New Features 2017Project Type: software

New Features 2017

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  1. New Features 2017
  2. NF-5664

CHMC - UAT - Status steps not showing for 1095-B report

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      Client
    • Company:
      All Clients/Multiple Clients
    • Item State:
      Stage QA - Production Deployment on Hold
    • UAT For:
      UI Refresh

      Description

      strong textCredentials Used:
      Account: CHMC
      User ID: dianawg
      Password: Password@1

      Issue:
      I logged in as a Partner and access CHMC account. I clicked on IRS Report, added a new report and opted for 1095-B report. It is taking a long time but the issue is that in the interim there is a popup for the status but it is only showing a blank box. Only when one status is done and moving to next status, it flashes the listing and status momentarily (unable to capture screenshot for that)

      Side note: I have been waiting for long but report is still not generated but without the steps, I cannot tell if it is stuck on one status or still running.

      How it should work:
      All the statuses should be shown so user know the page is still running.

        Attachments

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        2. NF-5664.png
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          Issue Links

          clones

          Bug - A problem which impairs or prevents the functions of the product. NF-5460 ACCOUNT - UAT - SUBJECT

          • Medium - Has the potential to affect progress.
          • Rejected

            Activity

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            Hide
            Permalink
            smita.pawar Smita Pawar (Inactive) added a comment -

            We have verified current status of 1095-B report is displaying correctly on pop up.
            Hence closing tickets.

            Show
            smita.pawar Smita Pawar (Inactive) added a comment - We have verified current status of 1095-B report is displaying correctly on pop up. Hence closing tickets.
            Hide
            Permalink
            ramya.tantry Ramya Tantry (Inactive) added a comment -

            Hi Diana Wong,

            Yes, the functionality is the same on Production environment too.

            Show
            ramya.tantry Ramya Tantry (Inactive) added a comment - Hi Diana Wong , Yes, the functionality is the same on Production environment too.
            Hide
            Permalink
            diana Diana Wong (Inactive) added a comment -

            Ramya Tantry, thanks for the update. Can advise if this is the same user experience in production? Nonetheless, we can leave it for now and see if we hear any feedback on concern on this performance. Thank you.

            Show
            diana Diana Wong (Inactive) added a comment - Ramya Tantry , thanks for the update. Can advise if this is the same user experience in production? Nonetheless, we can leave it for now and see if we hear any feedback on concern on this performance. Thank you.
            Hide
            Permalink
            ramya.tantry Ramya Tantry (Inactive) added a comment -

            Hi Diana Wong,

            It is not a flashing error.It is intended. Since 1095B/C are long running report,processing status is shown on the popup.Every 5 seconds,the popup data is refreshed to show the latest status of the report.
            However, sometimes due to network slowness issue, popup data is refreshed after some interval.

            CC:Nandkumar Prabhakar Karlekar,Sachin Hingole,Mahendra Mungase,Smita Pawar,Nidhi Kaul

            Show
            ramya.tantry Ramya Tantry (Inactive) added a comment - Hi Diana Wong , It is not a flashing error.It is intended. Since 1095B/C are long running report,processing status is shown on the popup.Every 5 seconds,the popup data is refreshed to show the latest status of the report. However, sometimes due to network slowness issue, popup data is refreshed after some interval. CC: Nandkumar Prabhakar Karlekar , Sachin Hingole , Mahendra Mungase , Smita Pawar , Nidhi Kaul
            Hide
            Permalink
            nidhi.kaul Nidhi Kaul (Inactive) added a comment -

            Please check.

            Show
            nidhi.kaul Nidhi Kaul (Inactive) added a comment - Please check.
            7 older comments

              People

              Assignee:
              sachin.hingole Sachin Hingole (Inactive)
              Reporter:
              diana Diana Wong (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:
                Code Review Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 1h Original Estimate - 1h
                  1h
                  Remaining:
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                  Logged:
                  Time Spent - 1h 50m
                  1h 50m