New Features 2017Project Type: software

New Features 2017

Uploaded image for project: 'New Features 2017'
  1. New Features 2017
  2. NF-5545

SOFTCHOICE - UAT - Vol EE Life Coverage Amount

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: System Behaviour
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      Client
    • Company:
      All Clients/Multiple Clients
    • UAT For:
      UI Refresh

      Description

      Credentials Used:
      Account: Softchoice (Newbie Test)
      User ID: nete03041978
      Password: Password@1

      Issue:
      There are no coverage amounts available in the drop-down within the Voluntary Employee Life and Voluntary Spouse Life enroll now pages. Only $0 is available. Test employee salary is $90,000. Please see screenshot attached.

      How it should work:
      Coverage amounts should be populated within drop-down.

        Attachments

          Issue Links

          clones

          Bug - A problem which impairs or prevents the functions of the product. NF-5460 ACCOUNT - UAT - SUBJECT

          • Medium - Has the potential to affect progress.
          • Rejected

            Activity

            Ascending order - Click to sort in descending order
            Hide
            Permalink
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

            Hi Christina Karnes,

            This is not an issue.

            Coverage amounts is not populating within drop-down as employee Does not have Benefit Salary.

            Consider Benefit Salary set to YES on Voluntary Employee Life and Voluntary Spouse Life plans. This setting considers employee Benefit salary not Gross salary.
            Employee Newbie Test does not have Benefit salary due to this coverage are not showing.

            Please set Benefit Salary on Employee's Payroll to get coverage in drop down.

            Let us know in case you need more details on this from our end.

            Thanks,
            Hrishikesh.

            Show
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - Hi Christina Karnes , This is not an issue. Coverage amounts is not populating within drop-down as employee Does not have Benefit Salary. Consider Benefit Salary set to YES on Voluntary Employee Life and Voluntary Spouse Life plans. This setting considers employee Benefit salary not Gross salary. Employee Newbie Test does not have Benefit salary due to this coverage are not showing. Please set Benefit Salary on Employee's Payroll to get coverage in drop down. Let us know in case you need more details on this from our end. Thanks, Hrishikesh.
            Hide
            Permalink
            christina.karnes Christina Karnes (Inactive) added a comment -

            Hi Hrishikesh Deshpande,
            I was able to get the coverage amounts to show in the drop down after adding in the benefit salary. This issue can be closed.
            Thank you!
            Christy

            Show
            christina.karnes Christina Karnes (Inactive) added a comment - Hi Hrishikesh Deshpande , I was able to get the coverage amounts to show in the drop down after adding in the benefit salary. This issue can be closed. Thank you! Christy

              People

              Assignee:
              hrishikesh.deshpande Hrishikesh Deshpande (Inactive)
              Reporter:
              christina.karnes Christina Karnes (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 1h
                  1h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 1h
                  1h