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  1. Workterra BenAdmin
  2. WB-282

Clarke and Barrow - Billing Summary Issues

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Duplicate
    • Labels:
    • Environment:
      Stage
    • Categories:
      Report - Billing
    • Company:
      All Clients/Multiple Clients
    • Reported by:
      Client

      Description

      We are continuing to have issues with the Billing summary reports for Clear Concepts groups Barrow and Floyd we have had multiple tickets opened and it just never gets fixed.

      The latest issue:
      A 2018 salary import was done on Clarke on stage. The salaries have a 1/2018 effective dates.

      When the billing summary reports were run for October 2017 it is showing the 2018 salary information that is not effective until 2018.

      I have attached the reports. Please advise asap

        Attachments

          Activity

          prasad.patil Prasad Patil (Inactive) logged work - 25/Sep/17 01:53 PM
          • Time Spent:
            1.5h
             

            Analysis and discussion with team.

          prasanna Prasanna Karlekar (Inactive) logged work - 25/Sep/17 09:30 PM
          • Time Spent:
            2.5h
             

            Issue go through
            Issue discussion
            Issue analysis - records seems to be proper
            Discussion and review of reply to be done

          prasad.patil Prasad Patil (Inactive) logged work - 26/Sep/17 01:09 PM
          • Time Spent:
            1.5h
             

            Analysis and discussion with team.

          prasanna Prasanna Karlekar (Inactive) logged work - 26/Sep/17 08:30 PM
          • Time Spent:
            0.75h
             

            Discussion on findings done
            Discussion on reply to be done

          prasanna Prasanna Karlekar (Inactive) logged work - 04/Oct/17 10:30 PM
          • Time Spent:
            0.75h
             

            Discussion
            JIRA go through
            JIRA update

            People

            Assignee:
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive)
            Reporter:
            dkulling Debbie Kulling
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

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