart":236.59999990463257,"resourceTiming":[{"duration":7.800000190734863,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":236.59999990463257,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":236.59999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":244.40000009536743,"responseStart":0,"secureConnectionStart":0},{"duration":7.799999713897705,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":237,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":237,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":244.7999997138977,"responseStart":0,"secureConnectionStart":0},{"duration":8.200000286102295,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":237.19999980926514,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":237.19999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":245.40000009536743,"responseStart":0,"secureConnectionStart":0},{"duration":9,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":237.19999980926514,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":237.19999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":246.19999980926514,"responseStart":0,"secureConnectionStart":0},{"duration":9.299999713897705,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":237.40000009536743,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":237.40000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":246.69999980926514,"responseStart":0,"secureConnectionStart":0},{"duration":268.69999980926514,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":237.5,"connectEnd":237.5,"connectStart":237.5,"domainLookupEnd":237.5,"domainLookupStart":237.5,"fetchStart":237.5,"redirectEnd":0,"redirectStart":0,"requestStart":251.90000009536743,"responseEnd":506.19999980926514,"responseStart":315.40000009536743,"secureConnectionStart":237.5},{"duration":408.8999996185303,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":238.40000009536743,"connectEnd":238.40000009536743,"connectStart":238.40000009536743,"domainLookupEnd":238.40000009536743,"domainLookupStart":238.40000009536743,"fetchStart":238.40000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":252.7999997138977,"responseEnd":647.2999997138977,"responseStart":341.90000009536743,"secureConnectionStart":238.40000009536743},{"duration":104.80000019073486,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":238.59999990463257,"connectEnd":238.59999990463257,"connectStart":238.59999990463257,"domainLookupEnd":238.59999990463257,"domainLookupStart":238.59999990463257,"fetchStart":238.59999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":253.7999997138977,"responseEnd":343.40000009536743,"responseStart":342.90000009536743,"secureConnectionStart":238.59999990463257},{"duration":105.40000009536743,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":238.69999980926514,"connectEnd":238.69999980926514,"connectStart":238.69999980926514,"domainLookupEnd":238.69999980926514,"domainLookupStart":238.69999980926514,"fetchStart":238.69999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":254.7999997138977,"responseEnd":344.09999990463257,"responseStart":343.5,"secureConnectionStart":238.69999980926514},{"duration":106,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":238.69999980926514,"connectEnd":238.69999980926514,"connectStart":238.69999980926514,"domainLookupEnd":238.69999980926514,"domainLookupStart":238.69999980926514,"fetchStart":238.69999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":255.90000009536743,"responseEnd":344.69999980926514,"responseStart":344.09999990463257,"secureConnectionStart":238.69999980926514},{"duration":106.2999997138977,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":238.90000009536743,"connectEnd":238.90000009536743,"connectStart":238.90000009536743,"domainLookupEnd":238.90000009536743,"domainLookupStart":238.90000009536743,"fetchStart":238.90000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":257,"responseEnd":345.19999980926514,"responseStart":344.7999997138977,"secureConnectionStart":238.90000009536743},{"duration":106.89999961853027,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":238.90000009536743,"connectEnd":238.90000009536743,"connectStart":238.90000009536743,"domainLookupEnd":238.90000009536743,"domainLookupStart":238.90000009536743,"fetchStart":238.90000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":258.90000009536743,"responseEnd":345.7999997138977,"responseStart":345.2999997138977,"secureConnectionStart":238.90000009536743},{"duration":18.40000009536743,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":239,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":239,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":257.40000009536743,"responseStart":0,"secureConnectionStart":0},{"duration":109.80000019073486,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/81da1c7492d7ee698ae1cc31902498d9/shortcuts.js?context=issuenavigation&context=issueaction","startTime":239.09999990463257,"connectEnd":239.09999990463257,"connectStart":239.09999990463257,"domainLookupEnd":239.09999990463257,"domainLookupStart":239.09999990463257,"fetchStart":239.09999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":264.5,"responseEnd":348.90000009536743,"responseStart":348.2999997138977,"secureConnectionStart":239.09999990463257},{"duration":19.700000286102295,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":239.2999997138977,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":239.2999997138977,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":259,"responseStart":0,"secureConnectionStart":0},{"duration":108.69999980926514,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":239.40000009536743,"connectEnd":239.40000009536743,"connectStart":239.40000009536743,"domainLookupEnd":239.40000009536743,"domainLookupStart":239.40000009536743,"fetchStart":239.40000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":262.5,"responseEnd":348.09999990463257,"responseStart":345.7999997138977,"secureConnectionStart":239.40000009536743},{"duration":87.80000019073486,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-js/jira.webresources:bigpipe-js.js","startTime":261.69999980926514,"connectEnd":261.69999980926514,"connectStart":261.69999980926514,"domainLookupEnd":261.69999980926514,"domainLookupStart":261.69999980926514,"fetchStart":261.69999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":269.5,"responseEnd":349.5,"responseStart":349,"secureConnectionStart":261.69999980926514},{"duration":88.40000009536743,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-init/jira.webresources:bigpipe-init.js","startTime":261.69999980926514,"connectEnd":261.69999980926514,"connectStart":261.69999980926514,"domainLookupEnd":261.69999980926514,"domainLookupStart":261.69999980926514,"fetchStart":261.69999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":270,"responseEnd":350.09999990463257,"responseStart":349.5,"secureConnectionStart":261.69999980926514},{"duration":59.200000286102295,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":648.1999998092651,"connectEnd":648.1999998092651,"connectStart":648.1999998092651,"domainLookupEnd":648.1999998092651,"domainLookupStart":648.1999998092651,"fetchStart":648.1999998092651,"redirectEnd":0,"redirectStart":0,"requestStart":669.2999997138977,"responseEnd":707.4000000953674,"responseStart":706.6999998092651,"secureConnectionStart":648.1999998092651}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":117,"responseStart":208,"responseEnd":261,"domLoading":213,"domInteractive":945,"domContentLoadedEventStart":945,"domContentLoadedEventEnd":997,"domComplete":1356,"loadEventStart":1356,"loadEventEnd":1359,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"52dba4fafa33ba","effectiveType":"4g","downlink":10,"rtt":0,"serverDuration":63,"dbReadsTimeInMs":18,"dbConnsTimeInMs":19,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}