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  1. New Features 2017
  2. NF-5898

TotalWorks- Invoice Documents Are not present

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: UI Refresh
    • Labels:
      None
    • Environment:
      Pre Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Employee
    • Module:
      BenAdmin
    • Reported by:
      White Label
    • Company:
      TotalWorks

      Description

      It appears that NF-5850 fixed the issue for the BCC groups where you could not download documents but TotalWorks was not corrected. Please fix asap

        Attachments

          Activity

          Hide
          vijayendra Vijayendra Shinde (Inactive) added a comment -
          Show
          vijayendra Vijayendra Shinde (Inactive) added a comment - CC: Nidhi Kaul , Amruta Lohiya
          Hide
          jyoti.agrawal Jyoti Agrawal (Inactive) added a comment - - edited

          Below are 3C's :-

          Concern :
          1) Invoice generation,excel download were throwing server error
          2) Invoice uploaded documents were not getting downloaded.

          Cause :
          1) The existing template was very old. After this several database table structure changes had occurred. These changes were missing in the existing template.
          2) Invoice documents were not moved with the company move.

          Correction :
          1) Done the required table structure change
          2) This is missed as it was not moved for any company during company migration. We have added this into company migration check list. So it will not be missed in future.

          In addition to this we are planning to add 'File not found' message on file download if not exists. This will require development.

          Venkatesh Pujari, I have done the required correction. Please verify at your end

          Thanks,
          Jyoti Agrawal

          cc : Amruta Lohiya,[~parmeshwar.jumbade], Ashwin Wankhede

          Show
          jyoti.agrawal Jyoti Agrawal (Inactive) added a comment - - edited Below are 3C's :- Concern : 1) Invoice generation,excel download were throwing server error 2) Invoice uploaded documents were not getting downloaded. Cause : 1) The existing template was very old. After this several database table structure changes had occurred. These changes were missing in the existing template. 2) Invoice documents were not moved with the company move. Correction : 1) Done the required table structure change 2) This is missed as it was not moved for any company during company migration. We have added this into company migration check list. So it will not be missed in future. In addition to this we are planning to add 'File not found' message on file download if not exists. This will require development. Venkatesh Pujari , I have done the required correction. Please verify at your end Thanks, Jyoti Agrawal cc : Amruta Lohiya , [~parmeshwar.jumbade] , Ashwin Wankhede
          Hide
          venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

          Hi Jyoti Agrawal,

          I have verified the Documents Download issue along with the Download Invoice issue. Both the issues have been fixed on Preprod. Now the user is able to download documents as well as invoice.

          Sachin Hingole

          Thanks,
          Venkatesh

          Show
          venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Jyoti Agrawal , I have verified the Documents Download issue along with the Download Invoice issue. Both the issues have been fixed on Preprod. Now the user is able to download documents as well as invoice. Sachin Hingole Thanks, Venkatesh
          Hide
          venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

          Hi Debbie Kulling,

          The issues have been resolved on preprod. Please could you verify at your end and let us know if you need any more information on this.

          Jyoti Agrawal
          Thanks,
          Venkatesh

          Show
          venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Debbie Kulling , The issues have been resolved on preprod. Please could you verify at your end and let us know if you need any more information on this. Jyoti Agrawal Thanks, Venkatesh
          Hide
          dkulling Debbie Kulling added a comment -

          this issue is resolved. Closing ticket

          Show
          dkulling Debbie Kulling added a comment - this issue is resolved. Closing ticket

            People

            Assignee:
            dkulling Debbie Kulling
            Reporter:
            dkulling Debbie Kulling
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:

                Time Tracking

                Estimated:
                Original Estimate - 2h Original Estimate - 2h
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