WORKTERRAProject Type: software

WORKTERRA

Uploaded image for project: 'WORKTERRA'
  1. WORKTERRA
  2. WT-10978

Stage->Berryessa Union School District->Paper enrollment->Getting server error

    Details

    • Type: Bug
    • Status: Open
    • Priority: High
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Environment:
      Stage
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Partner
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Harbinger
    • Company:
      Berryessa Union School District
    • Item State:
      Development - On Hold
    • Issue Importance:
      Q2
    • Browser:
      Google Chrome

      Description

      environment: Stage
      Login: Partner
      Company: Berryessa Union School District
      browser:Chrome
      Page: Paper enrollment

      Steps:
      1.Home->Company Home->Benadmin >report>Paper enrollment
      2.Enter all mandatory field
      3.Click on generate PDF

      Actual result: Getting server error
      Expected Result: Report should be generated properly.
      Refer attached screen shot and error log

        Attachments

          Issue Links

          relates to

          Support Activity - Support Activity WT-12124 City of Walnut Creek - Prod to Stage

          • High - Serious problem that could block progress.
          • Resolved

          Support Activity - Support Activity WT-12987 Company Move: City of Lynnwood, Kittitas County, Trios Health

          • Critical - This problem will block progress.
          • Resolved

            Activity

            Ascending order - Click to sort in descending order
            Hide
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            CC: Rakesh Roy Hrishikesh Deshpande Prasad Pise Sachin Hingole

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - CC: Rakesh Roy Hrishikesh Deshpande Prasad Pise Sachin Hingole
            Hide
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            Hi Prasanna Karlekar

            Same issue occured on "2017 Primehealthcare" company.

            PFA,
            2017 Primehealthcare_error log.txt

            Thanks,
            Sanjana Jadhav.

            CC: Rakesh Roy Hrishikesh Deshpande Prasad Pise Sachin Hingole

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Hi Prasanna Karlekar Same issue occured on "2017 Primehealthcare" company. PFA, 2017 Primehealthcare_error log.txt Thanks, Sanjana Jadhav. CC: Rakesh Roy Hrishikesh Deshpande Prasad Pise Sachin Hingole
            Hide
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            Same issue occured on "Clarke" company on stage.
            Please refer attached screen shot and error log,
            paper enrollment_app error log.txt paper enrollment_web error log.txt

            CC: Rakesh Roy Hrishikesh Deshpande Prasad Pise Sachin Hingole

            Thanks,
            Sanjana Jadhav

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Same issue occured on "Clarke" company on stage. Please refer attached screen shot and error log, paper enrollment_app error log.txt paper enrollment_web error log.txt CC: Rakesh Roy Hrishikesh Deshpande Prasad Pise Sachin Hingole Thanks, Sanjana Jadhav
            Hide
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            Same issue occured on "STR" company on stage.
            Please refer attached screen shot .

            CC: Rakesh Roy Hrishikesh Deshpande Prasad Pise Sachin Hingole

            Thanks,
            Sanjana Jadhav

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Same issue occured on "STR" company on stage. Please refer attached screen shot . CC: Rakesh Roy Hrishikesh Deshpande Prasad Pise Sachin Hingole Thanks, Sanjana Jadhav
            Hide
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            Same issue occured on "Merced County Courts" company on stage.
            Please refer attached screen shot .

            CC: Rakesh Roy Prasad Pise Hrishikesh Deshpande Sachin Hingole

            Thanks,
            Sanjana Jadhav.

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Same issue occured on "Merced County Courts" company on stage. Please refer attached screen shot . CC: Rakesh Roy Prasad Pise Hrishikesh Deshpande Sachin Hingole Thanks, Sanjana Jadhav.
            Hide
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            Same issue occured on "Karma" company on stage.
            PFA,

            CC: Rakesh Roy Prasad Pise Hrishikesh Deshpande Sachin Hingole

            Thanks,
            Sanjana Jadhav.

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Same issue occured on "Karma" company on stage. PFA, CC: Rakesh Roy Prasad Pise Hrishikesh Deshpande Sachin Hingole Thanks, Sanjana Jadhav.
            Hide
            Permalink
            gaurav.sodani Gaurav Sodani (Inactive) added a comment -

            Hi Rakesh Roy
            Marking this ticket on hold for now and making the priority as low as well
            Paper enrollment is not used by any companies and hence we do not think this should be a blocker for any company

            Regards
            Gaurav

            Hrishikesh DeshpandePrasanna Karlekar[~parmeshwar.jumbade]SatyaSachin Hingole

            Show
            gaurav.sodani Gaurav Sodani (Inactive) added a comment - Hi Rakesh Roy Marking this ticket on hold for now and making the priority as low as well Paper enrollment is not used by any companies and hence we do not think this should be a blocker for any company Regards Gaurav Hrishikesh Deshpande Prasanna Karlekar [~parmeshwar.jumbade] Satya Sachin Hingole
            Hide
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - - edited

            Same issue occurred on "Kittitas County" company on Production.
            PFA,

            error log.txt

            Thanks,
            Sanjana Jadhav.

            CC: Prasad Pise Sachin Hingole Rakesh Roy

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - - edited Same issue occurred on "Kittitas County" company on Production . PFA, error log.txt Thanks, Sanjana Jadhav. CC: Prasad Pise Sachin Hingole Rakesh Roy

              People

              Assignee:
              gaurav.sodani Gaurav Sodani (Inactive)
              Reporter:
              sanjana.jadhav Sanjana Jadhav (Inactive)
              QA:
              Sanjana Jadhav (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Dates

                Created:
                Updated:

                  Time Tracking

                  Estimated:
                  Original Estimate - 0h
                  0h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 0.7h
                  0.7h