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Type:
Bug
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Status: Closed
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Priority:
Medium
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Resolution: Done
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Labels:
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Environment:Pre Production
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Categories:Enrollment - Benefit Administration
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Company:New Facility Not Added
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Reported by:Implementation
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Stage Company Name:Robyn Test
Hi,
In my client "Robyn Test" I am unable to enroll in benefits. I am receiving a "server encountered an error" message.
I've tried adding in a new benefit plan (PPO) and it is still giving me the same error. Could you please assist me with this error and let me know if this is a build issue or if it is something behind the scenes?
Thanks,
Robyn
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- Time Spent:
- 4h
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- Issue analysis
- Try to reproduce issue on hspl copy
- Customization change on hspl copy and verify for employee enrollments
- Discussion with Jyoti and Rohan