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  1. Workterra BenAdmin
  2. WB-282

Clarke and Barrow - Billing Summary Issues

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Duplicate
    • Labels:
    • Environment:
      Stage
    • Categories:
      Report - Billing
    • Company:
      All Clients/Multiple Clients
    • Reported by:
      Client

      Description

      We are continuing to have issues with the Billing summary reports for Clear Concepts groups Barrow and Floyd we have had multiple tickets opened and it just never gets fixed.

      The latest issue:
      A 2018 salary import was done on Clarke on stage. The salaries have a 1/2018 effective dates.

      When the billing summary reports were run for October 2017 it is showing the 2018 salary information that is not effective until 2018.

      I have attached the reports. Please advise asap

        Attachments

        1. disability report 10-1.xls
          42 kB
          Debbie Kulling
        2. disability report post import.xls
          24 kB
          Debbie Kulling
        3. life report.xls
          40 kB
          Debbie Kulling
        4. life report post import.xls
          40 kB
          Debbie Kulling

          Activity

            People

            Assignee:
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive)
            Reporter:
            dkulling Debbie Kulling
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

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              Updated:
              Resolved:

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