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Type:
Bug
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Status: Closed
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: UI Refresh
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Labels:None
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Environment:Pre Production
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Bug Type:Functional
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Bug Severity:Medium
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Level:Employee
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Module:BenAdmin - SSO
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Reported by:Harbinger
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Company:University Health
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Item State:Stage QA - On Hold
Env - Preprod
Company under test - University Health For HSPL
1] Login to the application as a employee.
2] Traverse OE/New Hire mode.
3] Navigate to Enroll Now>Lifetime Benefits Plan
4] Click on "Review Plan" button, employee gets redirected to Chubb SSO window.
5] Waive the plan from Chubb, after waiving it from TexasLife employee get redirected to
WorkTerra.
Actual Result:
Server error at WorkTerra side.
Expected Result:
Server error should not be displayed, plan should be get waived successfully.
Refer attached screenshot and error log for more details.
Please note we have not found any error log for this error.
Cc: Prasad Pise, Rakesh Roy
Kunal Kedari (Inactive)
created issue -
| Field | Original Value | New Value |
|---|---|---|
| Status | Open [ 1 ] | In Development [ 10007 ] |
| Item State | Parent values: Development(10200)Level 1 values: In Analysis(10204) |
| Item State | Parent values: Development(10200)Level 1 values: In Analysis(10204) | Parent values: Development(10200)Level 1 values: On Hold(10207) |
| Attachment | UniversityHealth_Error.jpg [ 72921 ] |
| Remaining Estimate | 0h [ 0 ] | |
| Time Spent | 1.5h [ 5400 ] | |
| Worklog Id | 103540 [ 103540 ] |
| Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
| Item State | Parent values: Development(10200)Level 1 values: On Hold(10207) | Parent values: LB QA(10201)Level 1 values: On Hold(10211) |
| Assignee | Santosh Balid [ santosh.balid ] | Kunal Kedari [ kunal.kedari ] |
| Time Spent | 1.5h [ 5400 ] | 4.5h [ 16200 ] |
| Worklog Id | 104048 [ 104048 ] |
| Attachment | RE CIGNA EOI SSO Setup on New Workterra Environment.msg [ 73196 ] |
| Attachment | RE SDP- RE RE TK001802996.msg [ 73197 ] |
Kunal Kedari (Inactive)
made changes -
| Item State | Parent values: LB QA(10201)Level 1 values: On Hold(10211) | Parent values: Stage QA(10202)Level 1 values: On Hold(10215) |
Kunal Kedari (Inactive)
made changes -
| Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
Kunal Kedari (Inactive)
made changes -
| Status | Stage Testing [ 10201 ] | Production Testing [ 10202 ] |
Kunal Kedari (Inactive)
made changes -
| Resolution | Done [ 10000 ] | |
| Status | Production Testing [ 10202 ] | Production Complete [ 10028 ] |
Kunal Kedari (Inactive)
made changes -
| Status | Production Complete [ 10028 ] | Closed [ 6 ] |
