New Features 2017Project Type: software

New Features 2017

Uploaded image for project: 'New Features 2017'
  1. New Features 2017
  2. NF-5750

GBAPS- Getting server error on "Dependent life warning" additional form

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Bug Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Employee
    • Module:
      DashBoard
    • Reported by:
      Harbinger
    • Company:
      GBAPS
    • Item State:
      Stage QA - Production Deployment on Hold
    • Browser:
      Google Chrome, Microsoft Edge

      Description

      Environment: Pre production

      Employee credential:
      Username: hspl9999
      Password: Password@3
      Company: GBAPS

      steps:
      1.Login as employee
      2.Click on "Dependent life warning" additional form

      Actual result: Getting server error
      Please refer attached screen shot and error log

        Attachments

        1. dependent life warning.png
          148 kB
          Sanjana Jadhav
        2. error log.txt
          0.2 kB
          Sanjana Jadhav

          Issue Links

          relates to

          Support Activity - Support Activity NF-5195 Preprod build deployment

          • Medium - Has the potential to affect progress.
          • Open

          Support Activity - Support Activity NF-5728 Pre-Prod Company testing Time Update Jira

          • Medium - Has the potential to affect progress.
          • Reopen

            Activity

            Ascending order - Click to sort in descending order
            sanjana.jadhav Sanjana Jadhav (Inactive) created issue -
            Hide
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            CC: Prasad Pise Rakesh Roy Sachin Hingole

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - CC: Prasad Pise Rakesh Roy Sachin Hingole
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Field Original Value New Value
            Link This issue relates to NF-5195 [ NF-5195 ]
            Hide
            Permalink
            vijayendra Vijayendra Shinde (Inactive) added a comment -

            CC:Nidhi Kaul

            Show
            vijayendra Vijayendra Shinde (Inactive) added a comment - CC: Nidhi Kaul
            vijayendra Vijayendra Shinde (Inactive) made changes -
            Assignee Vijayendra Shinde [ ID10506 ] Swapnil Pandhare [ swapnil.pandhare ]
            Hide
            Permalink
            nidhi.kaul Nidhi Kaul (Inactive) added a comment -

            Sanjana Jadhav
            Is this found in testing after data refresh?

            Rakesh Roy
            Thanks,
            Nidhi.

            Show
            nidhi.kaul Nidhi Kaul (Inactive) added a comment - Sanjana Jadhav Is this found in testing after data refresh? Rakesh Roy Thanks, Nidhi.
            Hide
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            Hi Nidhi Kaul

            Yes.This is found during testing after data refresh.

            Thanks,
            Sanjana Jadhav

            CC: Rakesh Roy Prasad Pise Sachin Hingole

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Hi Nidhi Kaul Yes.This is found during testing after data refresh. Thanks, Sanjana Jadhav CC: Rakesh Roy Prasad Pise Sachin Hingole
            Hide
            Permalink
            swapnil.pandhare Swapnil Pandhare (Inactive) added a comment -

            Hi All,

            Please find details below :
            Concern : Server error while loading additional form on GBAPS.
            Cause : For this form , Action parameters are not set properly in database due to which is throws error while loading this form. We tried various scenarios but not able to reproduce why this was updated in database for this form.
            Correction : We have corrected this form's details correctly in database . We need to scan all databases for such discrepancies.

            Thanks,
            Swapnil P.

            Show
            swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - Hi All, Please find details below : Concern : Server error while loading additional form on GBAPS. Cause : For this form , Action parameters are not set properly in database due to which is throws error while loading this form. We tried various scenarios but not able to reproduce why this was updated in database for this form. Correction : We have corrected this form's details correctly in database . We need to scan all databases for such discrepancies. Thanks, Swapnil P.
            Permalink
            swapnil.pandhare Swapnil Pandhare (Inactive) logged work - 19/Jan/18 12:03 PM
            • Time Spent:
              4h
               

              Finding root cause , Analysis, Correction, Email Communication

            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Priority High [ 2 ] Medium [ 3 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Remaining Estimate 12h [ 43200 ]
            Original Estimate 12h [ 43200 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Remaining Estimate 12h [ 43200 ] 8h [ 28800 ]
            Time Spent 4h [ 14400 ]
            Worklog Id 101336 [ 101336 ]
            Hide
            Permalink
            swapnil.pandhare Swapnil Pandhare (Inactive) added a comment -

            HI Sanjana Jadhav ,

            We have scanned all production companies . We found such discrepancy on Jani-King on preproduction. We have corrected it.
            Probable cause : - This might have took place while updating recruit scripts.

            Please check if you get this issue again while testing . Also, Please check and let us know if you get this after creating or updating form and then opening form from partner /employee login.

            Thanks,
            Swapnil P.

            Show
            swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - HI Sanjana Jadhav , We have scanned all production companies . We found such discrepancy on Jani-King on preproduction. We have corrected it. Probable cause : - This might have took place while updating recruit scripts. Please check if you get this issue again while testing . Also, Please check and let us know if you get this after creating or updating form and then opening form from partner /employee login. Thanks, Swapnil P.
            Permalink
            swapnil.pandhare Swapnil Pandhare (Inactive) logged work - 22/Jan/18 01:10 PM
            • Time Spent:
              5h
               

              Script to scan all companies
              Scanning all produciton companies
              Correcting data

            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Remaining Estimate 8h [ 28800 ] 3h [ 10800 ]
            Time Spent 4h [ 14400 ] 9h [ 32400 ]
            Worklog Id 101391 [ 101391 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Assignee Swapnil Pandhare [ swapnil.pandhare ] Amit Kumawat [ amit.kumawat ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Priority Medium [ 3 ] Highest [ 1 ]
            Permalink
            swapnil.pandhare Swapnil Pandhare (Inactive) logged work - 23/Jan/18 10:27 AM
            • Time Spent:
              3h
               

              Root cause finding & Analysis

            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Remaining Estimate 3h [ 10800 ] 0h [ 0 ]
            Time Spent 9h [ 32400 ] 12h [ 43200 ]
            Worklog Id 101547 [ 101547 ]
            nidhi.kaul Nidhi Kaul (Inactive) made changes -
            Priority Highest [ 1 ] High [ 2 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Assignee Amit Kumawat [ amit.kumawat ] Sanjana Jadhav [ sanjana.jadhav ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: In Testing(10214)
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Link This issue relates to NF-5728 [ NF-5728 ]
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) logged work - 25/Jan/18 09:22 AM
            • Time Spent:
              0.5h
               

              Verified on pre production

            Hide
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            Verified on pre production.
            Company: GBAPS
            Login using above credentials and verified all additional forms.Working properly.
            Company: GBAPS for hspl
            Added new form and verified same form using partner and employee login.Working properly.

            Thanks,
            Sanjana Jadhav

            CC: Prasad Pise Sachin Hingole Rakesh Roy

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Verified on pre production. Company: GBAPS Login using above credentials and verified all additional forms.Working properly. Company: GBAPS for hspl Added new form and verified same form using partner and employee login.Working properly. Thanks, Sanjana Jadhav CC: Prasad Pise Sachin Hingole Rakesh Roy
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: In Testing(10214) Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224)
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Time Spent 12h [ 43200 ] 12.5h [ 45000 ]
            Worklog Id 101996 [ 101996 ]
            Hide
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            Verified on production.
            Company: GBAPS for hspl
            Complete employee workflow.Verified additional forms-Dependent life warning,Personal Health Assessment Participation ,Spouse Employed by District .
            Working as expected.

            Thanks,
            Sanjana Jadhav

            CC: Prasad Pise Sachin Hingole Rakesh Roy

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Verified on production. Company: GBAPS for hspl Complete employee workflow.Verified additional forms-Dependent life warning,Personal Health Assessment Participation ,Spouse Employed by District . Working as expected. Thanks, Sanjana Jadhav CC: Prasad Pise Sachin Hingole Rakesh Roy
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Time Spent 12.5h [ 45000 ] 13h [ 46800 ]
            Worklog Id 109915 [ 109915 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Resolution Bug Fixed [ 10402 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Status Production Complete [ 10028 ] Closed [ 6 ]
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) logged work - 27/Mar/18 11:49 PM
            • Time Spent:
              0.5h
               

              Production testing

            Transition Time In Source Status Execution Times
            Swapnil Pandhare (Inactive) made transition -
            Open In Development
            		5d 21h 23m 1
            Swapnil Pandhare (Inactive) made transition -
            In Development In LB Testing
            		2s 1
            Sachin Hingole (Inactive) made transition -
            In LB Testing Stage Testing
            		2h 48m 1
            Sanjana Jadhav (Inactive) made transition -
            Stage Testing In Production Testing
            		61d 13h 12m 1
            Sanjana Jadhav (Inactive) made transition -
            In Production Testing Production Complete
            		30s 1
            Sanjana Jadhav (Inactive) made transition -
            Production Complete Closed
            		3s 1

              People

              Assignee:
              sanjana.jadhav Sanjana Jadhav (Inactive)
              Reporter:
              sanjana.jadhav Sanjana Jadhav (Inactive)
              QA:
              Sanjana Jadhav (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 12h Original Estimate - 12h
                  12h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 13h
                  13h