WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-10163

JE Dunn ACA Transactions from Feburary 2017 are rolling out in the file(s)

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: ACA, BenAdmin
    • Labels:
      None
    • Support Task Type:
      Data Correction
    • Reported by:
      Harbinger
    • Company:
      JE Dunn
    • Module:
      ACA
    • Severity:
      Simple

      Description

      Group Template:
      JE Dunn 2017
      EE: Phillip Minnix. Several ACA Transactions in FEB 17 2017; then 7/10/2017 the EE selected benefits eff 8/1/2017, which seems to have triggered the 12 ACA Transactions to pass in the Payroll File. We are having to remove these manually and are seeing more week to week. What is the best solution to prevent Manual Intervention of the file and the ACA Records from passing to the Customer?

      Thank you

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          Damion.Velasquez Damion M Velasquez added a comment -

          Nandkumar Prabhakar Karlekar Can you assist or assign this accordingly.?

          Thank you

          Abhay PatilCindy SanchezAmit Thorve

          Show
          Damion.Velasquez Damion M Velasquez added a comment - Nandkumar Prabhakar Karlekar Can you assist or assign this accordingly.? Thank you Abhay Patil Cindy Sanchez Amit Thorve
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          nandkumar Nandkumar Prabhakar Karlekar (Inactive) added a comment -

          Hi Satya,Vinayak Kulkarni

          As per primary analysis, client loaded the election data of 2016 year for ACA Correction and this changes are getting Exported on the payroll file with 2016 date, currently these employees election are not active in medical benefits.

          Could you please look into this.

          Show
          nandkumar Nandkumar Prabhakar Karlekar (Inactive) added a comment - Hi Satya , Vinayak Kulkarni As per primary analysis, client loaded the election data of 2016 year for ACA Correction and this changes are getting Exported on the payroll file with 2016 date, currently these employees election are not active in medical benefits. Could you please look into this.
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          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment -

          Hi Damion,

          This is happening due to 2 things
          1] ACA import done in past.
          2] Template has multiple records flag set to "Plan plus coverage changes"

          Issue is combination of there two settings.

          We have special logic to treat imported enrollments on change file as Usually we do not import back-date enrollments but here it is the case.

          As of now, we have updated all such ACA imported enrollments which have 2016 dates, so that they should not appear on payroll file. Please let us know if you face this issue going forward.
          Thanks.

          Show
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - Hi Damion, This is happening due to 2 things 1] ACA import done in past. 2] Template has multiple records flag set to "Plan plus coverage changes" Issue is combination of there two settings. We have special logic to treat imported enrollments on change file as Usually we do not import back-date enrollments but here it is the case. As of now, we have updated all such ACA imported enrollments which have 2016 dates, so that they should not appear on payroll file. Please let us know if you face this issue going forward. Thanks.
          Hide
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          Damion.Velasquez Damion M Velasquez added a comment -

          Hello Vinayak

          We were under the impression that specific plans for ACA were created for ACA Loads. This insures the live enrollment data is not impacted. Thank you for fixing. We will monitor the upcoming file .

          CCAmit Thorve]Abhay PatilTracy Kot

          Show
          Damion.Velasquez Damion M Velasquez added a comment - Hello Vinayak We were under the impression that specific plans for ACA were created for ACA Loads. This insures the live enrollment data is not impacted. Thank you for fixing. We will monitor the upcoming file . CC Amit Thorve ] Abhay Patil Tracy Kot
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          Damion.Velasquez Damion M Velasquez added a comment -

          Vinayak KulkarniAmit KumawatAbhay PatilTracy Kot
          Hello All,

          Im closing this ticket because the End Result has been resolved for JE Dunn. There will be External Discussions with Development regarding ACA Import Data on LIVE Enrollment Data.

          FYI No ACTION ONLY

          Show
          Damion.Velasquez Damion M Velasquez added a comment - Vinayak Kulkarni Amit Kumawat Abhay Patil Tracy Kot Hello All, Im closing this ticket because the End Result has been resolved for JE Dunn. There will be External Discussions with Development regarding ACA Import Data on LIVE Enrollment Data. FYI No ACTION ONLY
          Hide
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          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment -

          reopening to work-log

          Show
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - reopening to work-log
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          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment -

          closed.

          Show
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - closed.
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          Tkot Tracy Kot (Inactive) added a comment -

          Vinayak Kulkarni and Damion M Velasquez where is this issue tracked and being worked on? or is this fully resolved?

          Show
          Tkot Tracy Kot (Inactive) added a comment - Vinayak Kulkarni and Damion M Velasquez where is this issue tracked and being worked on? or is this fully resolved?
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          Damion.Velasquez Damion M Velasquez added a comment -

          Hello V

          Do we need to keep this open?

          Show
          Damion.Velasquez Damion M Velasquez added a comment - Hello V Do we need to keep this open?
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          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment -

          HI Damion,

          You can close this, if you face this issue in future you can reopen this at that time. Thanks.

          Show
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - HI Damion, You can close this, if you face this issue in future you can reopen this at that time. Thanks.

            People

            Assignee:
            Damion.Velasquez Damion M Velasquez
            Reporter:
            Damion.Velasquez Damion M Velasquez
            Account Executive:
            Tracy Kot (Inactive)
            EDI Analyst 1:
            Damion M Velasquez
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 8h
                8h
                Remaining:
                Time Spent - 4h Remaining Estimate - 4h
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                Logged:
                Time Spent - 4h Remaining Estimate - 4h
                4h