WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-10315

LHP UHC Vision 834 5010

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Data Correction
    • Reported by:
      Support
    • Module:
      BenAdmin - Enrollment
    • Severity:
      Simple
    • Provider & Benefits:
      UHC-Vision

      Description

      Production Client: LHP
      Template: UHC Vision 834 5010

        Attachments

          Issue Links

          relates to

          Change Request - Change Request WT-8417 Need to move dead enrollments through effective date service

          • High - Serious problem that could block progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            Damion.Velasquez Damion M Velasquez created issue -
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            Damion.Velasquez Damion M Velasquez added a comment -

            Hello Mandar,

            please assign accordingly based on my comments below Thank You

            • Employee Jennifer Eason termed her benefits 3/31/2017 transaction was 3/27/2017. Her term records passed in the 3/31/2017 Scheduled Export.
            • On 7/20/2017 her record passed again terming 3/31/2017 and Natural Child Dependent Anthony Jones also passed but Child was never enrolled in the benefit.

            I looked at the entire view history and do not see anything that has changed since 3/27/17.

            Can the team look into why the record suddenly passed in the file?

            Thank you

            CC Rachel Baker

            Show
            Damion.Velasquez Damion M Velasquez added a comment - Hello Mandar, please assign accordingly based on my comments below Thank You Employee Jennifer Eason termed her benefits 3/31/2017 transaction was 3/27/2017. Her term records passed in the 3/31/2017 Scheduled Export. On 7/20/2017 her record passed again terming 3/31/2017 and Natural Child Dependent Anthony Jones also passed but Child was never enrolled in the benefit. I looked at the entire view history and do not see anything that has changed since 3/27/17. Can the team look into why the record suddenly passed in the file? Thank you CC Rachel Baker
            Damion.Velasquez Damion M Velasquez made changes -
            Field Original Value New Value
            Assignee Damion Velasquez [ damion.velasquez ] Mandar Kulkarni [ mandark ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: Export(10110)
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            mandark Mandar Kulkarni (Inactive) added a comment -

            Hi Vinayak Kulkarni,
            Could you please check this?

            --------------------------------------------------------------
            CC: Vijay Siddha, Satya, Jaideep Vinchurkar

            Show
            mandark Mandar Kulkarni (Inactive) added a comment - Hi Vinayak Kulkarni , Could you please check this? -------------------------------------------------------------- CC: Vijay Siddha , Satya , Jaideep Vinchurkar
            mandark Mandar Kulkarni (Inactive) made changes -
            Assignee Mandar Kulkarni [ mandark ] Vinayak Kulkarni [ vinayak.kulkarni ]
            Hide
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            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

            Hi Vinayak Kulkarni,

            We have verified records after correction. Those are proper now.
            Verified on Export file as well as on Report.

            Thanks,
            Hrishikesh.

            Show
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - Hi Vinayak Kulkarni , We have verified records after correction. Those are proper now. Verified on Export file as well as on Report. Thanks, Hrishikesh.
            satyap Satya made changes -
            Link This issue relates to WT-8417 [ WT-8417 ]
            satyap Satya made changes -
            Issue Type Bug [ 1 ] Support Activity [ 10301 ]
            Support Task Type Data Correction [ 11203 ]
            Workflow WT_Defects [ 47938 ] WT_Support [ 47988 ]
            Hide
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            satyap Satya added a comment -

            Hi Damion,

            This issue has been resolved. Please find details in WT-10291.

            Regards,
            Satya Prakash

            Cc: Vinayak Kulkarni Mandar Kulkarni Vijay Siddha Jyoti Mayne

            Show
            satyap Satya added a comment - Hi Damion, This issue has been resolved. Please find details in WT-10291 . Regards, Satya Prakash Cc: Vinayak Kulkarni Mandar Kulkarni Vijay Siddha Jyoti Mayne
            satyap Satya made changes -
            Assignee Vinayak Kulkarni [ vinayak.kulkarni ] Damion Velasquez [ damion.velasquez ]
            Resolution Done [ 10000 ]
            Status Open [ 1 ] Resolved [ 5 ]
            Permalink
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) logged work - 27/Jul/17 03:18 PM
            • Time Spent:
              5h
               
              <No comment>
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Module Parent values: BenAdmin(10100)Level 1 values: Export(10110) Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107)
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Remaining Estimate 8h [ 28800 ]
            Original Estimate 8h [ 28800 ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Remaining Estimate 8h [ 28800 ] 3h [ 10800 ]
            Time Spent 5h [ 18000 ]
            Worklog Id 68537 [ 68537 ]
            Damion.Velasquez Damion M Velasquez made changes -
            Status Resolved [ 5 ] Closed [ 6 ]
            Transition Time In Source Status Execution Times
            Satya made transition -
            Open Resolved
            		19h 10m 1
            Damion M Velasquez made transition -
            Resolved Closed
            		67d 6h 51m 1

              People

              Assignee:
              Damion.Velasquez Damion M Velasquez
              Reporter:
              Damion.Velasquez Damion M Velasquez
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 8h
                  8h
                  Remaining:
                  Time Spent - 5h Remaining Estimate - 3h
                  3h
                  Logged:
                  Time Spent - 5h Remaining Estimate - 3h
                  5h