WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-10233

TIBCO - Transit Plan Coverage duplicating when plan is terminated.

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Client
    • Company:
      TIBCO
    • Item State:
      Production Complete - Closed
    • Reported by Customer:
      BCC
    • Sprint:
      WT Sprint 33-Bugs

      Description

      Please see the attached screenshots. When transit plans are terminating it appears that the coverage is duplicating.

        Attachments

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-10291 METSO - Liberty Mutual Leave 3000 file

          • Critical - This problem will block progress.
          • Production Complete

            Activity

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            8 older comments
            Hide
            Permalink
            satyap Satya added a comment -

            This issue occurred due to reason mentioned in WT-10291.

            Show
            satyap Satya added a comment - This issue occurred due to reason mentioned in WT-10291 .
            Hide
            Permalink
            satyap Satya added a comment -

            Hi Debbie,

            Development has identified its root cause today and it had been affected due to WT-8417. Please find detailed reason & 3Cs in WT-10233.

            Regards,
            Satya Prakash

            Cc: Jyoti Mayne Rashmita Dudhe Hrishikesh Deshpande Rakesh Roy Vijay Siddha

            Show
            satyap Satya added a comment - Hi Debbie, Development has identified its root cause today and it had been affected due to WT-8417 . Please find detailed reason & 3Cs in WT-10233 . Regards, Satya Prakash Cc: Jyoti Mayne Rashmita Dudhe Hrishikesh Deshpande Rakesh Roy Vijay Siddha
            Hide
            Permalink
            dkulling Debbie Kulling added a comment -

            Hi Satya,

            I just want to make sure I understand. This issue was created by a change made with WT-8417. The fixed has been completed and you are going to be monitoring all companies for the next week to ensure that it does not happen again. Do you have a list of all the companies that were impacted?

            Show
            dkulling Debbie Kulling added a comment - Hi Satya, I just want to make sure I understand. This issue was created by a change made with WT-8417 . The fixed has been completed and you are going to be monitoring all companies for the next week to ensure that it does not happen again. Do you have a list of all the companies that were impacted?
            Hide
            Permalink
            amruta.lohiya Amruta Lohiya added a comment -

            Hi Debbie,

            Yes you are correct. We have corrected this today across companies today. Some of the other client who reported similar issue were - Groendyke, LHP & Metso.

            We are monitoring this for next complete week and will share final result with you.

            Regards,
            Satya Prakash

            Cc: Vijay Siddha Jyoti Mayne Samir

            Show
            amruta.lohiya Amruta Lohiya added a comment - Hi Debbie, Yes you are correct. We have corrected this today across companies today. Some of the other client who reported similar issue were - Groendyke, LHP & Metso. We are monitoring this for next complete week and will share final result with you. Regards, Satya Prakash Cc: Vijay Siddha Jyoti Mayne Samir
            Hide
            Permalink
            Kira.Hamilton Kira Hamilton (Inactive) added a comment -

            Hello,

            After having monitored this for a few weeks, can you tell us what the final results were?

            Thank you
            Kira

            Show
            Kira.Hamilton Kira Hamilton (Inactive) added a comment - Hello, After having monitored this for a few weeks, can you tell us what the final results were? Thank you Kira

              People

              Assignee:
              dkulling Debbie Kulling
              Reporter:
              dkulling Debbie Kulling
              Account Executive:
              Debbie Kulling
              Votes:
              0 Vote for this issue
              Watchers:
              8 Start watching this issue

                Dates

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                Updated:
                Dev Due Date:

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