-
-
-
-
-
-
Item State:
Production QA
- Production Deployed
-
Issue Importance:
Must Have
Hi Revansiddha Gaur ,
I tried exporting the Metso ADP-ACA Employee template on LB , but encountered server error while exporting the same .
Please find the below details :
Company Name : Metso Benefits
Environment : LB
Template Name : Metso ADP-ACA Employee
Repro Steps:
Go to LB environment -> Search company -> Metso Benefits -> import/export -> manual import export -> select template -> export
Expected : Template should get exported successfully.
Actual: Getting server error. Please refer mentioned error log.
ErrorID : 0
ErrorSource : ControllerAppTier.Save->WORKTERRAControllerAppTier.Save->ExecuteExportDTS.ExportData_Isolated->WTIsolatedRoutines.Main->ExecuteExportDTS.ExportData->ACAExportProcessRowwise.ExportData->ACAExportProcessRowwise.ProcessDataForExport->ACAExportProcessRowwise.ProcessEachSubtemplate->ACAExportProcessRowwise.WriteRecordIntoExportFile
ErrorMessage: Object reference not set to an instance of an object.
Thanks ,
Kanchan Jalgaonkar
CC- Prajakta Belhe Mandar Kulkarni Smita Pawar Yogita Bhadane
{"report":{"apdex":1,"isInitial":true,"journeyId":"216e4005-8b0d-4ed2-baa9-9413bb6dab97","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":724.9000005722046,"redirectCount":0,"resourceLoadedEnd":803.4000005722046,"resourceLoadedStart":196.4000005722046,"resourceTiming":[{"duration":58.80000019073486,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":196.4000005722046,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":196.4000005722046,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":255.20000076293945,"responseStart":0,"secureConnectionStart":0},{"duration":59.29999923706055,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":196.70000076293945,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":196.70000076293945,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":256,"responseStart":0,"secureConnectionStart":0},{"duration":59.59999942779541,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":196.9000005722046,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":196.9000005722046,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":256.5,"responseStart":0,"secureConnectionStart":0},{"duration":60.10000038146973,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":197,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":197,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":257.1000003814697,"responseStart":0,"secureConnectionStart":0},{"duration":60.10000038146973,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":197.30000019073486,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":197.30000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":257.4000005722046,"responseStart":0,"secureConnectionStart":0},{"duration":112.09999942779541,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":197.4000005722046,"connectEnd":197.4000005722046,"connectStart":197.4000005722046,"domainLookupEnd":197.4000005722046,"domainLookupStart":197.4000005722046,"fetchStart":197.4000005722046,"redirectEnd":0,"redirectStart":0,"requestStart":197.4000005722046,"responseEnd":309.5,"responseStart":309.5,"secureConnectionStart":197.4000005722046},{"duration":155,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":197.60000038146973,"connectEnd":197.60000038146973,"connectStart":197.60000038146973,"domainLookupEnd":197.60000038146973,"domainLookupStart":197.60000038146973,"fetchStart":197.60000038146973,"redirectEnd":0,"redirectStart":0,"requestStart":197.60000038146973,"responseEnd":352.6000003814697,"responseStart":352.6000003814697,"secureConnectionStart":197.60000038146973},{"duration":158,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":197.80000019073486,"connectEnd":197.80000019073486,"connectStart":197.80000019073486,"domainLookupEnd":197.80000019073486,"domainLookupStart":197.80000019073486,"fetchStart":197.80000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":197.80000019073486,"responseEnd":355.80000019073486,"responseStart":355.80000019073486,"secureConnectionStart":197.80000019073486},{"duration":158.30000019073486,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":198,"connectEnd":198,"connectStart":198,"domainLookupEnd":198,"domainLookupStart":198,"fetchStart":198,"redirectEnd":0,"redirectStart":0,"requestStart":198,"responseEnd":356.30000019073486,"responseStart":356.30000019073486,"secureConnectionStart":198},{"duration":158.5999994277954,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":198.20000076293945,"connectEnd":198.20000076293945,"connectStart":198.20000076293945,"domainLookupEnd":198.20000076293945,"domainLookupStart":198.20000076293945,"fetchStart":198.20000076293945,"redirectEnd":0,"redirectStart":0,"requestStart":198.20000076293945,"responseEnd":356.80000019073486,"responseStart":356.80000019073486,"secureConnectionStart":198.20000076293945},{"duration":158.69999980926514,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":198.4000005722046,"connectEnd":198.4000005722046,"connectStart":198.4000005722046,"domainLookupEnd":198.4000005722046,"domainLookupStart":198.4000005722046,"fetchStart":198.4000005722046,"redirectEnd":0,"redirectStart":0,"requestStart":198.4000005722046,"responseEnd":357.1000003814697,"responseStart":357.1000003814697,"secureConnectionStart":198.4000005722046},{"duration":158.9000005722046,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":198.5,"connectEnd":198.5,"connectStart":198.5,"domainLookupEnd":198.5,"domainLookupStart":198.5,"fetchStart":198.5,"redirectEnd":0,"redirectStart":0,"requestStart":198.5,"responseEnd":357.4000005722046,"responseStart":357.4000005722046,"secureConnectionStart":198.5},{"duration":255.19999980926514,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":198.70000076293945,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":198.70000076293945,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":453.9000005722046,"responseStart":0,"secureConnectionStart":0},{"duration":159,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/9b4bc78b7cc5c86b31ff012e5c329c28/shortcuts.js?context=issuenavigation&context=issueaction","startTime":198.9000005722046,"connectEnd":198.9000005722046,"connectStart":198.9000005722046,"domainLookupEnd":198.9000005722046,"domainLookupStart":198.9000005722046,"fetchStart":198.9000005722046,"redirectEnd":0,"redirectStart":0,"requestStart":198.9000005722046,"responseEnd":357.9000005722046,"responseStart":357.9000005722046,"secureConnectionStart":198.9000005722046},{"duration":255,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":199,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":199,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":454,"responseStart":0,"secureConnectionStart":0},{"duration":159.19999980926514,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":199.20000076293945,"connectEnd":199.20000076293945,"connectStart":199.20000076293945,"domainLookupEnd":199.20000076293945,"domainLookupStart":199.20000076293945,"fetchStart":199.20000076293945,"redirectEnd":0,"redirectStart":0,"requestStart":199.20000076293945,"responseEnd":358.4000005722046,"responseStart":358.4000005722046,"secureConnectionStart":199.20000076293945}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":93,"responseStart":190,"responseEnd":191,"domLoading":194,"domInteractive":891,"domContentLoadedEventStart":891,"domContentLoadedEventEnd":946,"domComplete":1071,"loadEventStart":1072,"loadEventEnd":1074,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"55c6d6d70cb7bc","effectiveType":"4g","downlink":9.1,"rtt":0,"serverDuration":72,"dbReadsTimeInMs":17,"dbConnsTimeInMs":19,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
Bug
Medium
WT-9760 ACA: Metso- Incremental transactions on Full file when period is more than one month.
Yogesh Chaudhari (Inactive)
added a comment - Yogita Bhadane
This is occurred due to WT-10152 which is not uploaded on production, above bug is not resolved yet on production mark it as Stage Testing. 
Smita Pawar (Inactive)
added a comment - Reopening because Jira was closed by mistake 
3C's
Concern : Metso Benefits | Server Errror on Exporting Metso ADP-ACA Employee template
Cause : While working on
WT-10152, there was wrong condition while handling multiple waive template scenario at one place. while making query to generate SpouseCriteriaString there we had puted EmployeeCriteriaString.Correction : I have changed EmployeeCriteriaString with SpouseCriteriaString, now query for Spouse data is formated correctly.