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  1. Workterra BenAdmin
  2. WB-539

NF:- SBSC - Confirmation Statement page not being displayed in EE Workflow after clicking on Save & Continue button on Beneficiary Page in New Hire Mode

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Low
    • Resolution: Bug Fixed
    • Labels:
      None
    • Environment:
      Pre Production
    • Categories:
      EDS - Employee workflow
    • Company:
      SBSC
    • Reported by:
      Harbinger
    • Level:
      Employee
    • Browser:
      Mozilla Firefox

      Description

      Step:-
      Confirmation Statement page not being displayed in EE Workflow after clicking on Save & Continue button on Beneficiary Page in New Hire Mode

      Please find attached screen shot

      EE Credentials:-
      thspl6756
      Password@2
      SBSC

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            Hide
            komal.barde Komal Barde (Inactive) added a comment -

            Hi Venkatesh Pujari,

            As this is intermittent issue, it is getting reproduced sometimes.
            And also we have tried to reproduce this issue on local on same company but not able re-pro it.

            So can you please share proper steps to reproduce this issue?

            Thanks,
            Komal.

            CC:Vijayendra Shinde

            Show
            komal.barde Komal Barde (Inactive) added a comment - Hi Venkatesh Pujari , As this is intermittent issue, it is getting reproduced sometimes. And also we have tried to reproduce this issue on local on same company but not able re-pro it. So can you please share proper steps to reproduce this issue? Thanks, Komal. CC: Vijayendra Shinde
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi Komal Barde,

            As mentioned and discussed that this is an intermittent issue. Also I had reproduced it on your machine and Sonali Farakate's machine. Below are the steps for which the issue was being reproduced :-
            1] Log into the system using Employee credentials on SBSC company on Pre-prod site.
            2] The EE should be eligible for New Hire mode.
            3] On the Beneficiary Page you will see that Beneficiary is not selected in the Beneficiary section. So just select spouse in this drop down and again deselect it. Remove the 100 % from percent column and again put 100 %. Click on the Save and Continue button on the Beneficiary page.

            Actual Result:-
            The Confirmation Statement page is not displayed in Workflow, instead Confirmation Statement is displayed on Employee Home Page.

            Thanks,
            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Komal Barde , As mentioned and discussed that this is an intermittent issue. Also I had reproduced it on your machine and Sonali Farakate 's machine. Below are the steps for which the issue was being reproduced :- 1] Log into the system using Employee credentials on SBSC company on Pre-prod site. 2] The EE should be eligible for New Hire mode. 3] On the Beneficiary Page you will see that Beneficiary is not selected in the Beneficiary section. So just select spouse in this drop down and again deselect it. Remove the 100 % from percent column and again put 100 %. Click on the Save and Continue button on the Beneficiary page. Actual Result:- The Confirmation Statement page is not displayed in Workflow, instead Confirmation Statement is displayed on Employee Home Page. Thanks, Venkatesh
            Hide
            nidhi.kaul Nidhi Kaul (Inactive) added a comment -

            Komal Barde
            What is thenext action on this one?

            Show
            nidhi.kaul Nidhi Kaul (Inactive) added a comment - Komal Barde What is thenext action on this one?
            Hide
            komal.barde Komal Barde (Inactive) added a comment -

            Hi Nidhi Kaul,

            This issue is intermittent issue.We are not able repro this issue on local but it getting repro on preprod sometimes.
            So we are going to check this issue after next pre-production build.

            Thanks,
            Komal.

            Show
            komal.barde Komal Barde (Inactive) added a comment - Hi Nidhi Kaul , This issue is intermittent issue.We are not able repro this issue on local but it getting repro on preprod sometimes. So we are going to check this issue after next pre-production build. Thanks, Komal.
            Hide
            komal.barde Komal Barde (Inactive) added a comment -

            Hi Swapnil Pandhare,

            As per our discussion,assigning this jira to you.

            Please find below observations that we found during issue solving:
            1. It is getting repro on preprod environment on Firefox and IE browser.
            2. Is is occurring due to incorrect values of ISuserworkflow session value.

            Thanks,
            Komal.

            CC:Vijayendra Shinde

            Show
            komal.barde Komal Barde (Inactive) added a comment - Hi Swapnil Pandhare , As per our discussion,assigning this jira to you. Please find below observations that we found during issue solving: 1. It is getting repro on preprod environment on Firefox and IE browser. 2. Is is occurring due to incorrect values of ISuserworkflow session value. Thanks, Komal. CC: Vijayendra Shinde
            Hide
            swapnil.pandhare Swapnil Pandhare (Inactive) added a comment -

            CC : Satya

            Hi Komal Barde & Vijayendra Shinde ,

            As of now , we don't have bandwidth for this issue. We will schedule it once bandwidth is available.
            Hope this is fine.

            Thanks,
            Swapnil P.

            Show
            swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - CC : Satya Hi Komal Barde & Vijayendra Shinde , As of now , we don't have bandwidth for this issue. We will schedule it once bandwidth is available. Hope this is fine. Thanks, Swapnil P.
            Hide
            amit.kumawat Amit Kumawat (Inactive) added a comment - - edited

            Concern : NF:- SBSC - Confirmation Statement page not being displayed in EE Workflow after clicking on Save & Continue button on Beneficiary Page in New Hire Mode

            Cause : Confirmation Statement Page was skipping in Employee Workflow (In Internet Explorer).

            Correction : Handled condition in js function.

            CC: Swapnil Pandhare, Satya

            Regards,
            Amit K.

            Show
            amit.kumawat Amit Kumawat (Inactive) added a comment - - edited Concern : NF:- SBSC - Confirmation Statement page not being displayed in EE Workflow after clicking on Save & Continue button on Beneficiary Page in New Hire Mode Cause : Confirmation Statement Page was skipping in Employee Workflow (In Internet Explorer). Correction : Handled condition in js function. CC: Swapnil Pandhare , Satya Regards, Amit K.
            Hide
            amit.kumawat Amit Kumawat (Inactive) added a comment - - edited

            Impacted Areas : Employee/ CA Login -> Employee Workflow(New Hire/ Re-Hire/ OE/ QE) -> Verify in all 3 browsers(ie Mozila/ Chrome/ Internet Explorer)

            Affected Files : WorkterraShared.js

            Show
            amit.kumawat Amit Kumawat (Inactive) added a comment - - edited Impacted Areas : Employee/ CA Login -> Employee Workflow(New Hire/ Re-Hire/ OE/ QE) -> Verify in all 3 browsers(ie Mozila/ Chrome/ Internet Explorer) Affected Files : WorkterraShared.js
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi Amit Kumawat,

            This issue has been tested after the fix and it is working fine as expected on LB. All the test cases passed without any issue. This seems good to be deployed on Preprod.

            Thanks,

            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Amit Kumawat , This issue has been tested after the fix and it is working fine as expected on LB. All the test cases passed without any issue. This seems good to be deployed on Preprod. Thanks, Venkatesh
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi Pratap Patil,

            This issue has been tested after the fix and it is working fine as expected on Stage. All the test cases passed without any issue. This seems good to be deployed on Prod.

            Thanks,

            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Pratap Patil , This issue has been tested after the fix and it is working fine as expected on Stage. All the test cases passed without any issue. This seems good to be deployed on Prod. Thanks, Venkatesh
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi Pratap Patil,

            This issue has been tested after the fix and it is working fine as expected on Production. All the test cases passed without any issue.

            Thanks,

            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi  Pratap Patil , This issue has been tested after the fix and it is working fine as expected on Production. All the test cases passed without any issue. Thanks, Venkatesh

              People

              Assignee:
              venkatesh.pujari Venkatesh Pujari (Inactive)
              Reporter:
              venkatesh.pujari Venkatesh Pujari (Inactive)
              Developer:
              Niteen Surwase (Inactive)
              QA:
              Venkatesh Pujari (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

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                Resolved:
                Dev Due Date:
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                  Time Tracking

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