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Reported by:
Implementation
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Stage Company Name:
BioRad
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Item State:
Production Complete
- Closed
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Development Approval:
Yes
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Deployment Approval:
Approved for production deployment
When enrolling in the e-Trade plan, in production for BioRad, I have noticed that the type shows in the enroll now drop down however when selecting the type to enroll no plan shows. I checked the plan to see if maybe the plan needed to be resaved and I found that the increments are missing on production. I checked the cost and coverage tab for both the e-Trade plans against stage and production which then I noticed that on stage the increments show however on production they do not. I believe this could be why the plan is not showing in my enroll now section to enroll in. I am unable to get the increments to show. Please advise when this is updated on production. See screen shots attached.
- is cloned by
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WT-13036
BioRad - e-Trade plan not showing up in Enroll Now when eligible
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Production Complete
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Hi Amannda Johnson
"Range Percentage of Monthly Salary" is deployed and working on only stage, this functionality is not deployed into production and that is why those increments are missing in production site.
"Range Percentage of Monthly Salary" is developed and deployed into stage as part of UK benefits, so as of now you have to change the flag "Coverage Amounts are Determined By" on Cost and Coverage page to other than range percentage of monthly salary in production.