Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: System Behaviour
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      Client
    • Company:
      Fazolis
    • Item State:
      Stage QA - Stage Deployed
    • UAT For:
      UI Refresh

      Description

      strong textCredentials Used:
      Account: Fazolis
      User ID: padam1103
      Password: New!Pass@2
      Employee: Patrick Adams

      Issue:
      Landing page is not legible.

      How it should work:
      Black and blue background is causing the black text to be faded in and it's not readable.

        Attachments

        1. NF-5500_1.png
          NF-5500_1.png
          167 kB
        2. NF-5500_2.png
          NF-5500_2.png
          268 kB
        3. NF-5500_3.png
          NF-5500_3.png
          676 kB
        4. Pre-Prod Testing - NF-5500 FAZOLIS- UAT- Landing Page.msg
          222 kB
        5. screenshot-1.png
          screenshot-1.png
          399 kB

          Issue Links

            Activity

            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) created issue -
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) made changes -
            Field Original Value New Value
            Link This issue clones NF-5499 [ NF-5499 ]
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) made changes -
            Attachment screenshot-1.png [ 70096 ]
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) made changes -
            Description *strong text**Credentials Used:*
            Account: Fazolis
            User ID: New Test
            Password: New!Pass@2

            *Issue:*
            When Waiving a plan, parenthesis appear but they are empty. If you go back to the plan and re-waive it, the plan name appears.

            *How it should work:*
            Plan name should always appear.

             !screenshot-3.png|thumbnail!
            *strong text**Credentials Used:*
            Account: Fazolis
            User ID: padam1103
            Password: New!Pass@2
            Employee: Patrick Adams

            *Issue:*
            Landing page is not legible.

            *How it should work:*
            Black and blue background is causing the black text to be faded in and it's not readable.

             !screenshot-1.png|thumbnail!
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) made changes -
            Link This issue is cloned by NF-5501 [ NF-5501 ]
            Hide
            mahendra.mungase Mahendra Mungase (Inactive) added a comment -

            HI Vijayendra Shinde

            It looks like customization point. Can you please look into the issue.

            Mahendra

            CC- Nidhi Kaul shrikant.sapkal Pratap Patil Rakesh Roy

            Show
            mahendra.mungase Mahendra Mungase (Inactive) added a comment - HI Vijayendra Shinde It looks like customization point. Can you please look into the issue. Mahendra CC- Nidhi Kaul shrikant.sapkal Pratap Patil Rakesh Roy
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Assignee Nidhi Kaul [ nidhi.kaul ] Vijayendra Shinde [ ID10506 ]
            mahendra.mungase Mahendra Mungase (Inactive) logged work - 15/Dec/17 11:20 AM
            • Time Spent:
              1h
               

              Bug analysis

            vishal.yadav Vishal Yadav (Inactive) made changes -
            Assignee Vijayendra Shinde [ ID10506 ] Vishal Yadav [ vishal.yadav ]
            vishal.yadav Vishal Yadav (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            vishal.yadav Vishal Yadav (Inactive) logged work - 18/Dec/17 01:04 PM
            • Time Spent:
              1.5h
               

              Analysis
              Checked customization for issue on manage landing page
              reproduced issue on local and preprod, Discussed with Seema for customization

            vishal.yadav Vishal Yadav (Inactive) made changes -
            Assignee Vishal Yadav [ vishal.yadav ] Vijayendra Shinde [ ID10506 ]
            vishal.yadav Vishal Yadav (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204)
            vishal.yadav Vishal Yadav (Inactive) made changes -
            Remaining Estimate 0h [ 0 ]
            Time Spent 1.5h [ 5400 ]
            Worklog Id 96919 [ 96919 ]
            diana Diana Wong (Inactive) made changes -
            Attachment NF-5500_1.png [ 70418 ]
            diana Diana Wong (Inactive) made changes -
            Attachment NF-5500_2.png [ 70419 ]
            diana Diana Wong (Inactive) made changes -
            Attachment NF-5500_3.png [ 70420 ]
            Hide
            diana Diana Wong (Inactive) added a comment -

            Deborah Mascot Attaching the email on these notes I sent yesterday

            Please see my comments below.

            • Previously the landing page background is white. Now that it’s on black background, by default the font colour will be white so there is a contrast.
            • Fazolis is a unique use case because a font colour has been assigned to the landing page text previously. It was set to be black (even though the default was already black). When converting, we will respect any configuration set up; that is why it is showing as black here.

            I have logged in to Fazolis’ ‘Manage Landing Page’’s OE Landing Page, click on the Tx icon to clear formatting first, then making sure that all the other formatting elements (e.g. bold, paragraphing and links) are showing up as needed.

            Post-edit, you can see from screenshots below that it now works as needed now.

            Before

            After

            For Fazolis, there are 3 more enrollments on this accounts (NH Landing Page, NH Landing Page A3 and QE Landing Page). You can update them using the steps above. Please reach out to me if you need any more information. Thank you.

            Diana

            Show
            diana Diana Wong (Inactive) added a comment - Deborah Mascot Attaching the email on these notes I sent yesterday Please see my comments below. Previously the landing page background is white. Now that it’s on black background, by default the font colour will be white so there is a contrast. Fazolis is a unique use case because a font colour has been assigned to the landing page text previously. It was set to be black (even though the default was already black). When converting, we will respect any configuration set up; that is why it is showing as black here. I have logged in to Fazolis’ ‘Manage Landing Page’’s OE Landing Page, click on the Tx icon to clear formatting first, then making sure that all the other formatting elements (e.g. bold, paragraphing and links) are showing up as needed. Post-edit, you can see from screenshots below that it now works as needed now. Before After For Fazolis, there are 3 more enrollments on this accounts (NH Landing Page, NH Landing Page A3 and QE Landing Page). You can update them using the steps above. Please reach out to me if you need any more information. Thank you. Diana
            diana Diana Wong (Inactive) made changes -
            Hide
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment -

            I have made these changes and confirm that the landing pages look good. You may close this ticket.

            Show
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment - I have made these changes and confirm that the landing pages look good. You may close this ticket.
            Hide
            diana Diana Wong (Inactive) added a comment -

            Deborah Mascot Appreciate the quick action and thank you for the kind confirmation!

            Sachin Hingole Can please assist to close ticket?

            Show
            diana Diana Wong (Inactive) added a comment - Deborah Mascot Appreciate the quick action and thank you for the kind confirmation! Sachin Hingole Can please assist to close ticket?
            vijayendra Vijayendra Shinde (Inactive) made changes -
            Assignee Vijayendra Shinde [ ID10506 ] Komal Barde [ komal.barde ]
            vijayendra Vijayendra Shinde (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204) Parent values: Development(10200)Level 1 values: In Progress(10206)
            komal.barde Komal Barde (Inactive) logged work - 21/Dec/17 09:59 AM
            • Time Spent:
              1h
               
              • Finding different color codes for replacement
            komal.barde Komal Barde (Inactive) made changes -
            Time Spent 1.5h [ 5400 ] 2.5h [ 9000 ]
            Worklog Id 97486 [ 97486 ]
            komal.barde Komal Barde (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Progress(10206) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
            komal.barde Komal Barde (Inactive) made changes -
            Assignee Komal Barde [ komal.barde ] Mahendra Mungase [ mahendra.mungase ]
            komal.barde Komal Barde (Inactive) logged work - 22/Dec/17 10:22 AM
            • Time Spent:
              6.5h
               
              • Finding different color codes for replacement
              • Working on script to correct color codes
              • Attained code review
              • Commit changes
            mahendra.mungase Mahendra Mungase (Inactive) logged work - 22/Dec/17 11:27 AM
            • Time Spent:
              3h
               

              Landing page testing on Preprod

            Hide
            sachin.hingole Sachin Hingole (Inactive) added a comment -

            This is done through the customization.

            Show
            sachin.hingole Sachin Hingole (Inactive) added a comment - This is done through the customization.
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Resolution System Behaviour [ 10100 ]
            Status In Development [ 10007 ] Rejected [ 10004 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Status Rejected [ 10004 ] Closed [ 6 ]
            komal.barde Komal Barde (Inactive) made changes -
            Time Spent 2.5h [ 9000 ] 9h [ 32400 ]
            Worklog Id 97797 [ 97797 ]
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Time Spent 9h [ 32400 ] 10h [ 36000 ]
            Worklog Id 98761 [ 98761 ]
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Time Spent 10h [ 36000 ] 13h [ 46800 ]
            Worklog Id 98776 [ 98776 ]
            Transition Time In Source Status Execution Times
            Vishal Yadav (Inactive) made transition -
            Open In Development
            3d 12h 52m 1
            Sachin Hingole (Inactive) made transition -
            In Development Rejected
            7d 22h 29m 1
            Sachin Hingole (Inactive) made transition -
            Rejected Closed
            6s 1

              People

              Assignee:
              mahendra.mungase Mahendra Mungase (Inactive)
              Reporter:
              Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - Not Specified
                  Not Specified
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 13h
                  13h