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  1. WORKTERRA
  2. WT-11437

Town of Cary- Rate issue (PROD)

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - EDS
    • Reported by:
      Support
    • Company:
      Town of Cary
    • Item State:
      Production Complete - Closed
    • Sprint:
      WT Sprint 38 - Bugs, WT Sprint 40 - Bugs

      Description

      Per the CS :
      Hello,
      The EE cost isn't showing up on the Confirmation Statement for the "Retiree Health Plan." There should be a premium cost of $718.14. I checked the rates on the Y drive and it reflects the same EE cost. The cost is showing in WT in the "2017 Retiree Health 0" rate. I waived and saved the plan and it didn't update. Please advise...
      Thanks!
      CT:
      We have pulled a report to show an example. See below.

      For Bobby Hunter, His rates are not coming down on the conformation statement.

      The pull down on the Demographic page does not have a (select button)

      For Dawn Cronin, She also has the zero selected but her conformation shows an amount.

      Can you please let us know what is going on were some of the EE's are getting rates and some are not?

      Thank you,
      Yashau
      Please ref: CT-2699

        Attachments

        1. ConfirmationPageBobbyeHunter.png
          8 kB
          Vinanti Yadav
        2. image-2017-10-04-10-34-30-679.png
          46 kB
          Yashau MacShate
        3. image-2017-10-04-10-35-16-931.png
          15 kB
          Yashau MacShate
        4. image-2017-10-04-10-35-43-453.png
          6 kB
          Yashau MacShate
        5. image-2017-10-04-10-36-15-540.png
          27 kB
          Yashau MacShate

          Issue Links

            Activity

            Hide
            vinanti.yadav Vinanti Yadav (Inactive) added a comment -

            Hi Swapnil Pandhare,

            Please refer below findings:

            Employee : Bobby Hunter.
            Plan Name : Retiree Health Plan.

            On Demographic Page : if we set Retiree Subsidy to 0. In Database value is getting save as 'NULL'.
            Because of this Employee is not satisfy the Eligibility of sub rate.
            But for other values of Retiree Subsidy are saved properly in DB.

            Rate Details :

            Rate 2017 Retiree Health 0
            Sub rate 2016 Retiree Health 0
            Sub rate additional Criteria Employee.Retiree Subsidy equal to 0

            To solve this issue, Retiree Subsidy is must be save as 0 in database then employee will get Rate: '2017 Retiree Health 0' . accordingly cost gets display on Confirmation page.

            Let me know if you need more details on this.

            Thanks & Regards,
            Vinanti

            CC : Jyoti Mayne, Amruta Lohiya, Jaideep Vinchurkar, Satya, Yashau MacShate

            Show
            vinanti.yadav Vinanti Yadav (Inactive) added a comment - Hi Swapnil Pandhare , Please refer below findings: Employee : Bobby Hunter. Plan Name : Retiree Health Plan. On Demographic Page : if we set Retiree Subsidy to 0. In Database value is getting save as 'NULL'. Because of this Employee is not satisfy the Eligibility of sub rate. But for other values of Retiree Subsidy are saved properly in DB. Rate Details : Rate 2017 Retiree Health 0 Sub rate 2016 Retiree Health 0 Sub rate additional Criteria Employee.Retiree Subsidy equal to 0 To solve this issue, Retiree Subsidy is must be save as 0 in database then employee will get Rate: '2017 Retiree Health 0' . accordingly cost gets display on Confirmation page. Let me know if you need more details on this. Thanks & Regards, Vinanti CC : Jyoti Mayne , Amruta Lohiya , Jaideep Vinchurkar , Satya , Yashau MacShate
            Hide
            jyotibala Jyotibala Pardeshi (Inactive) added a comment -

            Hi Vinanti Yadav,

            We have executed the scripts on the Main(Town of Cary) company as well as on the HSPL company.

            Please find the below 3C's,

            Concern : Town of Cary- Rate issue (PROD)

            Cause : Condition was not handled in the code

            Correction : Handled the condition in the code

            Impacted Areas: System forms

            Affected files: dbo.CheckIfAdditionalListBoxOptionsContainsZero.sql
            dbo.OES_SP_UpdateEmployeeAttribute.StoredProcedure.sql

            Please check at your end and update the JIRA accordingly.

            Thanks and Regards,
            Jyotibala P.

            CC: Satya, Swapnil Pandhare, Sheetal Bodhale, Amruta Lohiya

            Show
            jyotibala Jyotibala Pardeshi (Inactive) added a comment - Hi Vinanti Yadav , We have executed the scripts on the Main(Town of Cary) company as well as on the HSPL company. Please find the below 3C's, Concern : Town of Cary- Rate issue (PROD) Cause : Condition was not handled in the code Correction : Handled the condition in the code Impacted Areas: System forms Affected files: dbo.CheckIfAdditionalListBoxOptionsContainsZero.sql dbo.OES_SP_UpdateEmployeeAttribute.StoredProcedure.sql Please check at your end and update the JIRA accordingly. Thanks and Regards, Jyotibala P. CC: Satya , Swapnil Pandhare , Sheetal Bodhale , Amruta Lohiya
            Hide
            vinanti.yadav Vinanti Yadav (Inactive) added a comment -

            Hi Yashau MacShate,

            We have corrected mentioned employee : Bobbye Hunter.
            Now Employee gets correct rate.

            also scan all employee to check same issue for them but we did not found any employee.
            Please check at your end.

            Thanks,
            Vinanti

            CC : Jyoti Mayne, Amruta Lohiya, Jyotibala Pardeshi, Jaideep Vinchurkar, Swapnil Pandhare, Satya

            Show
            vinanti.yadav Vinanti Yadav (Inactive) added a comment - Hi Yashau MacShate , We have corrected mentioned employee : Bobbye Hunter. Now Employee gets correct rate. also scan all employee to check same issue for them but we did not found any employee. Please check at your end. Thanks, Vinanti CC : Jyoti Mayne , Amruta Lohiya , Jyotibala Pardeshi , Jaideep Vinchurkar , Swapnil Pandhare , Satya
            Hide
            jjsassy99 Jennifer Johnson (Inactive) added a comment -

            Dev - will we need to make any changes to the form or should this be fixed going forward?

            Jenni

            Show
            jjsassy99 Jennifer Johnson (Inactive) added a comment - Dev - will we need to make any changes to the form or should this be fixed going forward? Jenni
            Hide
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

            Hi Jennifer Johnson,

            No need to make any changes to the form. We already corrected reported employee and fixed the issue.

            We will move this fix on Stage on 10/09 and on Production on 10/11.

            Thanks,
            Hrishikesh.

            Show
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - Hi Jennifer Johnson , No need to make any changes to the form. We already corrected reported employee and fixed the issue. We will move this fix on Stage on 10/09 and on Production on 10/11. Thanks, Hrishikesh.
            Hide
            priya.dhamande Priya Dhamande (Inactive) added a comment -

            Environment: LB
            Company: For QA Asml for Hspl
            Login: Partner and Employee

            The issue is checked for:
            1. Adding Zero in drop down
            2. If added through backend, the value stored is not NULL (verified through backend)

            For effect of 0 on Rate and cost will verify on Stage, as LB we don't have company. As this customization cannot be performed as this component is not available.

            Screen capture for the same is attached with jira. As mentioned scenario worked as expected, moving jira on Stage.

            Hrishikesh Deshpande Jyotibala PardeshiRakesh Roy

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: LB Company: For QA Asml for Hspl Login: Partner and Employee The issue is checked for: 1. Adding Zero in drop down 2. If added through backend, the value stored is not NULL (verified through backend) For effect of 0 on Rate and cost will verify on Stage, as LB we don't have company. As this customization cannot be performed as this component is not available. Screen capture for the same is attached with jira. As mentioned scenario worked as expected, moving jira on Stage. Hrishikesh Deshpande Jyotibala Pardeshi Rakesh Roy
            Hide
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

            Hi Jennifer Johnson,

            We will move this JIRA on Stage tomorrow 10/10 on Stage.

            Thanks,
            Hrishikesh.

            Show
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - Hi Jennifer Johnson , We will move this JIRA on Stage tomorrow 10/10 on Stage. Thanks, Hrishikesh.
            Hide
            priya.dhamande Priya Dhamande (Inactive) added a comment -

            Environment: Stage
            Company: Town of Cary for Hspl
            Login: partner

            Unable to get the correct Employee cost for below scenario.

            • Add Employee > Default Retiree Subsidy value is always set to 0 > Enroll Retiree health Plan > Cost = 0
            • Demographic page > change Retiree Subsidy > 55(or any value in drop down) > Save
            • Enroll Now Page > Cost is displayed as expected.

            Means for the default value zero cost is not changing, later after demographics change it is displayed as expected.

            So, re-opening the jira on Stage.

            As mentioned, this scenario was not tested on LB, because in newer component 0 value couldn't be saved.

            Hrishikesh Deshpande

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: Stage Company: Town of Cary for Hspl Login: partner Unable to get the correct Employee cost for below scenario. Add Employee > Default Retiree Subsidy value is always set to 0 > Enroll Retiree health Plan > Cost = 0 Demographic page > change Retiree Subsidy > 55(or any value in drop down) > Save Enroll Now Page > Cost is displayed as expected. Means for the default value zero cost is not changing, later after demographics change it is displayed as expected. So, re-opening the jira on Stage. As mentioned, this scenario was not tested on LB, because in newer component 0 value couldn't be saved. Hrishikesh Deshpande
            Hide
            jyotibala Jyotibala Pardeshi (Inactive) added a comment -

            Hi Priya Dhamande,

            Please find below comments,

            • Add Employee > Default Retiree Subsidy value is always set to 0 > Enroll Retiree health Plan > Cost = 0 (System behavior)
            • If we set default value as 0 in form builder > page field configuration, then > Add Employee > Default Retiree Subsidy value is always set to 0 > Enroll Retiree health Plan > Cost = Rate value

            If you set a default value as 0 then employee will get rates, but if you didn't set any default value, then it won't calculate the rate, this is System Behavior (as default constraint is not set)

            Kindly check with default value condition once and update JIRA accordingly.

            Thanks and Regards,
            Jyotibala P.

            CC: Satya, Swapnil Pandhare, Sheetal Bodhale

            Show
            jyotibala Jyotibala Pardeshi (Inactive) added a comment - Hi Priya Dhamande , Please find below comments, Add Employee > Default Retiree Subsidy value is always set to 0 > Enroll Retiree health Plan > Cost = 0 (System behavior) If we set default value as 0 in form builder > page field configuration, then > Add Employee > Default Retiree Subsidy value is always set to 0 > Enroll Retiree health Plan > Cost = Rate value If you set a default value as 0 then employee will get rates, but if you didn't set any default value, then it won't calculate the rate, this is System Behavior (as default constraint is not set) Kindly check with default value condition once and update JIRA accordingly. Thanks and Regards, Jyotibala P. CC: Satya , Swapnil Pandhare , Sheetal Bodhale
            Hide
            jyotibala Jyotibala Pardeshi (Inactive) added a comment -

            By mistaken changed status

            Show
            jyotibala Jyotibala Pardeshi (Inactive) added a comment - By mistaken changed status
            Hide
            priya.dhamande Priya Dhamande (Inactive) added a comment -

            Environment: Stage
            Company: Town of Cary for Hspl
            Login: Partner

            Now, 0 value is not saving as null in DB and hence cost is displayed as expected.

            But as mentioned in above comment, the issue of default value as 0 didn't display correct cost still exists. This issue is also existing on other companies and client has reported the same.

            As null issue is resolved so moving jira on production and separate jira is created for the issue with ID: WT-11872.

            Jyotibala Pardeshi Hrishikesh Deshpande Rashmita Dudhe Rakesh Roy

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: Stage Company: Town of Cary for Hspl Login: Partner Now, 0 value is not saving as null in DB and hence cost is displayed as expected. But as mentioned in above comment, the issue of default value as 0 didn't display correct cost still exists. This issue is also existing on other companies and client has reported the same. As null issue is resolved so moving jira on production and separate jira is created for the issue with ID: WT-11872 . Jyotibala Pardeshi Hrishikesh Deshpande Rashmita Dudhe Rakesh Roy
            Hide
            rakeshr Rakesh Roy (Inactive) added a comment -

            Yashau MacShate This is deployed on production, please verify and confirm.

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Yashau MacShate This is deployed on production, please verify and confirm.

              People

              Assignee:
              Yashau.Macshate Yashau MacShate (Inactive)
              Reporter:
              Yashau.Macshate Yashau MacShate (Inactive)
              Developer:
              Jyotibala Pardeshi (Inactive)
              QA:
              Priya Dhamande (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              7 Start watching this issue

                Dates

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