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  1. Workterra BenAdmin
  2. WB-290

Forms not saving again - Emergency Contact Page - Scenario with Optimization

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Environment:
      Stage
    • Categories:
      EDS
    • Company:
      Wacker Neuson Corporation
    • Reported by:
      Support

      Description

      Hi all -

      I'm in as employee Test Six in Wacker Neuson Corporation and I've added my emergency contact. When I go back to the page, the values are empty.

      Please check on this on priority and let me know if it is across all companies on Stage.

      Thanks
      Jen

      Nagini Indugula
      Jennifer Johnson

        Attachments

          Issue Links

            Activity

            umesh.kadam Umesh Kadam (Inactive) logged work - 25/Oct/17 04:30 PM
            • Time Spent:
              4h
               

              Reproduced issue in Production
              Attach company in local (took more time due to tunneling issue)
              Reproduced issue in local
              Code debug to find the root cause
              Discussion with Satya through WebEx to discuss data flow

            jennifer.leugers Jennifer Leugers created issue -
            jennifer.leugers Jennifer Leugers made changes -
            Field Original Value New Value
            Attachment Wacker.jpg [ 65717 ]
            Hide
            jennifer.leugers Jennifer Leugers added a comment -

            You can see from the image that I entered my information, went to page 7 then went back to page 5 and when I hit next, the mandatory fields are blank. I obviously filled them out or I couldn’t have gotten to page 7.

            Show
            jennifer.leugers Jennifer Leugers added a comment - You can see from the image that I entered my information, went to page 7 then went back to page 5 and when I hit next, the mandatory fields are blank. I obviously filled them out or I couldn’t have gotten to page 7.
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Assignee Satya [ ID10004 ] Umesh Kadam [ umesh.kadam ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204)
            Sprint WT Sprint 40 - Bugs [ 94 ]
            Hide
            umesh.kadam Umesh Kadam (Inactive) added a comment -

            Hi Jennifer Leugers,

            Values on "Emergency Contact" page are getting stored properly in DB. But while fetching those values, systems is fetching them from DB cache due to which it it looks like values on "Emergency Contact" page are empty.
            This is caused due to Performance Optimization changes. As of now we have corrected the same on "Wacker Neuson" and it is working fine. We will deploy the same in regular patch process.

            Swapnil Pandhare, please look into cache related issue.

            Thanks and Regards,
            :: Umesh Kadam

            CC : Rakesh Shahane, Nandkumar Prabhakar Karlekar, Satya, Amruta Lohiya, Samir

            Show
            umesh.kadam Umesh Kadam (Inactive) added a comment - Hi Jennifer Leugers , Values on "Emergency Contact" page are getting stored properly in DB. But while fetching those values, systems is fetching them from DB cache due to which it it looks like values on "Emergency Contact" page are empty. This is caused due to Performance Optimization changes. As of now we have corrected the same on "Wacker Neuson" and it is working fine. We will deploy the same in regular patch process. Swapnil Pandhare , please look into cache related issue. Thanks and Regards, :: Umesh Kadam CC : Rakesh Shahane , Nandkumar Prabhakar Karlekar , Satya , Amruta Lohiya , Samir
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Assignee Umesh Kadam [ umesh.kadam ] Swapnil Pandhare [ swapnil.pandhare ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Assignee Swapnil Pandhare [ swapnil.pandhare ] Niteen Surwase [ niteen.surwase ]
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
            Hide
            niteen.surwase Niteen Surwase (Inactive) added a comment - - edited

            Concern: Form builder pages not saving properly.
            Cause : We have implemented EDS optimization enhancement recently. Employee data was not fetching properly for Medicare, Medicaid, payroll and employment system forms.
            Correction : Made changes to fetch data for system forms (Medicare, Medicaid, payroll and employment management)

            Show
            niteen.surwase Niteen Surwase (Inactive) added a comment - - edited Concern : Form builder pages not saving properly. Cause : We have implemented EDS optimization enhancement recently. Employee data was not fetching properly for Medicare, Medicaid, payroll and employment system forms. Correction : Made changes to fetch data for system forms (Medicare, Medicaid, payroll and employment management)
            niteen.surwase Niteen Surwase (Inactive) made changes -
            Code Reviewed By Swapnil Pandhare [ 11900 ]
            Developer Niteen Surwase [ niteen.surwase ]
            Hide
            niteen.surwase Niteen Surwase (Inactive) added a comment -

            Rakesh Roy, This change has been done LB. Please verify.

            Thanks,
            Niteen S

            Show
            niteen.surwase Niteen Surwase (Inactive) added a comment - Rakesh Roy , This change has been done LB. Please verify. Thanks, Niteen S
            niteen.surwase Niteen Surwase (Inactive) made changes -
            Assignee Niteen Surwase [ niteen.surwase ] Rakesh Roy [ rakeshr ]
            niteen.surwase Niteen Surwase (Inactive) logged work - 26/Oct/17 05:00 PM - edited
            • Time Spent:
              5h
               

              Whole Developer Unit Testing across form builder

            sudhir.kalikate Sudhir Kalikate (Inactive) logged work - 27/Oct/17 07:41 AM
            • Time Spent:
              8h
               

              Debugging and Unit Testing.

            niteen.surwase Niteen Surwase (Inactive) logged work - 27/Oct/17 05:00 PM
            • Time Spent:
              4.5h
               

              Form Builder full unit testing
              Check-ins on LB

            rakeshr Rakesh Roy (Inactive) made changes -
            Link This issue is caused by WT-10577 [ WT-10577 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Link This issue is duplicated by NF-4901 [ NF-4901 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Assignee Rakesh Roy [ rakeshr ] Prasad Pise [ prasadp ]
            prasadp Prasad Pise (Inactive) made changes -
            Assignee Prasad Pise [ prasadp ] Jayshree Nagpure [ jayshree.nagpure ]
            sudhir.kalikate Sudhir Kalikate (Inactive) made changes -
            Remaining Estimate 0h [ 0 ]
            Original Estimate 0h [ 0 ]
            sudhir.kalikate Sudhir Kalikate (Inactive) made changes -
            Original Estimate 0h [ 0 ] 30h [ 108000 ]
            sudhir.kalikate Sudhir Kalikate (Inactive) made changes -
            Time Spent 8h [ 28800 ]
            Worklog Id 87342 [ 87342 ]
            niteen.surwase Niteen Surwase (Inactive) made changes -
            Time Spent 8h [ 28800 ] 13h [ 46800 ]
            Worklog Id 87759 [ 87759 ]
            niteen.surwase Niteen Surwase (Inactive) made changes -
            Worklog Id 87759 [ 87759 ]
            niteen.surwase Niteen Surwase (Inactive) made changes -
            Time Spent 13h [ 46800 ] 17.5h [ 63000 ]
            Worklog Id 87770 [ 87770 ]
            niteen.surwase Niteen Surwase (Inactive) logged work - 30/Oct/17 01:15 PM
            • Time Spent:
              2h
               

              Checking issue (State issue) with sudhir

            niteen.surwase Niteen Surwase (Inactive) made changes -
            Time Spent 17.5h [ 63000 ] 19.5h [ 70200 ]
            Worklog Id 87828 [ 87828 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Time Spent 19.5h [ 70200 ] 23.5h [ 84600 ]
            Worklog Id 87964 [ 87964 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: In Testing(10210)
            Hide
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

            Hi Niteen Surwase,

            Verified on Lb
            Company - For QA CAISO For HSPL
            Login - EE

            Verified Form builder forms on EE selfserve mode
            Medicare, Medicaid, payroll and employment, Education, Emergency contact, demographics.
            Saved the data and traverse back to previous pages, data saved properly.
            Working fine as expected.

            Marking item state as Ready for Stage

            Thanks,
            Jayshree

            cc Rakesh Roy Prasad Pise

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Hi Niteen Surwase , Verified on Lb Company - For QA CAISO For HSPL Login - EE Verified Form builder forms on EE selfserve mode Medicare, Medicaid, payroll and employment, Education, Emergency contact, demographics. Saved the data and traverse back to previous pages, data saved properly. Working fine as expected. Marking item state as Ready for Stage Thanks, Jayshree cc Rakesh Roy Prasad Pise
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Production Due Date 08/Nov/2017
            Stage Due Date 2/Nov/17 [ 2017-11-02 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: In Testing(10210) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
            jayshree.nagpure Jayshree Nagpure (Inactive) logged work - 31/Oct/17 12:39 PM
            • Time Spent:
              1.5h
               

              Testing on LB

            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Time Spent 23.5h [ 84600 ] 25h [ 90000 ]
            Worklog Id 88277 [ 88277 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: EDS(10108)
            samir Samir made changes -
            Summary Forms not saving again Forms not saving again - Emergency Contact Page - Scenario with Optimization
            satyap Satya made changes -
            Labels Employee_workflow
            satyap Satya made changes -
            Root Cause Bug [ 18430 ]
            Hide
            niteen.surwase Niteen Surwase (Inactive) added a comment -

            Hi Jayshree Nagpure

            This has been already deployed on Stage with ticket WT-11857.
            Please verify this on Stage.

            Thanks,
            Niteen S.

            Cc: Swapnil Pandhare Sheetal Bodhale Satya

            Show
            niteen.surwase Niteen Surwase (Inactive) added a comment - Hi Jayshree Nagpure This has been already deployed on Stage with ticket WT-11857 . Please verify this on Stage. Thanks, Niteen S. Cc: Swapnil Pandhare Sheetal Bodhale Satya
            niteen.surwase Niteen Surwase (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: In Testing(10214)
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            Hide
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - - edited

            Verified on Stage
            Company - ASML For HSPL
            Login - EE

            Verified Form builder forms on EE selfserve mode
            Medicare, Medicaid, payroll and employment, Education, Emergency contact, demographics.
            Saved the data and traverse back to previous pages, data saved properly.

            Working fine as expected.
            Marking item state as Ready for Production

            Please note : As build is not yet deployed on Azure, not tested on Azure.

            Thanks,
            Jayshree

            cc: Rakesh Roy Sachin Hingole Prasad Pise

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - - edited Verified on Stage Company - ASML For HSPL Login - EE Verified Form builder forms on EE selfserve mode Medicare, Medicaid, payroll and employment, Education, Emergency contact, demographics. Saved the data and traverse back to previous pages, data saved properly. Working fine as expected. Marking item state as Ready for Production Please note : As build is not yet deployed on Azure, not tested on Azure. Thanks, Jayshree cc: Rakesh Roy Sachin Hingole Prasad Pise
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: In Testing(10214) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
            jayshree.nagpure Jayshree Nagpure (Inactive) logged work - 02/Nov/17 11:42 AM - edited
            • Time Spent:
              1h
               

              Stage testing

            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Time Spent 25h [ 90000 ] 26.5h [ 95400 ]
            Worklog Id 88780 [ 88780 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Remaining Estimate 0h [ 0 ] 0.5h [ 1800 ]
            Time Spent 26.5h [ 95400 ] 26h [ 93600 ]
            Worklog Id 88780 [ 88780 ]
            satyap Satya made changes -
            Environment_New Stage [ 18443 ]
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Stage QA(10202)Level 1 values: On Hold(10215)
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: On Hold(10215) Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224)
            rakeshr Rakesh Roy (Inactive) made changes -
            Production Due Date 08/Nov/2017 05/Mar/2018
            Prashant.samal Prashant Samal (Inactive) made changes -
            Categories Parent values: EDS(18481)
            Environment_Old Stage [ 10004 ]
            Key WT-11809 WB-290
            Project WORKTERRA [ 10000 ] Workterra BenAdmin [ 11501 ]
            Workflow WT_Defects [ 56126 ] WB: Bugs Project Management Workflow [ 65084 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Status Stage Testing [ 10201 ] Pre-prod Testing [ 11500 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Status Pre-prod Testing [ 11500 ] Production Review [ 11501 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) logged work - 06/Mar/18 03:30 AM
            • Time Spent:
              1h
               

              Testing

            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Remaining Estimate 0.5h [ 1800 ] 0h [ 0 ]
            Time Spent 26h [ 93600 ] 27h [ 97200 ]
            Worklog Id 107145 [ 107145 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Worklog Id 107145 [ 107145 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Link This issue relates to WB-483 [ WB-483 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Link This issue relates to WB-485 [ WB-485 ]
            Hide
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            Verified on Production.
            Company: Austin For HSPL
            Login - EE

            Verified Form builder forms on EE selfserve mode
            Medicare, Medicaid, payroll and employment, Education, Emergency contact, demographics.
            Saved the data and traverse back to previous pages, data saved properly.
            Working fine as expected.

            Thanks,
            Sanjana Jadhav

            CC: Prasad Pise Sachin Hingole Rakesh Roy

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Verified on Production. Company: Austin For HSPL Login - EE Verified Form builder forms on EE selfserve mode Medicare, Medicaid, payroll and employment, Education, Emergency contact, demographics. Saved the data and traverse back to previous pages, data saved properly. Working fine as expected. Thanks, Sanjana Jadhav CC: Prasad Pise Sachin Hingole Rakesh Roy
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Time Spent 27h [ 97200 ] 28.3h [ 101880 ]
            Worklog Id 107197 [ 107197 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Status Production Review [ 11501 ] Closed [ 6 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) logged work - 07/Mar/18 11:59 AM - edited
            • Time Spent:
              1.3h
               

              Testing
              Jira update
              Log related issues

            Prashant.samal Prashant Samal (Inactive) made changes -
            Workflow WB: Bugs Project Management Workflow [ 65084 ] 0803 Copy of WB: Bugs Project Management Workflow [ 65877 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Workflow 0803 Copy of WB: Bugs Project Management Workflow [ 65877 ] 2203 WB: Bugs Project Management Workflow [ 67052 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Remaining Estimate 0h [ 0 ] 1h [ 3600 ]
            Time Spent 28.3h [ 101880 ] 27.3h [ 98280 ]
            Worklog Id 107145 [ 107145 ]
            Worklog Time Spent 1h [ 3600 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Worklog Id 107197 [ 107197 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Remaining Estimate 1h [ 3600 ] 0h [ 0 ]
            Time Spent 27.3h [ 98280 ] 28.3h [ 101880 ]
            Worklog Id 110683 [ 110683 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Workflow 2203 WB: Bugs Project Management Workflow [ 67052 ] 0604 Issues Management Workflow [ 68346 ]
            satyap Satya made changes -
            Resolution Done [ 10000 ]
            Transition Time In Source Status Execution Times
            Umesh Kadam (Inactive) made transition -
            Open In Development
            29m 52s 1
            Rakesh Roy (Inactive) made transition -
            In Development In LB Testing
            2d 16h 58m 1
            Jayshree Nagpure (Inactive) made transition -
            In LB Testing Stage Testing
            4d 21h 11m 1
            Sanjana Jadhav (Inactive) made transition -
            Stage Testing IN Pre-prod Testing
            123d 1h 47m 1
            Sanjana Jadhav (Inactive) made transition -
            IN Pre-prod Testing In Production Review
            7s 1
            Sanjana Jadhav (Inactive) made transition -
            In Production Review Closed
            23h 33m 1

              People

              Assignee:
              jayshree.nagpure Jayshree Nagpure (Inactive)
              Reporter:
              jennifer.leugers Jennifer Leugers
              Developer:
              Niteen Surwase (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Pre-Prod Due Date:
                Production Due Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 30h
                  30h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 28.3h Time Not Required
                  28.3h