Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Cannot Reproduce
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
    • Environment:
      Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Admin, Partner
    • Module:
      BenAdmin - EDS
    • Reported by:
      Support
    • Company:
      Clarke
    • Browser:
      Mozilla Firefox

      Description

      Dear User,

      Following Are Error Logged While manually Importing Data.

      Company: Clarke

      Template: EmployeeSickLeaveUpdate

      ErrorMessage: 1. Import Failure.

      I will email the file to you.

        Attachments

          Issue Links

            Activity

            Hide
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

            ErrorID : 0
            ErrorSource : ControllerAppTier.SaveAndGetData->WORKTERRAControllerAppTier.SaveAndGetData->ExecuteImportDTS.ImportData_Isolated->WTIsolatedRoutines.Main->ExecuteImportDTS.ImportData->ImportValidation.ImportData->ImportValidation.ProcessImportDataFile->ImportValidation.GetDataForInsertCheck
            ErrorMessage: Item has already been added. Key in dictionary: '256115946 110 ' Key being added: '256115946 110 '
            StackTrace: at WORKTERRA.Shared.WORKTERRAControllerAppTier.SaveAndGetData(WORKTERRAControllerWebTierEntity objWORKTERRAControllerWebTierEntity)
            at WORKTERRA.ControllerAppTier.SaveAndGetData(Int32 intProjectsId, String strInput)
            TargetSite: System.String SaveAndGetData(WORKTERRA.Shared.WORKTERRAControllerWebTierEntity)

            Show
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - ErrorID : 0 ErrorSource : ControllerAppTier.SaveAndGetData->WORKTERRAControllerAppTier.SaveAndGetData->ExecuteImportDTS.ImportData_Isolated->WTIsolatedRoutines.Main->ExecuteImportDTS.ImportData->ImportValidation.ImportData->ImportValidation.ProcessImportDataFile->ImportValidation.GetDataForInsertCheck ErrorMessage: Item has already been added. Key in dictionary: '256115946 110 ' Key being added: '256115946 110 ' StackTrace: at WORKTERRA.Shared.WORKTERRAControllerAppTier.SaveAndGetData(WORKTERRAControllerWebTierEntity objWORKTERRAControllerWebTierEntity) at WORKTERRA.ControllerAppTier.SaveAndGetData(Int32 intProjectsId, String strInput) TargetSite: System.String SaveAndGetData(WORKTERRA.Shared.WORKTERRAControllerWebTierEntity)
            Hide
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

            I have checked the template, it has worng date mapped please refer attached Effective date should be mapped to employee formdata effective date.

            Show
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - I have checked the template, it has worng date mapped please refer attached Effective date should be mapped to employee formdata effective date.
            Hide
            suraj.sokasane Suraj Sokasane (Inactive) added a comment -

            Hi Nathaniel Cornejo-Walker,

            There were duplicate Additional form entries in system. This was causing the failure of Import. We have corrected the data and Import will be successful now.
            We are looking into why those duplicate entries were inserted and will update you accordingly.
            Thanks!

            Show
            suraj.sokasane Suraj Sokasane (Inactive) added a comment - Hi Nathaniel Cornejo-Walker , There were duplicate Additional form entries in system. This was causing the failure of Import. We have corrected the data and Import will be successful now. We are looking into why those duplicate entries were inserted and will update you accordingly. Thanks!
            Hide
            suraj.sokasane Suraj Sokasane (Inactive) added a comment -

            Hi Swapnil Pandhare,

            There were duplicate entries in Employee_Formdata for 4 employees. When checked, we found those were inserted by employee login. We have corrected the data. The duplicate entries are present on HSPL copy or we have also taken a backup before correction.

            Can you please take this ahead.

            Show
            suraj.sokasane Suraj Sokasane (Inactive) added a comment - Hi Swapnil Pandhare , There were duplicate entries in Employee_Formdata for 4 employees. When checked, we found those were inserted by employee login. We have corrected the data. The duplicate entries are present on HSPL copy or we have also taken a backup before correction. Can you please take this ahead.
            Hide
            nwalker Nathaniel Cornejo-Walker (Inactive) added a comment -

            Suraj Sokasane Swapnil Pandhare please load file into production once issue is resolved.
            thanks
            cc Abhay Patil

            Show
            nwalker Nathaniel Cornejo-Walker (Inactive) added a comment - Suraj Sokasane Swapnil Pandhare please load file into production once issue is resolved. thanks cc Abhay Patil
            Hide
            dkulling Debbie Kulling added a comment -

            I need this done today. This client goes live on Monday

            Show
            dkulling Debbie Kulling added a comment - I need this done today. This client goes live on Monday
            Hide
            suraj.sokasane Suraj Sokasane (Inactive) added a comment -

            Hi Debbie Kulling,

            This is in progress. We are loading the file on Production.

            Show
            suraj.sokasane Suraj Sokasane (Inactive) added a comment - Hi Debbie Kulling , This is in progress. We are loading the file on Production.
            Hide
            suraj.sokasane Suraj Sokasane (Inactive) added a comment -

            Just to Confirm, we are loading the above attached file named : Clarkesickupdate fail.txt
            is is ok?
            Debbie Kulling, Nathaniel Cornejo-Walker

            Show
            suraj.sokasane Suraj Sokasane (Inactive) added a comment - Just to Confirm, we are loading the above attached file named : Clarkesickupdate fail.txt is is ok? Debbie Kulling , Nathaniel Cornejo-Walker
            Hide
            suraj.sokasane Suraj Sokasane (Inactive) added a comment -

            Hi Nathaniel Cornejo-Walker, Debbie Kulling,

            We have loaded the file on Clarke on Production. here's the bad file : Bad_Clarkesickupdate fail10_12_2017 07_19_08 AM.zip .

            Please let us know if you have any queries.

            Show
            suraj.sokasane Suraj Sokasane (Inactive) added a comment - Hi Nathaniel Cornejo-Walker , Debbie Kulling , We have loaded the file on Clarke on Production. here's the bad file : Bad_Clarkesickupdate fail10_12_2017 07_19_08 AM.zip . Please let us know if you have any queries.
            Hide
            Jennifer.Reed Jennifer Reed (Inactive) added a comment -

            Adding comments for clarification from Satya - a dev fix is still needed to prevent duplicate entries from entering the system.

            Show
            Jennifer.Reed Jennifer Reed (Inactive) added a comment - Adding comments for clarification from Satya - a dev fix is still needed to prevent duplicate entries from entering the system.
            Hide
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

            Adding 3c' for import issue

            Concern: Import is getting failed to execute.

            Cause: There were duplicate entries against employee form. Causing exception.

            Correction: We have removed the duplicate entries. Now import is working fine.

            PS: Duplicate entries found to be added by UI. EDS team is working on that.

            Show
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - Adding 3c' for import issue Concern: Import is getting failed to execute. Cause: There were duplicate entries against employee form. Causing exception. Correction: We have removed the duplicate entries. Now import is working fine. PS: Duplicate entries found to be added by UI. EDS team is working on that.
            Hide
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment -

            Hi Hrishikesh Deshpande,

            We have tried to reproduce the issue.But not able to reproduce the issue.
            Please refer below scenarios that We have tried,

            1)Tried with Both OE and New hire mode.Added new additional form.Verified through employee login.
            Data saved properly.No multiple entries found in history table against newly added forms.
            2)Verified with requires verification set on modes.
            3)Tried to click on multiple times on Save and Continue button but on first click only,button gets disabled.
            4)Tried to skip the additional form

            Please check this issue at your end.

            CC:Swapnil Pandhare

            Thanks,
            Sheetal Bodhale

            Show
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment - Hi Hrishikesh Deshpande , We have tried to reproduce the issue.But not able to reproduce the issue. Please refer below scenarios that We have tried, 1)Tried with Both OE and New hire mode.Added new additional form.Verified through employee login. Data saved properly.No multiple entries found in history table against newly added forms. 2)Verified with requires verification set on modes. 3)Tried to click on multiple times on Save and Continue button but on first click only,button gets disabled. 4)Tried to skip the additional form Please check this issue at your end. CC: Swapnil Pandhare Thanks, Sheetal Bodhale
            Hide
            prasadp Prasad Pise (Inactive) added a comment -

            HI Jayshree Nagpure

            Could you please do analysis and reproduce the issue for import?

            CC Hrishikesh DeshpandeSachin HingoleRakesh Roy

            Show
            prasadp Prasad Pise (Inactive) added a comment - HI Jayshree Nagpure Could you please do analysis and reproduce the issue for import? CC Hrishikesh Deshpande Sachin Hingole Rakesh Roy
            Hide
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - - edited

            Hi Prasad Pise,

            Verified below scenarios on Clarke for hspl production but its not reproduced at our end through import.

            1) Imported additional form data through import. - import done successfully
            2) Updated additional form data through import- import done successfully
            3) Traverse the OE and new-hire mode
            4) Tried to save and continue additional form multiple time, no duplicate entries found on UI.
            5) Added entries of Health Care for two Married Employees, Sick Leave Balance, State Health Website, Tobacco Usage through import at same time and updated.
            6) In workflow saved all the forms by updating through UI, no duplicate entries found.
            7) For adding additional data and updating through import, import done successfully.
            8) Verified for single and multiple employees.

            Thanks,
            Jayshree

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - - edited Hi Prasad Pise , Verified below scenarios on Clarke for hspl production but its not reproduced at our end through import. 1) Imported additional form data through import. - import done successfully 2) Updated additional form data through import- import done successfully 3) Traverse the OE and new-hire mode 4) Tried to save and continue additional form multiple time, no duplicate entries found on UI. 5) Added entries of Health Care for two Married Employees, Sick Leave Balance, State Health Website, Tobacco Usage through import at same time and updated. 6) In workflow saved all the forms by updating through UI, no duplicate entries found. 7) For adding additional data and updating through import, import done successfully. 8) Verified for single and multiple employees. Thanks, Jayshree
            Hide
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

            Hi Venkatesh Pujari,

            Please try to repro this issue on EDS. Jayshree tried this on Import but it is not getting reproduced.

            Thanks,
            Hrishikesh.

            Show
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - Hi Venkatesh Pujari , Please try to repro this issue on EDS. Jayshree tried this on Import but it is not getting reproduced. Thanks, Hrishikesh.
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi Hrishikesh Deshpande,

            Verified to reproduce the duplicate entries issue on Production on Hspl copy but could not do so. I tried this through the New Hire Mode,OE Mode and also through QE mode. Also tried it through approval but could not reproduce it.

            Thanks,
            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Hrishikesh Deshpande , Verified to reproduce the duplicate entries issue on Production on Hspl copy but could not do so. I tried this through the New Hire Mode,OE Mode and also through QE mode. Also tried it through approval but could not reproduce it. Thanks, Venkatesh
            Hide
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

            Hi @Debbie,

            Issue of Import failed was due to duplicate entris in Employee Form.
            It was corrected and import worked fine but this issue not getting reproduced at our end.

            We will keep track of such issues in case it occurs again.

            Thanks,
            Hrishikesh.

            Show
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - Hi @Debbie, Issue of Import failed was due to duplicate entris in Employee Form. It was corrected and import worked fine but this issue not getting reproduced at our end. We will keep track of such issues in case it occurs again. Thanks, Hrishikesh.

              People

              Assignee:
              dkulling Debbie Kulling
              Reporter:
              nwalker Nathaniel Cornejo-Walker (Inactive)
              Account Executive:
              Debbie Kulling
              EDI Analyst 1:
              Chris Ellenberger
              Developer:
              Suraj Sokasane (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              10 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 7h Original Estimate - 7h
                  7h
                  Remaining:
                  Remaining Estimate - 0h
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                  Logged:
                  Time Spent - 42h 19m
                  42h 19m