Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Stage
    • Bug Type:
      Functional
    • Bug Severity:
      Critical
    • Level:
      Employee
    • Module:
      BenAdmin - EDS
    • Reported by:
      Support
    • Item State:
      Development - In Analysis
    • Browser:
      IE 11

      Description

      Hi all -

      I'm getting a server error in trying to view history in Stage for multiple employees for EcoATM.

      We are doing a demo for this group tomorrow morning and I really need to make sure everything works seamlessly.

      Thanks!
      Jen

        Attachments

          Issue Links

            Activity

            Hide
            rakeshr Rakesh Roy (Inactive) added a comment -

            Error log seems to be

            ErrorID : 0
            ErrorSource : ControllerAppTier.GetCollection->WORKTERRAControllerAppTier.GetData->CollectionManager.GetCollection->CollectionManager.GetHistoryInformationCollection->CollectionManager.EnrollmentHistoryCollection
            ErrorMessage: Index and length must refer to a location within the string.
            Parameter name: length
            StackTrace: at WORKTERRA.Shared.WORKTERRAControllerAppTier.GetCollection(WORKTERRAControllerWebTierEntity objWORKTERRAControllerWebTierEntity)
            at WORKTERRA.ControllerAppTier.GetCollection(Int32 intProjectsId, String strInput)
            TargetSite: System.String GetCollection(WORKTERRA.Shared.WORKTERRAControllerWebTierEntity)

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Error log seems to be ErrorID : 0 ErrorSource : ControllerAppTier.GetCollection->WORKTERRAControllerAppTier.GetData->CollectionManager.GetCollection->CollectionManager.GetHistoryInformationCollection->CollectionManager.EnrollmentHistoryCollection ErrorMessage: Index and length must refer to a location within the string. Parameter name: length StackTrace: at WORKTERRA.Shared.WORKTERRAControllerAppTier.GetCollection(WORKTERRAControllerWebTierEntity objWORKTERRAControllerWebTierEntity) at WORKTERRA.ControllerAppTier.GetCollection(Int32 intProjectsId, String strInput) TargetSite: System.String GetCollection(WORKTERRA.Shared.WORKTERRAControllerWebTierEntity)
            Hide
            rakeshr Rakesh Roy (Inactive) added a comment -

            Other error log :-

            ErrorID : 0
            ErrorSource : ControllerAppTier.Save->WORKTERRAControllerAppTier.Save->UserDefinedField.Save->UserDefinedField.UpdateFieldSequence
            ErrorMessage: Invalid column name 'PleasePickfromthe3Options321176'.
            Invalid column name 'FavoriteCity111176'.
            StackTrace: at WORKTERRA.Shared.WORKTERRAControllerAppTier.Save(WORKTERRAControllerWebTierEntity objWORKTERRAControllerWebTierEntity)
            at WORKTERRA.ControllerAppTier.Save(Int32 intProjectsId, String strInput)
            TargetSite: System.String Save(WORKTERRA.Shared.WORKTERRAControllerWebTierEntity)

            Please check this also..

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Other error log :- ErrorID : 0 ErrorSource : ControllerAppTier.Save->WORKTERRAControllerAppTier.Save->UserDefinedField.Save->UserDefinedField.UpdateFieldSequence ErrorMessage: Invalid column name 'PleasePickfromthe3Options321176'. Invalid column name 'FavoriteCity111176'. StackTrace: at WORKTERRA.Shared.WORKTERRAControllerAppTier.Save(WORKTERRAControllerWebTierEntity objWORKTERRAControllerWebTierEntity) at WORKTERRA.ControllerAppTier.Save(Int32 intProjectsId, String strInput) TargetSite: System.String Save(WORKTERRA.Shared.WORKTERRAControllerWebTierEntity) Please check this also..
            Hide
            vishal.bajad Vishal Bajad (Inactive) added a comment - - edited

            Hi ,

            This is because of data corrupted as well as code failure, we have done with data correction and its working fine except Evan Form. mean while we have provided work around and code fix will be deployed on next deployment patch.

            Followings issues were observed and fixed for employee level history ,

            • ErrorMessage: Index and length must refer to a location within the string.
            • ErrorMessage: Invalid column name 'PleasePickfromthe3Options321176'.
            • ErrorMessage: Invalid column name 'FavoriteCity111176'.
            • ErrorMessage: EVAN Form Incorrect syntax near the keyword 'AND'.
            • ErrorMessage: Incorrect syntax near the keyword 'AND'.
            • ErrorMessage: The given key was not present in the dictionary.
            • ErrorMessage: Conversion from type 'DBNull' to type 'String' is not valid.

            Thanks !

            CC : Jaideep Vinchurkar Satya Vijay Siddha

            Show
            vishal.bajad Vishal Bajad (Inactive) added a comment - - edited Hi , This is because of data corrupted as well as code failure, we have done with data correction and its working fine except Evan Form. mean while we have provided work around and code fix will be deployed on next deployment patch. Followings issues were observed and fixed for employee level history , ErrorMessage: Index and length must refer to a location within the string. ErrorMessage: Invalid column name 'PleasePickfromthe3Options321176'. ErrorMessage: Invalid column name 'FavoriteCity111176'. ErrorMessage: EVAN Form Incorrect syntax near the keyword 'AND'. ErrorMessage: Incorrect syntax near the keyword 'AND'. ErrorMessage: The given key was not present in the dictionary. ErrorMessage: Conversion from type 'DBNull' to type 'String' is not valid. Thanks ! CC : Jaideep Vinchurkar Satya Vijay Siddha
            Hide
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

            Hi Jennifer Leugers,

            This issue has been fixed on Stage. View History is working fine for employees.

            but however while testing we have observed additional issue, please find details on issue -

            Issue -

            When Admin Select "From Date" as 01/01/2015 or 01/01/2014 (Any date less than last 2 year) and Search History then system throws server error.
            for this issue we have raised JIRA - WT-10504. We will fix it and get back to you.

            Please let me know in case you need any details from my end.

            Thanks,
            Hrishikesh.

            Show
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - Hi Jennifer Leugers , This issue has been fixed on Stage. View History is working fine for employees. but however while testing we have observed additional issue, please find details on issue - Issue - When Admin Select "From Date" as 01/01/2015 or 01/01/2014 (Any date less than last 2 year) and Search History then system throws server error. for this issue we have raised JIRA - WT-10504 . We will fix it and get back to you. Please let me know in case you need any details from my end. Thanks, Hrishikesh.

              People

              Assignee:
              jennifer.leugers Jennifer Leugers
              Reporter:
              jennifer.leugers Jennifer Leugers
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - Not Specified
                  Not Specified
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 7h 50m
                  7h 50m