Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: System Behaviour
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      Client
    • Company:
      Fazolis
    • Item State:
      Stage QA - Stage Deployed
    • UAT For:
      UI Refresh

      Description

      strong textCredentials Used:
      Account: Fazolis
      User ID: padam1103
      Password: New!Pass@2
      Employee: Patrick Adams

      Issue:
      Landing page is not legible.

      How it should work:
      Black and blue background is causing the black text to be faded in and it's not readable.

        Attachments

        1. NF-5500_1.png
          NF-5500_1.png
          167 kB
        2. NF-5500_2.png
          NF-5500_2.png
          268 kB
        3. NF-5500_3.png
          NF-5500_3.png
          676 kB
        4. Pre-Prod Testing - NF-5500 FAZOLIS- UAT- Landing Page.msg
          222 kB
        5. screenshot-1.png
          screenshot-1.png
          399 kB

          Issue Links

            Activity

            Hide
            mahendra.mungase Mahendra Mungase (Inactive) added a comment -

            HI Vijayendra Shinde

            It looks like customization point. Can you please look into the issue.

            Mahendra

            CC- Nidhi Kaul shrikant.sapkal Pratap Patil Rakesh Roy

            Show
            mahendra.mungase Mahendra Mungase (Inactive) added a comment - HI Vijayendra Shinde It looks like customization point. Can you please look into the issue. Mahendra CC- Nidhi Kaul shrikant.sapkal Pratap Patil Rakesh Roy
            Hide
            diana Diana Wong (Inactive) added a comment -

            Deborah Mascot Attaching the email on these notes I sent yesterday

            Please see my comments below.

            • Previously the landing page background is white. Now that it’s on black background, by default the font colour will be white so there is a contrast.
            • Fazolis is a unique use case because a font colour has been assigned to the landing page text previously. It was set to be black (even though the default was already black). When converting, we will respect any configuration set up; that is why it is showing as black here.

            I have logged in to Fazolis’ ‘Manage Landing Page’’s OE Landing Page, click on the Tx icon to clear formatting first, then making sure that all the other formatting elements (e.g. bold, paragraphing and links) are showing up as needed.

            Post-edit, you can see from screenshots below that it now works as needed now.

            Before

            After

            For Fazolis, there are 3 more enrollments on this accounts (NH Landing Page, NH Landing Page A3 and QE Landing Page). You can update them using the steps above. Please reach out to me if you need any more information. Thank you.

            Diana

            Show
            diana Diana Wong (Inactive) added a comment - Deborah Mascot Attaching the email on these notes I sent yesterday Please see my comments below. Previously the landing page background is white. Now that it’s on black background, by default the font colour will be white so there is a contrast. Fazolis is a unique use case because a font colour has been assigned to the landing page text previously. It was set to be black (even though the default was already black). When converting, we will respect any configuration set up; that is why it is showing as black here. I have logged in to Fazolis’ ‘Manage Landing Page’’s OE Landing Page, click on the Tx icon to clear formatting first, then making sure that all the other formatting elements (e.g. bold, paragraphing and links) are showing up as needed. Post-edit, you can see from screenshots below that it now works as needed now. Before After For Fazolis, there are 3 more enrollments on this accounts (NH Landing Page, NH Landing Page A3 and QE Landing Page). You can update them using the steps above. Please reach out to me if you need any more information. Thank you. Diana
            Hide
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment -

            I have made these changes and confirm that the landing pages look good. You may close this ticket.

            Show
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment - I have made these changes and confirm that the landing pages look good. You may close this ticket.
            Hide
            diana Diana Wong (Inactive) added a comment -

            Deborah Mascot Appreciate the quick action and thank you for the kind confirmation!

            Sachin Hingole Can please assist to close ticket?

            Show
            diana Diana Wong (Inactive) added a comment - Deborah Mascot Appreciate the quick action and thank you for the kind confirmation! Sachin Hingole Can please assist to close ticket?
            Hide
            sachin.hingole Sachin Hingole (Inactive) added a comment -

            This is done through the customization.

            Show
            sachin.hingole Sachin Hingole (Inactive) added a comment - This is done through the customization.

              People

              Assignee:
              mahendra.mungase Mahendra Mungase (Inactive)
              Reporter:
              Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

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