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Type:
Bug
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Status:
Closed
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Priority:
Medium
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Resolution:
Done
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Affects Version/s:
None
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Fix Version/s:
None
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Company:
All Clients/Multiple Clients
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Item State:
Stage QA
- Production Deployment on Hold
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strong textCredentials Used:
Account: CHMC
User ID: dianawg
Password: Password@1
Issue:
I logged in as a Partner and access CHMC account. I clicked on IRS Report, added a new report and opted for 1095-B report. It is taking a long time but the issue is that in the interim there is a popup for the status but it is only showing a blank box. Only when one status is done and moving to next status, it flashes the listing and status momentarily (unable to capture screenshot for that)
Side note: I have been waiting for long but report is still not generated but without the steps, I cannot tell if it is stuck on one status or still running.
How it should work:
All the statuses should be shown so user know the page is still running.
- clones
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NF-5460
ACCOUNT - UAT - SUBJECT
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Rejected
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Ramya Tantry (Inactive)
added a comment - Hi Diana Wong ,
It is not a flashing error.It is intended. Since 1095B/C are long running report,processing status is shown on the popup.Every 5 seconds,the popup data is refreshed to show the latest status of the report.
However, sometimes due to network slowness issue, popup data is refreshed after some interval.
CC: Nandkumar Prabhakar Karlekar , Sachin Hingole , Mahendra Mungase , Smita Pawar , Nidhi Kaul 
Smita Pawar (Inactive)
added a comment - We have verified current status of 1095-B report is displaying correctly on pop up.
Hence closing tickets. 
Please check.