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  1. New Features 2017
  2. NF-5850

SLO - View Finalized Invoices Cover Sheets no downloading

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Module:
      BenAdmin
    • Reported by:
      White Label
    • Company:
      County of San Luis Obispo
    • Severity:
      Simple

      Description

      Hi,

      View Finalized Invoices section ->Retiree Monthly Invoice and Active Montly Invoice -> Download Documents When you click on the download arrow or the actual document name nothing downloads. This funcationality works fine in PROD. Also, the download invoice (excel document) downloads without issue.

      Thank you,

      Kira Hamilton
      Debbie Kulling

        Attachments

          Activity

          Kira.Hamilton Kira Hamilton (Inactive) created issue -
          nidhi.kaul Nidhi Kaul (Inactive) made changes -
          Field Original Value New Value
          Assignee Nidhi Kaul [ nidhi.kaul ] Vijayendra Shinde [ ID10506 ]
          nidhi.kaul Nidhi Kaul (Inactive) made changes -
          Component/s UI Refresh [ 10902 ]
          Hide
          vijayendra Vijayendra Shinde (Inactive) added a comment -
          Show
          vijayendra Vijayendra Shinde (Inactive) added a comment - CC: Nidhi Kaul , Gaurav Sodani
          vijayendra Vijayendra Shinde (Inactive) made changes -
          Assignee Vijayendra Shinde [ ID10506 ] Prasanna Karlekar [ prasanna ]
          prasanna Prasanna Karlekar (Inactive) made changes -
          Assignee Prasanna Karlekar [ prasanna ] Amruta Lohiya [ amruta.baheti ]
          amruta.lohiya Amruta Lohiya made changes -
          Assignee Amruta Lohiya [ amruta.baheti ] Jyoti Agrawal [ jyoti.agrawal ]
          parmeshwar.jumbad Parmeshwar Jumbad (Inactive) logged work - 02/Feb/18 12:04 PM
          • Time Spent:
            1h
             

            Check Document download functionality for finalized invoice documents
            Internal discussion with Ashwin related to File move
            JIRA update

          Hide
          parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment -

          Hi Kira Hamilton,

          The issue was due to documents were missed to move on pre-production environment file server. Missed documents moved activity already completed by Ashwin Wankhede in NF-5849.

          We have verified download documents functionality for mentioned finalized invoices on County of San Luis Obispo company and we are able to download documents from those invoices.

          Please check this once at your end and confirm.

          CC: Amruta Lohiya Gaurav Sodani Vijayendra Shinde

          Show
          parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment - Hi Kira Hamilton , The issue was due to documents were missed to move on pre-production environment file server. Missed documents moved activity already completed by Ashwin Wankhede in NF-5849 . We have verified download documents functionality for mentioned finalized invoices on County of San Luis Obispo company and we are able to download documents from those invoices. Please check this once at your end and confirm. CC: Amruta Lohiya Gaurav Sodani Vijayendra Shinde
          parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
          Assignee Jyoti Agrawal [ jyoti.agrawal ] Parmeshwar Jumbad [ parmeshwar.jumbade ]
          Status Open [ 1 ] In Progress [ 3 ]
          parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
          Assignee Parmeshwar Jumbad [ parmeshwar.jumbade ] Kira Hamilton [ kira.hamilton ]
          parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
          Status In Progress [ 3 ] Waiting for Customer Input [ 10500 ]
          parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
          Remaining Estimate 0h [ 0 ]
          Time Spent 1h [ 3600 ]
          Worklog Id 103239 [ 103239 ]
          Hide
          Kira.Hamilton Kira Hamilton (Inactive) added a comment -

          Hi [~parmeshwar.jumbade],

          I tested this and the functionality is working correctly. This ticket can be closed.

          Thank you,

          Kira Hamilton
          Debbie Kulling

          Show
          Kira.Hamilton Kira Hamilton (Inactive) added a comment - Hi [~parmeshwar.jumbade] , I tested this and the functionality is working correctly. This ticket can be closed. Thank you, Kira Hamilton Debbie Kulling
          parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
          Status Waiting for Customer Input [ 10500 ] Open [ 1 ]
          parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
          Resolution Unresolved [ 10200 ]
          Status Open [ 1 ] Resolved [ 5 ]
          nidhi.kaul Nidhi Kaul (Inactive) made changes -
          Status Resolved [ 5 ] Closed [ 6 ]
          Transition Time In Source Status Execution Times
          Parmeshwar Jumbad (Inactive) made transition -
          Open In Progress
          16h 25m 1
          Parmeshwar Jumbad (Inactive) made transition -
          In Progress Waiting for Customer Input
          31s 1
          Parmeshwar Jumbad (Inactive) made transition -
          Waiting for Customer Input Open
          2d 16h 1
          Parmeshwar Jumbad (Inactive) made transition -
          Open Resolved
          20s 1
          Nidhi Kaul (Inactive) made transition -
          Resolved Closed
          2h 27m 1

            People

            Assignee:
            Kira.Hamilton Kira Hamilton (Inactive)
            Reporter:
            Kira.Hamilton Kira Hamilton (Inactive)
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

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                Original Estimate - Not Specified
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                Remaining:
                Remaining Estimate - 0h
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                Logged:
                Time Spent - 1h
                1h