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Type:
Bug
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Status: Closed
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Priority:
Medium
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Resolution: Unresolved
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Affects Version/s: None
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Fix Version/s: None
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Component/s: UI Refresh
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Labels:None
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Environment:Pre Production
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Bug Type:Functional
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Bug Severity:Medium
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Level:Employee
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Module:BenAdmin
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Reported by:White Label
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Company:TotalWorks
It appears that NF-5850 fixed the issue for the BCC groups where you could not download documents but TotalWorks was not corrected. Please fix asap
Parmeshwar Jumbad (Inactive)
logged work - 09/Feb/18 02:12 PM -
- Time Spent:
- 2.5h
-
Discussion with Ashwin, Satya, Khandu over call related to document download
Check issue on pre production environment
Sachin Hingole (Inactive)
made changes -
| Field | Original Value | New Value |
|---|---|---|
| Bug Type | Functional [ 15402 ] | |
| Component/s | UI Refresh [ 10902 ] | |
| Level | Employee [ 15801 ] |
| Assignee | Nidhi Kaul [ nidhi.kaul ] | Parmeshwar Jumbad [ parmeshwar.jumbade ] |
| Remaining Estimate | 2h [ 7200 ] | |
| Original Estimate | 2h [ 7200 ] |
| Remaining Estimate | 2h [ 7200 ] | 1h [ 3600 ] |
| Time Spent | 1h [ 3600 ] | |
| Worklog Id | 104150 [ 104150 ] |
Jyoti Agrawal (Inactive)
made changes -
| Assignee | Parmeshwar Jumbad [ parmeshwar.jumbade ] | Jyoti Agrawal [ jyoti.agrawal ] |
Below are 3C's :-
Concern :
1) Invoice generation,excel download were throwing server error
2) Invoice uploaded documents were not getting downloaded.
Cause :
1) The existing template was very old. After this several database table structure changes had occurred. These changes were missing in the existing template.
2) Invoice documents were not moved with the company move.
Correction :
1) Done the required table structure change
2) This is missed as it was not moved for any company during company migration. We have added this into company migration check list. So it will not be missed in future.
In addition to this we are planning to add 'File not found' message on file download if not exists. This will require development.
Venkatesh Pujari, I have done the required correction. Please verify at your end
Thanks,
Jyoti Agrawal
cc : Amruta Lohiya,[~parmeshwar.jumbade], Ashwin Wankhede
Jyoti Agrawal (Inactive)
added a comment - - edited Below are 3C's :-
Concern :
1) Invoice generation,excel download were throwing server error
2) Invoice uploaded documents were not getting downloaded.
Cause :
1) The existing template was very old. After this several database table structure changes had occurred. These changes were missing in the existing template.
2) Invoice documents were not moved with the company move.
Correction :
1) Done the required table structure change
2) This is missed as it was not moved for any company during company migration. We have added this into company migration check list. So it will not be missed in future.
In addition to this we are planning to add 'File not found' message on file download if not exists. This will require development.
Venkatesh Pujari , I have done the required correction. Please verify at your end
Thanks,
Jyoti Agrawal
cc : Amruta Lohiya , [~parmeshwar.jumbade] , Ashwin Wankhede Jyoti Agrawal (Inactive)
made changes -
| Assignee | Jyoti Agrawal [ jyoti.agrawal ] | Venkatesh Pujari [ venkatesh.pujari ] |
Jyoti Agrawal (Inactive)
made changes -
| Status | Open [ 1 ] | In Development [ 10007 ] |
Hi Jyoti Agrawal,
I have verified the Documents Download issue along with the Download Invoice issue. Both the issues have been fixed on Preprod. Now the user is able to download documents as well as invoice.
Thanks,
Venkatesh
| Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
Hi Debbie Kulling,
The issues have been resolved on preprod. Please could you verify at your end and let us know if you need any more information on this.
Jyoti Agrawal
Thanks,
Venkatesh
| Assignee | Venkatesh Pujari [ venkatesh.pujari ] | Debbie Kulling [ dkulling ] |
| Remaining Estimate | 1h [ 3600 ] | 0h [ 0 ] |
| Time Spent | 1h [ 3600 ] | 2h [ 7200 ] |
| Worklog Id | 104157 [ 104157 ] |
| Time Spent | 2h [ 7200 ] | 2.5h [ 9000 ] |
| Worklog Id | 104185 [ 104185 ] |
Jyoti Agrawal (Inactive)
made changes -
| Time Spent | 2.5h [ 9000 ] | 5.5h [ 19800 ] |
| Worklog Id | 104199 [ 104199 ] |
Parmeshwar Jumbad (Inactive)
logged work - 12/Feb/18 02:13 PM -
- Time Spent:
- 0.75h
-
Discussion with Samir, Amruta, Ashwin& Rakesh related to root cause and fix need to be given
Parmeshwar Jumbad (Inactive)
made changes -
| Time Spent | 5.5h [ 19800 ] | 8h [ 28800 ] |
| Worklog Id | 104425 [ 104425 ] |
Parmeshwar Jumbad (Inactive)
made changes -
| Time Spent | 8h [ 28800 ] | 8.75h [ 31500 ] |
| Worklog Id | 104426 [ 104426 ] |
this issue is resolved. Closing ticket
| Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
| Status | Stage Testing [ 10201 ] | Production Testing [ 10202 ] |
| Resolution | Done [ 10000 ] | |
| Status | Production Testing [ 10202 ] | Production Complete [ 10028 ] |
| Resolution | Done [ 10000 ] | |
| Status | Production Complete [ 10028 ] | Closed [ 6 ] |
| Transition | Time In Source Status | Execution Times |
|---|
Jyoti Agrawal (Inactive)
made transition
-
|
2d 20h 44m | 1 |
|
5m 37s | 1 |
|
3d 3h 34m | 1 |
|
6s | 1 |
|
15s | 1 |
|
4s | 1 |
CC:Nidhi Kaul, Amruta Lohiya