-
Type:
Support Activity
-
Status:
Closed
-
Priority:
Medium
-
Resolution:
Duplicate
-
-
Support Task Type:
Reports
-
-
-
-
Hello DEV,
A billing details report was ran by billing that has missing coverage amounts, effective dates, and enrollment coverage counts. When I run the enrollment report in WT the coverage amount only doesn't populate. Please review why this field isn't crossing over on either report.
Thanks,
Tiquanna
- is duplicated by
-
WB-286
El Dorado - missing coverage tier and effective date information on billing details report
-
-
Closed
{"report":{"apdex":0.5,"isInitial":true,"journeyId":"8b90a489-c89d-4714-9df2-a58fa69d459e","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":1180.7999992370605,"redirectCount":0,"resourceLoadedEnd":1150.6999998092651,"resourceLoadedStart":195.0999994277954,"resourceTiming":[{"duration":93.69999980926514,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":195.0999994277954,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":195.0999994277954,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":288.79999923706055,"responseStart":0,"secureConnectionStart":0},{"duration":94.39999961853027,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":195.39999961853027,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":195.39999961853027,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":289.79999923706055,"responseStart":0,"secureConnectionStart":0},{"duration":94.80000019073486,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":195.39999961853027,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":195.39999961853027,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":290.19999980926514,"responseStart":0,"secureConnectionStart":0},{"duration":95.40000057220459,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":195.5999994277954,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":195.5999994277954,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":291,"responseStart":0,"secureConnectionStart":0},{"duration":98.60000038146973,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":195.79999923706055,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":195.79999923706055,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":294.3999996185303,"responseStart":0,"secureConnectionStart":0},{"duration":166.30000019073486,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":195.79999923706055,"connectEnd":195.79999923706055,"connectStart":195.79999923706055,"domainLookupEnd":195.79999923706055,"domainLookupStart":195.79999923706055,"fetchStart":195.79999923706055,"redirectEnd":0,"redirectStart":0,"requestStart":195.79999923706055,"responseEnd":362.0999994277954,"responseStart":362.0999994277954,"secureConnectionStart":195.79999923706055},{"duration":474,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":196,"connectEnd":196,"connectStart":196,"domainLookupEnd":196,"domainLookupStart":196,"fetchStart":196,"redirectEnd":0,"redirectStart":0,"requestStart":196,"responseEnd":670,"responseStart":670,"secureConnectionStart":196},{"duration":476.5,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":196.19999980926514,"connectEnd":196.19999980926514,"connectStart":196.19999980926514,"domainLookupEnd":196.19999980926514,"domainLookupStart":196.19999980926514,"fetchStart":196.19999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":196.19999980926514,"responseEnd":672.6999998092651,"responseStart":672.6999998092651,"secureConnectionStart":196.19999980926514},{"duration":484,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":196.29999923706055,"connectEnd":196.29999923706055,"connectStart":196.29999923706055,"domainLookupEnd":196.29999923706055,"domainLookupStart":196.29999923706055,"fetchStart":196.29999923706055,"redirectEnd":0,"redirectStart":0,"requestStart":196.29999923706055,"responseEnd":680.2999992370605,"responseStart":680.2999992370605,"secureConnectionStart":196.29999923706055},{"duration":484.19999980926514,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":196.5,"connectEnd":196.5,"connectStart":196.5,"domainLookupEnd":196.5,"domainLookupStart":196.5,"fetchStart":196.5,"redirectEnd":0,"redirectStart":0,"requestStart":196.5,"responseEnd":680.6999998092651,"responseStart":680.6999998092651,"secureConnectionStart":196.5},{"duration":484.4000005722046,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":196.5999994277954,"connectEnd":196.5999994277954,"connectStart":196.5999994277954,"domainLookupEnd":196.5999994277954,"domainLookupStart":196.5999994277954,"fetchStart":196.5999994277954,"redirectEnd":0,"redirectStart":0,"requestStart":196.5999994277954,"responseEnd":681,"responseStart":681,"secureConnectionStart":196.5999994277954},{"duration":484.9000005722046,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":196.5999994277954,"connectEnd":196.5999994277954,"connectStart":196.5999994277954,"domainLookupEnd":196.5999994277954,"domainLookupStart":196.5999994277954,"fetchStart":196.5999994277954,"redirectEnd":0,"redirectStart":0,"requestStart":196.5999994277954,"responseEnd":681.5,"responseStart":681.3999996185303,"secureConnectionStart":196.5999994277954},{"duration":486.5999994277954,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":196.69999980926514,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":196.69999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":683.2999992370605,"responseStart":0,"secureConnectionStart":0},{"duration":485.20000076293945,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/81da1c7492d7ee698ae1cc31902498d9/shortcuts.js?context=issuenavigation&context=issueaction","startTime":196.79999923706055,"connectEnd":196.79999923706055,"connectStart":196.79999923706055,"domainLookupEnd":196.79999923706055,"domainLookupStart":196.79999923706055,"fetchStart":196.79999923706055,"redirectEnd":0,"redirectStart":0,"requestStart":196.79999923706055,"responseEnd":682,"responseStart":682,"secureConnectionStart":196.79999923706055},{"duration":489.19999980926514,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":196.89999961853027,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":196.89999961853027,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":686.0999994277954,"responseStart":0,"secureConnectionStart":0},{"duration":485.79999923706055,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":197,"connectEnd":197,"connectStart":197,"domainLookupEnd":197,"domainLookupStart":197,"fetchStart":197,"redirectEnd":0,"redirectStart":0,"requestStart":197,"responseEnd":682.7999992370605,"responseStart":682.7999992370605,"secureConnectionStart":197},{"duration":931.8999996185303,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-js/jira.webresources:bigpipe-js.js","startTime":197.69999980926514,"connectEnd":197.69999980926514,"connectStart":197.69999980926514,"domainLookupEnd":197.69999980926514,"domainLookupStart":197.69999980926514,"fetchStart":197.69999980926514,"redirectEnd":0,"redirectStart":0,"requestStart":197.69999980926514,"responseEnd":1129.5999994277954,"responseStart":1129.5999994277954,"secureConnectionStart":197.69999980926514},{"duration":932.4000005722046,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-init/jira.webresources:bigpipe-init.js","startTime":197.79999923706055,"connectEnd":197.79999923706055,"connectStart":197.79999923706055,"domainLookupEnd":197.79999923706055,"domainLookupStart":197.79999923706055,"fetchStart":197.79999923706055,"redirectEnd":0,"redirectStart":0,"requestStart":197.79999923706055,"responseEnd":1130.1999998092651,"responseStart":1130.1999998092651,"secureConnectionStart":197.79999923706055},{"duration":172.4000005722046,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":553.5999994277954,"connectEnd":553.5999994277954,"connectStart":553.5999994277954,"domainLookupEnd":553.5999994277954,"domainLookupStart":553.5999994277954,"fetchStart":553.5999994277954,"redirectEnd":0,"redirectStart":0,"requestStart":553.5999994277954,"responseEnd":726,"responseStart":726,"secureConnectionStart":553.5999994277954},{"duration":104.40000057220459,"initiatorType":"link","name":"https://jira.workterra.net/s/10a53164f749b8e3714ef758ef17e5b9-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/fe5ac63c98407b87468d3a8082628b5e/_/download/contextbatch/css/jira.rich.editor.api,jira.project.sidebar,jira.rich.editor,-_super,-jira.view.issue,-jira.global,-atl.general,-com.atlassian.jira.projects.sidebar.init,-project.issue.navigator/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":729.7999992370605,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":729.7999992370605,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":834.1999998092651,"responseStart":0,"secureConnectionStart":0},{"duration":400.80000019073486,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/be9ff0efea54a6453d2ac60b92912a09/_/download/contextbatch/js/browser-metrics-plugin.contrib,-_super,-project.issue.navigator,-jira.view.issue,-atl.general/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":730.7999992370605,"connectEnd":730.7999992370605,"connectStart":730.7999992370605,"domainLookupEnd":730.7999992370605,"domainLookupStart":730.7999992370605,"fetchStart":730.7999992370605,"redirectEnd":0,"redirectStart":0,"requestStart":730.7999992370605,"responseEnd":1131.5999994277954,"responseStart":1131.5999994277954,"secureConnectionStart":730.7999992370605},{"duration":404.19999980926514,"initiatorType":"script","name":"https://jira.workterra.net/s/91690d1edcb34fa38a9ce71b2f00124d-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/fe5ac63c98407b87468d3a8082628b5e/_/download/contextbatch/js/jira.rich.editor.api,jira.project.sidebar,jira.rich.editor,-_super,-jira.view.issue,-jira.global,-atl.general,-com.atlassian.jira.projects.sidebar.init,-project.issue.navigator/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":731.0999994277954,"connectEnd":731.0999994277954,"connectStart":731.0999994277954,"domainLookupEnd":731.0999994277954,"domainLookupStart":731.0999994277954,"fetchStart":731.0999994277954,"redirectEnd":0,"redirectStart":0,"requestStart":731.0999994277954,"responseEnd":1135.2999992370605,"responseStart":1135.2999992370605,"secureConnectionStart":731.0999994277954},{"duration":417.5999994277954,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.17/_/download/resources/com.atlassian.jira.plugins.jira-editor-plugin:tinymce/tinymce.js?batch=false","startTime":731.5,"connectEnd":731.5,"connectStart":731.5,"domainLookupEnd":731.5,"domainLookupStart":731.5,"fetchStart":731.5,"redirectEnd":0,"redirectStart":0,"requestStart":731.5,"responseEnd":1149.0999994277954,"responseStart":1149.0999994277954,"secureConnectionStart":731.5},{"duration":418.30000019073486,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.17/_/download/resources/com.atlassian.jira.plugins.jira-editor-plugin:tinymce/tinymce-amd.js?batch=false","startTime":731.7999992370605,"connectEnd":731.7999992370605,"connectStart":731.7999992370605,"domainLookupEnd":731.7999992370605,"domainLookupStart":731.7999992370605,"fetchStart":731.7999992370605,"redirectEnd":0,"redirectStart":0,"requestStart":731.7999992370605,"responseEnd":1150.0999994277954,"responseStart":1150.0999994277954,"secureConnectionStart":731.7999992370605},{"duration":418.5,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.17/_/download/resources/com.atlassian.jira.plugins.jira-editor-plugin:tinymce/themes/modern/theme.js?batch=false","startTime":732.1999998092651,"connectEnd":732.1999998092651,"connectStart":732.1999998092651,"domainLookupEnd":732.1999998092651,"domainLookupStart":732.1999998092651,"fetchStart":732.1999998092651,"redirectEnd":0,"redirectStart":0,"requestStart":732.1999998092651,"responseEnd":1150.6999998092651,"responseStart":1150.6999998092651,"secureConnectionStart":732.1999998092651},{"duration":221.39999961853027,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":933.3999996185303,"connectEnd":933.3999996185303,"connectStart":933.3999996185303,"domainLookupEnd":933.3999996185303,"domainLookupStart":933.3999996185303,"fetchStart":933.3999996185303,"redirectEnd":0,"redirectStart":0,"requestStart":933.3999996185303,"responseEnd":1154.7999992370605,"responseStart":1154.7999992370605,"secureConnectionStart":933.3999996185303}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":112,"responseStart":184,"responseEnd":185,"domLoading":194,"domInteractive":1347,"domContentLoadedEventStart":1347,"domContentLoadedEventEnd":1416,"domComplete":1653,"loadEventStart":1653,"loadEventEnd":1664,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"a9d117761dcd60","effectiveType":"4g","downlink":10,"rtt":0,"serverDuration":31,"dbReadsTimeInMs":4,"dbConnsTimeInMs":5,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
Jyoti Agrawal (Inactive)
added a comment - Hi Tiquanna ,
This issue is similar to WB-286 . This will get fixed once WB-286 is deployed in production.
Thanks,
Jyoti Agrawal
cc: Amruta Lohiya , [~parmeshwar.jumbade] 
Hi Amruta Lohiya
Can you please look into this
Satya Jyoti Agrawal