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  1. New Features 2017
  2. NF-5678

BioRad - e-Trade plan not showing up in Enroll Now when eligible

    Details

    • Type: Bug
    • Status: Resolution Setting
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
    • Environment:
      Production
    • Bug Type:
      UI
    • Bug Severity:
      Medium
    • Level:
      Partner
    • Module:
      BenAdmin
    • Reported by:
      Implementation
    • Company:
      Bio-Rad
    • Stage Company Name:
      BioRad
    • Item State:
      Production Complete - Closed
    • Browser:
      IE 11, Google Chrome
    • Sprint:
      WT- Sprint 42

      Description

      When enrolling in the e-Trade plan, in production for BioRad, I have noticed that the type shows in the enroll now drop down however when selecting the type to enroll no plan shows. I checked the plan to see if maybe the plan needed to be resaved and I found that the increments are missing on production. I checked the cost and coverage tab for both the e-Trade plans against stage and production which then I noticed that on stage the increments show however on production they do not. I believe this could be why the plan is not showing in my enroll now section to enroll in. I am unable to get the increments to show. Please advise when this is updated on production. See screen shots attached.

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            Activity

            Hide
            gaurav.sodani Gaurav Sodani (Inactive) added a comment -

            Hi All,

            Attaching the production deployment approval email for reference

            Regards
            Gaurav

            Show
            gaurav.sodani Gaurav Sodani (Inactive) added a comment - Hi All, Attaching the production deployment approval email for reference Regards Gaurav
            Hide
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

            Verified all attached Scenarios on prod.
            working fine as expected.

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - Verified all attached Scenarios on prod. working fine as expected.
            Hide
            Monika.Demla Monika Demla (Inactive) added a comment -

            Is this a BUG or new Feature?

            Show
            Monika.Demla Monika Demla (Inactive) added a comment - Is this a BUG or new Feature?
            Hide
            amjohnson Amannda Johnson added a comment -

            This was a feature that was on stage that we found out AFTER the client went live the feature was not on production.  Development moved build from stage to production.  

            Show
            amjohnson Amannda Johnson added a comment - This was a feature that was on stage that we found out AFTER the client went live the feature was not on production.  Development moved build from stage to production.  
            Hide
            Monika.Demla Monika Demla (Inactive) added a comment -

            Thank you Amannda Johnson

            Is this okay to close or does this need further research?

            Show
            Monika.Demla Monika Demla (Inactive) added a comment - Thank you Amannda Johnson Is this okay to close or does this need further research?

              People

              Assignee:
              rashmita.dudhe Rashmita Dudhe (Inactive)
              Reporter:
              amjohnson Amannda Johnson
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

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