Uploaded image for project: 'New Features 2017'
  1. New Features 2017
  2. NF-5678

BioRad - e-Trade plan not showing up in Enroll Now when eligible

    Details

    • Type: Bug
    • Status: Resolution Setting
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
    • Environment:
      Production
    • Bug Type:
      UI
    • Bug Severity:
      Medium
    • Level:
      Partner
    • Module:
      BenAdmin
    • Reported by:
      Implementation
    • Company:
      Bio-Rad
    • Stage Company Name:
      BioRad
    • Item State:
      Production Complete - Closed
    • Browser:
      IE 11, Google Chrome
    • Sprint:
      WT- Sprint 42

      Description

      When enrolling in the e-Trade plan, in production for BioRad, I have noticed that the type shows in the enroll now drop down however when selecting the type to enroll no plan shows. I checked the plan to see if maybe the plan needed to be resaved and I found that the increments are missing on production. I checked the cost and coverage tab for both the e-Trade plans against stage and production which then I noticed that on stage the increments show however on production they do not. I believe this could be why the plan is not showing in my enroll now section to enroll in. I am unable to get the increments to show. Please advise when this is updated on production. See screen shots attached.

        Attachments

          Issue Links

            Activity

            Transition Time In Source Status Execution Times
            Amruta Lohiya made transition -
            Open In Development
            12d 11h 11m 1
            Amruta Lohiya made transition -
            In Development In LB Testing
            5s 1
            Amruta Lohiya made transition -
            In LB Testing Stage Testing
            5s 1
            Rashmita Dudhe (Inactive) made transition -
            Stage Testing In Production Testing
            55d 37m 1
            Rashmita Dudhe (Inactive) made transition -
            In Production Testing Production Complete
            17m 25s 1
            Rashmita Dudhe (Inactive) made transition -
            Production Complete Closed
            1h 5m 1
            Sachin Hingole (Inactive) made transition -
            Closed Resolution Setting
            52d 15h 1

              People

              Assignee:
              rashmita.dudhe Rashmita Dudhe (Inactive)
              Reporter:
              amjohnson Amannda Johnson
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 0h
                  0h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 16h 40m
                  16h 40m