TID- PIN not viewed on Conf Statement

Hello,

Per the client:

Issue:
The group has selected to use PIN Credentials. As you know, you have to enter the PIN at the beginning of the enrollment and again at the end of the enrollment on the Confirmation Statement Page. For TID, the PIN shows up correctly at the beginning of the enrollment, but is not viewable on the Confirmation Statement Page (see attached screen shot). The finish button appears, but nothing happens when you click on it.

We have built out the renewal information in LIVE and had to close the OE window since the group is live in the system. Our test person was Carlos Agueda.

Thank you,

Kira Hamilton
Debbie Kulling