Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Cannot Reproduce
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
    • Environment:
      Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Admin, Partner
    • Module:
      BenAdmin - EDS
    • Reported by:
      Support
    • Company:
      Clarke
    • Browser:
      Mozilla Firefox

      Description

      Dear User,

      Following Are Error Logged While manually Importing Data.

      Company: Clarke

      Template: EmployeeSickLeaveUpdate

      ErrorMessage: 1. Import Failure.

      I will email the file to you.

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            Hide
            prasadp Prasad Pise (Inactive) added a comment -

            HI Jayshree Nagpure

            Could you please do analysis and reproduce the issue for import?

            CC Hrishikesh DeshpandeSachin HingoleRakesh Roy

            Show
            prasadp Prasad Pise (Inactive) added a comment - HI Jayshree Nagpure Could you please do analysis and reproduce the issue for import? CC Hrishikesh Deshpande Sachin Hingole Rakesh Roy
            Hide
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - - edited

            Hi Prasad Pise,

            Verified below scenarios on Clarke for hspl production but its not reproduced at our end through import.

            1) Imported additional form data through import. - import done successfully
            2) Updated additional form data through import- import done successfully
            3) Traverse the OE and new-hire mode
            4) Tried to save and continue additional form multiple time, no duplicate entries found on UI.
            5) Added entries of Health Care for two Married Employees, Sick Leave Balance, State Health Website, Tobacco Usage through import at same time and updated.
            6) In workflow saved all the forms by updating through UI, no duplicate entries found.
            7) For adding additional data and updating through import, import done successfully.
            8) Verified for single and multiple employees.

            Thanks,
            Jayshree

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - - edited Hi Prasad Pise , Verified below scenarios on Clarke for hspl production but its not reproduced at our end through import. 1) Imported additional form data through import. - import done successfully 2) Updated additional form data through import- import done successfully 3) Traverse the OE and new-hire mode 4) Tried to save and continue additional form multiple time, no duplicate entries found on UI. 5) Added entries of Health Care for two Married Employees, Sick Leave Balance, State Health Website, Tobacco Usage through import at same time and updated. 6) In workflow saved all the forms by updating through UI, no duplicate entries found. 7) For adding additional data and updating through import, import done successfully. 8) Verified for single and multiple employees. Thanks, Jayshree
            Hide
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

            Hi Venkatesh Pujari,

            Please try to repro this issue on EDS. Jayshree tried this on Import but it is not getting reproduced.

            Thanks,
            Hrishikesh.

            Show
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - Hi Venkatesh Pujari , Please try to repro this issue on EDS. Jayshree tried this on Import but it is not getting reproduced. Thanks, Hrishikesh.
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi Hrishikesh Deshpande,

            Verified to reproduce the duplicate entries issue on Production on Hspl copy but could not do so. I tried this through the New Hire Mode,OE Mode and also through QE mode. Also tried it through approval but could not reproduce it.

            Thanks,
            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Hrishikesh Deshpande , Verified to reproduce the duplicate entries issue on Production on Hspl copy but could not do so. I tried this through the New Hire Mode,OE Mode and also through QE mode. Also tried it through approval but could not reproduce it. Thanks, Venkatesh
            Hide
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

            Hi @Debbie,

            Issue of Import failed was due to duplicate entris in Employee Form.
            It was corrected and import worked fine but this issue not getting reproduced at our end.

            We will keep track of such issues in case it occurs again.

            Thanks,
            Hrishikesh.

            Show
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - Hi @Debbie, Issue of Import failed was due to duplicate entris in Employee Form. It was corrected and import worked fine but this issue not getting reproduced at our end. We will keep track of such issues in case it occurs again. Thanks, Hrishikesh.

              People

              Assignee:
              dkulling Debbie Kulling
              Reporter:
              nwalker Nathaniel Cornejo-Walker (Inactive)
              Account Executive:
              Debbie Kulling
              EDI Analyst 1:
              Chris Ellenberger
              Developer:
              Suraj Sokasane (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              10 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 7h Original Estimate - 7h
                  7h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 42h 19m
                  42h 19m