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Type:
Bug
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Status: Closed
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Priority:
Medium
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Resolution: System Behaviour
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Affects Version/s: None
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Fix Version/s: None
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Component/s: UI Refresh
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Labels:None
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Environment:Pre Production
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Bug Type:Functional
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Bug Severity:Medium
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Module:BenAdmin
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Reported by:Client
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Company:All Clients/Multiple Clients
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UAT For:UI Refresh
Credentials Used:
Account: Softchoice (Newbie Test)
User ID: nete03041978
Password: Password@1
Issue:
There are no coverage amounts available in the drop-down within the Voluntary Employee Life and Voluntary Spouse Life enroll now pages. Only $0 is available. Test employee salary is $90,000. Please see screenshot attached.
How it should work:
Coverage amounts should be populated within drop-down.
- clones
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- Rejected
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Christina Karnes (Inactive)
created issue -
Christina Karnes (Inactive)
made changes -
Christina Karnes (Inactive)
made changes -
| Description |
*Credentials Used:* Account: User ID: Password: *Issue:* To fill in *How it should work:* To fill in |
*Credentials Used:* Account: Softchoice (Newbie Test) User ID: nete03041978 Password: Password@1 *Issue:* There are no coverage amounts available in the drop-down within the Voluntary Employee Life enroll now page. Only $0 is available. Test employee salary is $90,000. Please see screenshot attached. *How it should work:* Coverage amounts should be populated within drop-down. |
Christina Karnes (Inactive)
made changes -
| Attachment | Defect 3.pdf [ 70417 ] |
Christina Karnes (Inactive)
made changes -
| Description |
*Credentials Used:* Account: Softchoice (Newbie Test) User ID: nete03041978 Password: Password@1 *Issue:* There are no coverage amounts available in the drop-down within the Voluntary Employee Life enroll now page. Only $0 is available. Test employee salary is $90,000. Please see screenshot attached. *How it should work:* Coverage amounts should be populated within drop-down. |
*Credentials Used:* Account: Softchoice (Newbie Test) User ID: nete03041978 Password: Password@1 *Issue:* There are no coverage amounts available in the drop-down within the Voluntary Employee Life and Voluntary Spouse Life enroll now pages. Only $0 is available. Test employee salary is $90,000. Please see screenshot attached. *How it should work:* Coverage amounts should be populated within drop-down. |
Nidhi Kaul (Inactive)
made changes -
| Assignee | Nidhi Kaul [ nidhi.kaul ] | Sachin Hingole [ sachin.hingole ] |
| Attachment | Customization.png [ 70436 ] |
| Remaining Estimate | 1h [ 3600 ] | |
| Original Estimate | 1h [ 3600 ] |
| Remaining Estimate | 1h [ 3600 ] | 0h [ 0 ] |
| Time Spent | 1h [ 3600 ] | |
| Worklog Id | 97043 [ 97043 ] |
| Status | Open [ 1 ] | In Development [ 10007 ] |
| Assignee | Sachin Hingole [ sachin.hingole ] | Christina Karnes [ christina.karnes ] |
| Resolution | System Behaviour [ 10100 ] | |
| Status | In Development [ 10007 ] | Rejected [ 10004 ] |
Hi Hrishikesh Deshpande,
I was able to get the coverage amounts to show in the drop down after adding in the benefit salary. This issue can be closed.
Thank you!
Christy
Christina Karnes (Inactive)
added a comment - Hi Hrishikesh Deshpande ,
I was able to get the coverage amounts to show in the drop down after adding in the benefit salary. This issue can be closed.
Thank you!
Christy Christina Karnes (Inactive)
made changes -
| Assignee | Christina Karnes [ christina.karnes ] | Hrishikesh Deshpande [ hrishikesh.deshpande ] |
| Status | Rejected [ 10004 ] | Closed [ 6 ] |
| Transition | Time In Source Status | Execution Times |
|---|
|
5h 31m | 1 |
|
26s | 1 |
|
22h 42m | 1 |
Hi Christina Karnes,
This is not an issue.
Coverage amounts is not populating within drop-down as employee Does not have Benefit Salary.
Consider Benefit Salary set to YES on Voluntary Employee Life and Voluntary Spouse Life plans. This setting considers employee Benefit salary not Gross salary.
Employee Newbie Test does not have Benefit salary due to this coverage are not showing.
Please set Benefit Salary on Employee's Payroll to get coverage in drop down.
Let us know in case you need more details on this from our end.
Thanks,
Hrishikesh.