Workterra BenAdminProject Type: business

Workterra BenAdmin

Uploaded image for project: 'Workterra BenAdmin'
  1. Workterra BenAdmin
  2. WB-230

Error on View History

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Bug Fixed
    • Labels:
    • Environment:
      Stage
    • Categories:
      Platform
    • Company:
      All Clients/Multiple Clients
    • Reported by:
      Client
    • Level:
      Employee

      Description

      Showing error on view history page ,

      1. Company EcoATM on Stage : when we select "Evan Form" from document sub type , its showing error
      2. Company Totalworkson Stage : when we select "Plan Design Contact" from document sub type , its showing error

      CC : Jaideep VinchurkarSatyaVijay Siddha
      apxQA

        Attachments

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-10437 Functional-Partner Login-Totalworks-View History-Server Error

          • Medium - Has the potential to affect progress.
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. WT-10470 Server error in Stage

          • Critical - This problem will block progress.
          • Production Complete

            Activity

            Ascending order - Click to sort in descending order
            vishal.bajad Vishal Bajad (Inactive) created issue -
            vishal.bajad Vishal Bajad (Inactive) made changes -
            Field Original Value New Value
            Link This issue relates to WT-10437 [ WT-10437 ]
            vishal.bajad Vishal Bajad (Inactive) made changes -
            Link This issue relates to WT-10470 [ WT-10470 ]
            vishal.bajad Vishal Bajad (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            vishal.bajad Vishal Bajad (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            vishal.bajad Vishal Bajad (Inactive) made changes -
            Assignee Vishal Bajad [ vishal.bajad ] Hrishikesh Deshpande [ hrishikesh.deshpande ]
            vishal.bajad Vishal Bajad (Inactive) made changes -
            Sprint WT Sprint 34-Bugs [ 79 ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Remaining Estimate 2h [ 7200 ]
            Original Estimate 2h [ 7200 ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
            Permalink
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) logged work - 11/Aug/17 09:41 AM
            • Time Spent:
              1h
               
              <No comment>
            Hide
            Permalink
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

            Verified this scenario on LB. it is working as expected.

            Ready for Stage.

            Show
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - Verified this scenario on LB. it is working as expected. Ready for Stage.
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Remaining Estimate 2h [ 7200 ] 1h [ 3600 ]
            Time Spent 1h [ 3600 ]
            Worklog Id 71140 [ 71140 ]
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
            Permalink
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) logged work - 18/Aug/17 10:28 AM
            • Time Spent:
              1h
               
              <No comment>
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Remaining Estimate 1h [ 3600 ] 0h [ 0 ]
            Time Spent 1h [ 3600 ] 2h [ 7200 ]
            Worklog Id 72617 [ 72617 ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            Hide
            Permalink
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

            This is Tested on Stage. working as expected.
            Ready for Production.

            Show
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - This is Tested on Stage. working as expected. Ready for Production.
            rakeshr Rakesh Roy (Inactive) made changes -
            Environment Stage [ 10004 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224)
            Hide
            Permalink
            rakeshr Rakesh Roy (Inactive) added a comment -

            As per discussion with Vishal, this ticket is related to generic eligibility view history and some of ticket were not deployed on Stage , still Open on LB. So marking this ticket is on hold for production deployment.

            Hrishikesh DeshpandeVishal Bajad

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - As per discussion with Vishal, this ticket is related to generic eligibility view history and some of ticket were not deployed on Stage , still Open on LB. So marking this ticket is on hold for production deployment. Hrishikesh Deshpande Vishal Bajad
            satyap Satya made changes -
            Labels View_History
            satyap Satya made changes -
            Environment_New Stage [ 18443 ]
            Hide
            Permalink
            Jennifer.Reed Jennifer Reed (Inactive) added a comment -

            Satya Hrishikesh Deshpande Is this a client reported ticket or a Harbinger reported ticket? Does the reported by field need to be changed?

            Show
            Jennifer.Reed Jennifer Reed (Inactive) added a comment - Satya Hrishikesh Deshpande Is this a client reported ticket or a Harbinger reported ticket? Does the reported by field need to be changed?
            Hide
            Permalink
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

            Hi Jennifer Reed, This is Client reported issue. We had received email from Jen L for this issue.
            Please find attached email where issue is mentioned -

            FW Demo sites.msg

            Show
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - Hi Jennifer Reed , This is Client reported issue. We had received email from Jen L for this issue. Please find attached email where issue is mentioned - FW Demo sites.msg
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Attachment FW Demo sites.msg [ 73430 ]
            Hide
            Permalink
            jenniferreed Jennifer Reed (Inactive) added a comment -

            Thanks, yes I cannot open .msg on macs, so wasn't sure

            Show
            jenniferreed Jennifer Reed (Inactive) added a comment - Thanks, yes I cannot open .msg on macs, so wasn't sure
            Prashant.samal Prashant Samal (Inactive) made changes -
            Categories Parent values: Platform(18563)
            Company All Clients/Multiple Clients [ 18434 ]
            Component/s BenAdmin [ 10000 ]
            Environment_Old Stage [ 10004 ]
            Key WT-10567 WB-230
            Project WORKTERRA [ 10000 ] Workterra BenAdmin [ 11501 ]
            Workflow WT_Defects [ 48964 ] WB: Bugs Project Management Workflow [ 65024 ]
            Permalink
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) logged work - 04/Mar/18 09:48 AM
            • Time Spent:
              0.5h
               
              <No comment>
            Hide
            Permalink
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

            Issue of Error on View history is Fixed on Production.

            1) Verified with different From and To dates in range of 1 month, 1 year, 2 years and plus
            2) Verified with all categories.
            3) Verified with Blank dates and combination with different categories.

            Closing JIRA.

            Show
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - Issue of Error on View history is Fixed on Production. 1) Verified with different From and To dates in range of 1 month, 1 year, 2 years and plus 2) Verified with all categories. 3) Verified with Blank dates and combination with different categories. Closing JIRA.
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Time Spent 2h [ 7200 ] 2.5h [ 9000 ]
            Worklog Id 106990 [ 106990 ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Status Stage Testing [ 10201 ] Pre-prod Testing [ 11500 ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Status Pre-prod Testing [ 11500 ] Production Review [ 11501 ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Resolution Bug Fixed [ 10402 ]
            Status Production Review [ 11501 ] Closed [ 6 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Workflow WB: Bugs Project Management Workflow [ 65024 ] 0803 Copy of WB: Bugs Project Management Workflow [ 65846 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Workflow 0803 Copy of WB: Bugs Project Management Workflow [ 65846 ] 2203 WB: Bugs Project Management Workflow [ 66982 ]
            Hide
            Permalink
            abhay.patil Abhay Patil (Inactive) added a comment - - edited

            apxQA

            Show
            abhay.patil Abhay Patil (Inactive) added a comment - - edited apxQA
            abhay.patil Abhay Patil (Inactive) made changes -
            Description Showing error on view history page ,

            1. Company EcoATM on Stage : when we select "Evan Form" from document sub type , its showing error
            2. Company Totalworkson Stage : when we select "Plan Design Contact" from document sub type , its showing error

            CC : [~jaideep.vinchurkar][~satyap][~vijays]             		Showing error on view history page ,

            1. Company EcoATM on Stage : when we select "Evan Form" from document sub type , its showing error
            2. Company Totalworkson Stage : when we select "Plan Design Contact" from document sub type , its showing error

            CC : [~jaideep.vinchurkar][~satyap][~vijays]
            apxQA
            Prashant.samal Prashant Samal (Inactive) made changes -
            Workflow 2203 WB: Bugs Project Management Workflow [ 66982 ] 0604 Issues Management Workflow [ 68342 ]
            Transition Time In Source Status Execution Times
            Vishal Bajad (Inactive) made transition -
            Open In Development
            		1m 59s 1
            Vishal Bajad (Inactive) made transition -
            In Development In LB Testing
            		7s 1
            Hrishikesh Deshpande (Inactive) made transition -
            In LB Testing Stage Testing
            		7d 3h 11m 1
            Hrishikesh Deshpande (Inactive) made transition -
            Stage Testing IN Pre-prod Testing
            		198d 19m 1
            Hrishikesh Deshpande (Inactive) made transition -
            IN Pre-prod Testing In Production Review
            		9s 1
            Hrishikesh Deshpande (Inactive) made transition -
            In Production Review Closed
            		11s 1

              People

              Assignee:
              hrishikesh.deshpande Hrishikesh Deshpande (Inactive)
              Reporter:
              vishal.bajad Vishal Bajad (Inactive)
              Developer:
              Vishal Bajad (Inactive)
              QA:
              Hrishikesh Deshpande (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 2h Original Estimate - 2h
                  2h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 2.5h
                  2.5h