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  1. Workterra BenAdmin
  2. WB-1018

Report Inconsistency-

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    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Bug Fixed
    • Labels:
      None
    • Support Task Type:
      Reports
    • Environment:
      Production
    • Company:
      Softchoice
    • Categories:
      Report
    • Reported by:
      Support
    • Phase:
      Post-Live
    • Ops Capable:
      No
    • Data Correction:
      No
    • Customization change:
      No
    • Follow-up:
      Not Applicable

      Description

      Hello DEV,

      The Billing Detail report shows no amounts for the effective date and approved coverage (attached).  The Enrollment report shows effective dates, but no amounts for applied or approved coverage amounts (attached,) The Enroll Now option shows both effective dates and approved amounts (except for those that have pending amounts appropriately).  Screen prints are attached of one example.  Entire reports were spot checked.

      Thanks,

      Tiquanna

        Attachments

        1. Billing Details Report- Billing.xlsx
          59 kB
          Tiquanna
        2. Enrollment Report- Spouse Critical Illness.xlsx
          24 kB
          Tiquanna
        3. Image 1-.png
          91 kB
          Tiquanna
        4. Image 2-.png
          43 kB
          Tiquanna

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WB-286 El Dorado - missing coverage tier and effective date information on billing details report

          • Medium - Has the potential to affect progress.
          • Closed

            Activity

              People

              Assignee:
              Tiquanna Tiquanna (Inactive)
              Reporter:
              Tiquanna Tiquanna (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

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