Details

    • Type: Support Activity
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Data Correction
    • Reported by:
      Support
    • Module:
      BenAdmin - Enrollment
    • Severity:
      Simple
    • Provider & Benefits:
      UHC-Vision

      Description

      Production Client: LHP
      Template: UHC Vision 834 5010

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            Damion.Velasquez Damion M Velasquez added a comment -

            Hello Mandar,

            please assign accordingly based on my comments below Thank You

            • Employee Jennifer Eason termed her benefits 3/31/2017 transaction was 3/27/2017. Her term records passed in the 3/31/2017 Scheduled Export.
            • On 7/20/2017 her record passed again terming 3/31/2017 and Natural Child Dependent Anthony Jones also passed but Child was never enrolled in the benefit.

            I looked at the entire view history and do not see anything that has changed since 3/27/17.

            Can the team look into why the record suddenly passed in the file?

            Thank you

            CC Rachel Baker

            Show
            Damion.Velasquez Damion M Velasquez added a comment - Hello Mandar, please assign accordingly based on my comments below Thank You Employee Jennifer Eason termed her benefits 3/31/2017 transaction was 3/27/2017. Her term records passed in the 3/31/2017 Scheduled Export. On 7/20/2017 her record passed again terming 3/31/2017 and Natural Child Dependent Anthony Jones also passed but Child was never enrolled in the benefit. I looked at the entire view history and do not see anything that has changed since 3/27/17. Can the team look into why the record suddenly passed in the file? Thank you CC Rachel Baker
            Hide
            mandark Mandar Kulkarni (Inactive) added a comment -

            Hi Vinayak Kulkarni,
            Could you please check this?

            --------------------------------------------------------------
            CC: Vijay Siddha, Satya, Jaideep Vinchurkar

            Show
            mandark Mandar Kulkarni (Inactive) added a comment - Hi Vinayak Kulkarni , Could you please check this? -------------------------------------------------------------- CC: Vijay Siddha , Satya , Jaideep Vinchurkar
            Hide
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

            Hi Vinayak Kulkarni,

            We have verified records after correction. Those are proper now.
            Verified on Export file as well as on Report.

            Thanks,
            Hrishikesh.

            Show
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - Hi Vinayak Kulkarni , We have verified records after correction. Those are proper now. Verified on Export file as well as on Report. Thanks, Hrishikesh.
            Hide
            satyap Satya added a comment -

            Hi Damion,

            This issue has been resolved. Please find details in WT-10291.

            Regards,
            Satya Prakash

            Cc: Vinayak Kulkarni Mandar Kulkarni Vijay Siddha Jyoti Mayne

            Show
            satyap Satya added a comment - Hi Damion, This issue has been resolved. Please find details in WT-10291 . Regards, Satya Prakash Cc: Vinayak Kulkarni Mandar Kulkarni Vijay Siddha Jyoti Mayne

              People

              Assignee:
              Damion.Velasquez Damion M Velasquez
              Reporter:
              Damion.Velasquez Damion M Velasquez
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              Watchers:
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                Updated:
                Resolved:

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