Uploaded image for project: 'Workterra BenAdmin'
  1. Workterra BenAdmin
  2. WB-896

City of Merced - Server Error Messages

    XMLWordPrintable

    Details

    • Environment:
      Pre Production
    • Categories:
      Enrollment - Life/LTD plans
    • Company:
      City of Merced
    • Reported by:
      White Label
    • Dev Estimates:
      8
    • QA Estimates:
      6
    • Sprint:
      WB - Sprint 48

      Description

      Hi,

       

      Per BCC: 

      Last week a server error message started appearing when I add a spouse or a child, change a status, change a class, or add Medicare information. This is only happening in City of Merced in Pre-Prod. Please see the first screen print.

       

      Even though I see this error message, the information for the spouse, child, class, status, Medicare, etc. is still saving as if there wasn’t an error.

       

      Please note: The other configuration specialists aren’t getting this message in the other groups they are building in pre-prod.

       

      Today, we discovered another error.

       

      When the server error message occurs when adding a child, I click “OK”. Then, we tried to save it a second time and we saw the same server error message again. Clicking “OK” on the error message a second time results in a duplicate child being added. Please see second and third screen print.

       

      Thank you,

      Kira Hamilton

      Debbie Kulling

        Attachments

        1. WB-896 Print Screens.docx
          218 kB
        2. cHANGEcLASS.png
          cHANGEcLASS.png
          84 kB
        3. ChangeStatus.png
          ChangeStatus.png
          96 kB
        4. AddChild.png
          AddChild.png
          126 kB
        5. Medicare.png
          Medicare.png
          131 kB
        6. EnrollNow.png
          EnrollNow.png
          139 kB
        7. CityofMerced.txt
          0.3 kB
        8. Voluntary Spouse Life Offer Amount.png
          Voluntary Spouse Life Offer Amount.png
          197 kB
        9. WB-896 2nd Print Screen.docx
          134 kB
        10. Offered Amount Show in Coverage List Flag.png
          Offered Amount Show in Coverage List Flag.png
          186 kB
        11. Affected file_WB-896.txt
          0.3 kB
        12. WB-896.xls
          17 kB

          Activity

            People

            Assignee:
            Kira.Hamilton Kira Hamilton (Inactive)
            Reporter:
            Kira.Hamilton Kira Hamilton (Inactive)
            Developer:
            Sonali Farakate (Inactive)
            QA:
            Rashmita Dudhe (Inactive)
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            9 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:
              Dev Due Date:
              Pre-Prod Due Date:
              Code Review Date:

                Time Tracking

                Estimated:
                Original Estimate - 14h Original Estimate - 14h
                14h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 33.5h
                33.5h