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  1. Workterra BenAdmin
  2. WB-1369

Robyn Test - unable to enroll in benefits

    Details

    • Environment:
      Pre Production
    • Categories:
      Enrollment - Benefit Administration
    • Company:
      New Facility Not Added
    • Reported by:
      Implementation
    • Stage Company Name:
      Robyn Test

      Description

      Hi,

      In my client "Robyn Test" I am unable to enroll in benefits. I am receiving a "server encountered an error" message.

      I've tried adding in a new benefit plan (PPO) and it is still giving me the same error. Could you please assist me with this error and let me know if this is a build issue or if it is something behind the scenes?

      Thanks,

      Robyn

       

        Attachments

          Activity

          Robyn.Adkison Robyn Adkison (Inactive) created issue -
          Robyn.Adkison Robyn Adkison (Inactive) made changes -
          Field Original Value New Value
          Stage Company Name Robyn Client Robyn Test
          Robyn.Adkison Robyn Adkison (Inactive) made changes -
          Description Hi,

          In my client "Robyn Client" I am unable to enroll in benefits. I am receiving a "server encountered an error" message.

          I've tried adding in a new benefit plan (PPO) and it is still giving me the same error. Could you please assist me with this error and let me know if this is a build issue or if it is something behind the scenes?

          Thanks,

          Robyn

           
          Hi,

          In my client "Robyn Test" I am unable to enroll in benefits. I am receiving a "server encountered an error" message.

          I've tried adding in a new benefit plan (PPO) and it is still giving me the same error. Could you please assist me with this error and let me know if this is a build issue or if it is something behind the scenes?

          Thanks,

          Robyn

           
          Robyn.Adkison Robyn Adkison (Inactive) made changes -
          Attachment image-2018-06-06-09-48-49-108.png [ 79239 ]
          Robyn.Adkison Robyn Adkison (Inactive) made changes -
          Description Hi,

          In my client "Robyn Test" I am unable to enroll in benefits. I am receiving a "server encountered an error" message.

          I've tried adding in a new benefit plan (PPO) and it is still giving me the same error. Could you please assist me with this error and let me know if this is a build issue or if it is something behind the scenes?

          Thanks,

          Robyn

           
          Hi,

          In my client "Robyn Test" I am unable to enroll in benefits. I am receiving a "server encountered an error" message.

          I've tried adding in a new benefit plan (PPO) and it is still giving me the same error. Could you please assist me with this error and let me know if this is a build issue or if it is something behind the scenes?

          Thanks,

          Robyn

          !image-2018-06-06-09-48-49-108.png!

           
          Robyn.Adkison Robyn Adkison (Inactive) made changes -
          Summary Robyn Client - unable to enroll in benefits Robyn Test - unable to enroll in benefits
          sumeet.kolge Sumeet.Kolge (Inactive) made changes -
          Assignee Satya [ ID10004 ] Rohan J Khandave [ rohan.khandave ]
          jyoti.mayne Jyoti Mayne made changes -
          Assignee Rohan J Khandave [ rohan.khandave ] Seema Gaikwad [ seema.gaikwad ]
          seema.gaikwad Seema Gaikwad (Inactive) made changes -
          Status Open [ 1 ] In Analysis [ 10008 ]
          seema.gaikwad Seema Gaikwad (Inactive) made changes -
          Attachment CompanyInfoPage.png [ 79269 ]
          seema.gaikwad Seema Gaikwad (Inactive) made changes -
          Status In Analysis [ 10008 ] Waiting for Input [ 11502 ]
          seema.gaikwad Seema Gaikwad (Inactive) made changes -
          Assignee Seema Gaikwad [ seema.gaikwad ] Robyn Adkison [ robyn.adkison ]
          seema.gaikwad Seema Gaikwad (Inactive) made changes -
          Remaining Estimate 0h [ 0 ]
          Time Spent 4h [ 14400 ]
          Worklog Id 119066 [ 119066 ]
          Robyn.Adkison Robyn Adkison (Inactive) made changes -
          Status Waiting for Input [ 11502 ] In Analysis [ 10008 ]
          Robyn.Adkison Robyn Adkison (Inactive) made changes -
          Assignee Robyn Adkison [ robyn.adkison ] Seema Gaikwad [ seema.gaikwad ]
          seema.gaikwad Seema Gaikwad (Inactive) made changes -
          Assignee Seema Gaikwad [ seema.gaikwad ] Robyn Adkison [ robyn.adkison ]
          Robyn.Adkison Robyn Adkison (Inactive) made changes -
          Resolution Done [ 10000 ]
          Status In Analysis [ 10008 ] Rejected [ 10004 ]
          Robyn.Adkison Robyn Adkison (Inactive) made changes -
          Status Rejected [ 10004 ] Closed [ 6 ]
          Prashant.samal Prashant Samal (Inactive) made changes -
          Labels ServerError_invalid_Inputs

            People

            Assignee:
            Robyn.Adkison Robyn Adkison (Inactive)
            Reporter:
            Robyn.Adkison Robyn Adkison (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

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                Original Estimate - Not Specified
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                Remaining:
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                Logged:
                Time Spent - 4h
                4h