WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-10767

Global Level Standard Report - Need to change Existing Report

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: High
    • Resolution: Cancelled
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Delete Request
    • Environment:
      Production
    • Reported by:
      Harbinger
    • Company:
      All Clients/Multiple Clients
    • Module:
      BenAdmin - Report
    • Issue Importance:
      Must Have
    • Severity:
      Medium

      Description

      Existing Global Level Standard Report throws server error on running report because customization of that report are incomplete ( means report are not selected at company level )

      CC - Sachin Hingole

        Attachments

          Issue Links

          relates to

          Enhancement - An improvement or enhancement to an existing feature or task. WT-129 Ability to run an enrollment report across all companies

          • Medium - Has the potential to affect progress.
          • Production Complete

            Activity

            Ascending order - Click to sort in descending order
            meghana.joshi Meghana Joshi (Inactive) created issue -
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Field Original Value New Value
            Link This issue relates to WT-129 [ WT-129 ]
            satyap Satya made changes -
            Environment Stage [ 10004 ]
            Issue Type Task [ 3 ] Analysis [ 10711 ]
            Status New Request [ 10029 ] New [ 10508 ]
            Workflow WT_Features [ 49947 ] WorkTerra_Analysis_ver 1.0 [ 52477 ]
            Permalink
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) logged work - 21/Sep/17 12:37 PM
            • Time Spent:
              0.5h
               

              Check existing reports on production and Internal discussion

            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
            Remaining Estimate 0h [ 0 ]
            Time Spent 0.5h [ 1800 ]
            Worklog Id 80301 [ 80301 ]
            Permalink
            prasanna Prasanna Karlekar (Inactive) logged work - 22/Sep/17 11:30 PM
            • Time Spent:
              0.5h
               

              Discussion
              Back end data go through

            Permalink
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) logged work - 23/Sep/17 06:00 AM
            • Time Spent:
              1h
               

              Internal discussion and Analysis

            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
            Time Spent 0.5h [ 1800 ] 1.5h [ 5400 ]
            Worklog Id 80937 [ 80937 ]
            prasanna Prasanna Karlekar (Inactive) made changes -
            Time Spent 1.5h [ 5400 ] 2h [ 7200 ]
            Worklog Id 81435 [ 81435 ]
            Hide
            Permalink
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment -

            Hi Satya,

            On production there are some existing reports appearing at global level which are created before our functionality (i.e. in the year 2013) and due to this it having improper configuration. After edit those reports it does not show anything because companies selected in that reports are not longer available (i.e. Currently it is an Inactive).

            If user tries to run those reports without edit then it throws server error on running report because customization of that report are incomplete. we were thinking to delete these reports.

            Please let us know, should we delete those reports?

            CC: Prasanna Karlekar

            Show
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment - Hi Satya , On production there are some existing reports appearing at global level which are created before our functionality (i.e. in the year 2013) and due to this it having improper configuration. After edit those reports it does not show anything because companies selected in that reports are not longer available (i.e. Currently it is an Inactive). If user tries to run those reports without edit then it throws server error on running report because customization of that report are incomplete. we were thinking to delete these reports. Please let us know, should we delete those reports? CC: Prasanna Karlekar
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
            Company All Clients/Multiple Clients [ 18434 ]
            Environment Production [ 18442 ]
            Issue Type Analysis [ 10711 ] Support Activity [ 10301 ]
            Status New [ 10508 ] Open [ 1 ]
            Support Task Type Delete Request [ 14904 ]
            Workflow WorkTerra_Analysis_ver 1.0 [ 52477 ] WT_Support [ 62409 ]
            Hide
            Permalink
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment -

            Hello Satya,

            Can we delete this reports?

            CC: Prasanna Karlekar Amruta Lohiya Gaurav Sodani

            Show
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment - Hello Satya , Can we delete this reports? CC: Prasanna Karlekar Amruta Lohiya Gaurav Sodani
            satyap Satya made changes -
            Assignee Parmeshwar Jumbad [ parmeshwar.jumbade ] Satya [ ID10004 ]
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            Permalink
            satyap Satya added a comment -

            Hi Parmeshwar,

            As discussed, please verify if global level report has been created by Harbinger team. We can go ahead and delete these. In case created by client, we will need to intimate them as well.

            Regards,
            Satya Prakash

            Cc: Amruta Lohiya Prasanna Karlekar

            Show
            satyap Satya added a comment - Hi Parmeshwar, As discussed, please verify if global level report has been created by Harbinger team. We can go ahead and delete these. In case created by client, we will need to intimate them as well. Regards, Satya Prakash Cc: Amruta Lohiya Prasanna Karlekar
            satyap Satya made changes -
            Assignee Satya [ ID10004 ] Parmeshwar Jumbad [ parmeshwar.jumbade ]
            Hide
            Permalink
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment -

            Hello Satya,

            All global level reports are created with the Yamilka Coca user login.

            Hi Yamilka Coca,

            We found that all global level reports created in the year 2013 which are present in system with incomplete customization and it throws exceptions when we run those reports. Below reports are present into system with improper configurations.

            • System Utilization 2008
            • System Utilization 2011
            • COBRA Audit
            • Almac HSPL Std

            Can you please take a look on those reports and complete customization if these require. If those reports no-more required then let us know so that we can delete those reports from system.

            CC: Prasanna Karlekar Amruta Lohiya Gaurav Sodani Jennifer Reed

            Show
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment - Hello Satya , All global level reports are created with the Yamilka Coca user login. Hi Yamilka Coca , We found that all global level reports created in the year 2013 which are present in system with incomplete customization and it throws exceptions when we run those reports. Below reports are present into system with improper configurations. System Utilization 2008 System Utilization 2011 COBRA Audit Almac HSPL Std Can you please take a look on those reports and complete customization if these require. If those reports no-more required then let us know so that we can delete those reports from system. CC: Prasanna Karlekar Amruta Lohiya Gaurav Sodani Jennifer Reed
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
            Assignee Parmeshwar Jumbad [ parmeshwar.jumbade ] Yamilka Coca [ yamilka.coca ]
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
            Status In Progress [ 3 ] Waiting for Customer Input [ 10500 ]
            abhay.patil Abhay Patil (Inactive) made changes -
            Status Waiting for Customer Input [ 10500 ] Open [ 1 ]
            Hide
            Permalink
            abhay.patil Abhay Patil (Inactive) added a comment -

            Please open a new ticket in case this is an issue.

            Show
            abhay.patil Abhay Patil (Inactive) added a comment - Please open a new ticket in case this is an issue.
            abhay.patil Abhay Patil (Inactive) made changes -
            Resolution Cancelled [ 10300 ]
            Status Open [ 1 ] Resolved [ 5 ]
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
            Link This issue relates to DEV-1306 [ DEV-1306 ]
            Transition Time In Source Status Execution Times
            Satya made transition -
            New Request NEW
            		28d 1h 24m 1
            Parmeshwar Jumbad (Inactive) made transition -
            NEW Open
            		127d 2h 20m 1
            Satya made transition -
            Open In Progress
            		48m 35s 1
            Parmeshwar Jumbad (Inactive) made transition -
            In Progress Waiting for Customer Input
            		1h 15m 1
            Abhay Patil (Inactive) made transition -
            Waiting for Customer Input Open
            		7d 18h 38m 1
            Abhay Patil (Inactive) made transition -
            Open Resolved
            		45s 1

              People

              Assignee:
              Yamilka.Coca Yamilka Coca (Inactive)
              Reporter:
              meghana.joshi Meghana Joshi (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

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