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Type:
Bug
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Status:
Closed
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Priority:
High
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Resolution:
Unresolved
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Affects Version/s:
None
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Fix Version/s:
None
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-
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Module:
BenAdmin
- Enrollment
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Company:
All Clients/Multiple Clients
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Item State:
Production Complete
- Closed
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Reported by Customer:
BCC
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Sprint:
WT Sprint 34-Bugs
We are trying to save the default plan for medical. We have followed the steps below but it will not save the employee only tier
1. Within the Default Plan Mapping section - I select MEDICAL from the Benefit Type drop down menu
2. I show all entries and click on the check box next to the ‘Traditional PPO Blue – Medical – DHS plan
3. I use the Health Tier drop down menu for the Traditional PPO Blue plan to select ‘Employee’
4. I hit save at the bottom of the page
Doing the above steps does not save the ‘Employee’ selection in the Health Tier drop down menu if I leave the page then return to it. The Health Tier level it saves to is Child Only.
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Hi Debbie Kulling,
This issue is on UI. On back end, for 'Traditional PPO Blue Plan' plan EE health tier is saved.
Cc: Satya, Gaurav Sodani