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  1. WORKTERRA
  2. WT-13036

BioRad - e-Trade plan not showing up in Enroll Now when eligible

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    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Production
    • Bug Type:
      UI
    • Bug Severity:
      Medium
    • Level:
      Partner
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Implementation
    • Company:
      Bio-Rad
    • Stage Company Name:
      BioRad
    • Item State:
      Production Complete - Closed
    • Browser:
      IE 11, Google Chrome
    • Sprint:
      WT- Sprint 42
    • Development Approval:
      Yes

      Description

      When enrolling in the e-Trade plan, in production for BioRad, I have noticed that the type shows in the enroll now drop down however when selecting the type to enroll no plan shows. I checked the plan to see if maybe the plan needed to be resaved and I found that the increments are missing on production. I checked the cost and coverage tab for both the e-Trade plans against stage and production which then I noticed that on stage the increments show however on production they do not. I believe this could be why the plan is not showing in my enroll now section to enroll in. I am unable to get the increments to show. Please advise when this is updated on production. See screen shots attached.

        Attachments

          Issue Links

          clones

          Bug - A problem which impairs or prevents the functions of the product. NF-5678 BioRad - e-Trade plan not showing up in Enroll Now when eligible

          • High - Serious problem that could block progress.
          • Resolution Setting
          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. WT-12650 Error on enrollment screen for plan E-Trade

          • High - Serious problem that could block progress.
          • Closed
          relates to

          Enhancement - An improvement or enhancement to an existing feature or task. NF-208 Taxable benefits marking - enroll now and summary screen

          • Medium - Has the potential to affect progress.
          • Reopen in Local

          New Feature - A new feature of the product, which has yet to be developed. NF-240 Pension Plan - Range flat amount - New Customization changes

          • High - Serious problem that could block progress.
          • Resolution Setting

          Enhancement - An improvement or enhancement to an existing feature or task. NF-249 Pension Plan - Employee and Employer cost changes - New Customization changes

          • High - Serious problem that could block progress.
          • Resolution Setting

            Activity

              People

              Assignee:
              amjohnson Amannda Johnson
              Reporter:
              umesh.kadam Umesh Kadam (Inactive)
              Account Executive:
              Amannda Johnson
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:
                Pre-Prod Due Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 8h
                  8h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 5.75h Time Not Required
                  5.75h