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Type:
Bug
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Status: Closed
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Priority:
Medium
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Resolution: Duplicate
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Labels:
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Environment:Production
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Categories:Enrollment - Eligibility Rules
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Company:Utah Valley University
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Reported by:Client
Can you please correct the members UVU paid life and AD&D showed coverage of $1.00 to reflect the $50,000.00 or $25,000.00 amount on the pull down?
a. I tried to do it but I am getting a server error on some. The members that are highlighted are already done in the system, also please see the server error dialog box below.
- causes
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WB-515 Utah valley (UVU - see issue below . The site is showing 1.00 instead of the 50,000life
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- Closed
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| Field | Original Value | New Value |
|---|---|---|
| Link | This issue causes CT-4053 [ CT-4053 ] |
Rohan J Khandave Jyoti Mayne Umesh Kadam
Please check this
| Assignee | Nidhi Kaul [ nidhi.kaul ] | Rohan J Khandave [ rohan.khandave ] |
| Assignee | Rohan J Khandave [ rohan.khandave ] | Sonali Farakate [ sonali.farakate ] |
| Sprint | WB - Sprint 45 [ 102 ] |
| Summary | Utah valley (UVU - Server Error | Utah valley (UVU - Server Error) |
Sonali Farakate (Inactive)
made changes -
| Status | Open [ 1 ] | In Development [ 10007 ] |
I wouldn't consider this a critical issue, which should be of the severity similar to system down for all clients. Based on the issue occurring in the ticket I would consider this a medium priority. Moving to medium, but if you think this should be a high please let me know.
Jennifer Reed (Inactive)
added a comment - I wouldn't consider this a critical issue, which should be of the severity similar to system down for all clients. Based on the issue occurring in the ticket I would consider this a medium priority. Moving to medium, but if you think this should be a high please let me know. Jennifer Reed (Inactive)
made changes -
| Priority | Critical [ 1 ] | Medium [ 3 ] |
Concern : Getting Server error on Enroll Now Page
Cause : Server error was getting due to the more than 1 entry of coverage amount for plan 'UVU Paid Life and AD&D'.
We found two coverage entry were there for some employee.
| Sr. No. | Coverage Amount |
| 1 | $0 |
| 2 | $50000 |
Correction : We have already scanned and corrected impacted employees coverages under WB-515. This issue will not come in future.
Please confirm from your side also that if any employee is still getting server error.
Thanks,
Sonali.
Sonali Farakate (Inactive)
added a comment - Hi Yashau MacShate
Concern : Getting Server error on Enroll Now Page
Cause : Server error was getting due to the more than 1 entry of coverage amount for plan 'UVU Paid Life and AD&D'.
We found two coverage entry were there for some employee.
Sr. No.
Coverage Amount
1
$0
2
$50000
Correction : We have already scanned and corrected impacted employees coverages under WB-515 . This issue will not come in future.
Please confirm from your side also that if any employee is still getting server error.
Thanks,
Sonali.
Rohan J Khandave , Jyoti Mayne Sonali Farakate (Inactive)
made changes -
| Assignee | Sonali Farakate [ sonali.farakate ] | Yashau MacShate [ yashau.macshate ] |
Sonali Farakate (Inactive)
logged work - 13/Mar/18 12:57 PM -
- Time Spent:
- 4.5h
-
- Issue repro and analysis
- Issue Verification
- Scenario generation
- Discussion with Vinanti and jyoti
Sonali Farakate (Inactive)
made changes -
| Time Spent | 4.5h [ 16200 ] | |
| Worklog Id | 108134 [ 108134 ] |
Thank you! 
Yashau MacShate : Dev is asking you confirm that if there are any employees getting server Error please provide your response
______________________
Sonali Farakate Rohan J Khandave Jyoti Mayne
| Resolution | Cannot Reproduce [ 5 ] | |
| Status | In Development [ 10007 ] | Rejected [ 10004 ] |
Hello,
Per Jackie:
this is the same as WB-515 RESOLVED -correct. if so, this is a bug. I have asked they take this forward as this used to work in the past and as of October seems to have stopped working. More to come.
I never stated that the employees were experiencing a server error
| Assignee | Yashau MacShate [ yashau.macshate ] | Prashant Samal [ prashant.samal ] |
| Assignee | Prashant Samal [ prashant.samal ] | Sonali Farakate [ sonali.farakate ] |
The issue related to auto enrolled coverages of offered amount is planned under WB-543 in current sprint.
And the server error issue is already resolved under WB-515
Thanks,
Sonali
Sonali Farakate (Inactive)
added a comment - Hi Yashau MacShate
The issue related to auto enrolled coverages of offered amount is planned under WB-543 in current sprint.
And the server error issue is already resolved under WB-515
Thanks,
Sonali
CC Rohan J Khandave Jyoti Mayne Umesh Kadam Sonali Farakate (Inactive)
made changes -
| Assignee | Sonali Farakate [ sonali.farakate ] | Yashau MacShate [ yashau.macshate ] |
| Sprint | WB - Sprint 45 [ 102 ] |
| Link | This issue duplicates WB-543 [ WB-543 ] |
| Resolution | Cannot Reproduce [ 5 ] | Duplicate [ 3 ] |
| Status | Rejected [ 10004 ] | Closed [ 6 ] |
| Workflow | 0803 Copy of WB: Bugs Project Management Workflow [ 66212 ] | 2203 WB: Bugs Project Management Workflow [ 66873 ] |
| Time Spent | 4.5h [ 16200 ] | 4.75h [ 17100 ] |
| Worklog Id | 109399 [ 109399 ] |
Sonali Farakate (Inactive)
made changes -
| Time Spent | 4.75h [ 17100 ] | 5.75h [ 20700 ] |
| Worklog Id | 109472 [ 109472 ] |
| Workflow | 2203 WB: Bugs Project Management Workflow [ 66873 ] | 0604 Issues Management Workflow [ 68395 ] |
| Labels | ServerError_invalid_Inputs |
| Transition | Time In Source Status | Execution Times |
|---|
Sonali Farakate (Inactive)
made transition
-
|
19h | 1 |
|
3d 1h 19m | 1 |
|
5d 3m | 1 |
Always a good idea to embed the thumbnail like this -
!! 
Later, if there are more images/ files, it gets difficult to figure what is what.