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Type:
Support Activity
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Status: Resolved
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Priority:
High
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Support Task Type:Data Correction
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Environment:Stage
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Reported by:Client
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Company:COB
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Module:Platform
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Severity:Simple
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Reported by Customer:BCC
We are trying to delete the test employees for COB on stage. When you delete them you get the error below. Please advise asap as they need to load data this morning
- is duplicated by
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WT-11319 Stage Marquette - SA Utility - Delete - Getting Server error
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- Closed
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- Time Spent:
- 0.5h
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- analysis on stage
- discussion with vinayak
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- Time Spent:
- 2h
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Looking for Delete employee using SA Utility
Issue Fixed and employees delete using backend
| Field | Original Value | New Value |
|---|---|---|
| Module | Parent values: BenAdmin(10100) | Parent values: Platform(10106) |
| Issue Type | Bug [ 1 ] | Support Activity [ 10301 ] |
| Support Task Type | Data Correction [ 11203 ] | |
| Workflow | WT_Defects [ 54479 ] | WT_Support [ 54486 ] |
| Assignee | Vijay Siddha [ vijays ] | Debbie Kulling [ dkulling ] |
| Status | Open [ 1 ] | Waiting for Customer Input [ 10500 ] |
Please delete all the employees from COB on stage. They are all test employees
| Status | Waiting for Customer Input [ 10500 ] | In Progress [ 3 ] |
| Resolution | Fixed [ 1 ] | |
| Status | In Progress [ 3 ] | Resolved [ 5 ] |
| Remaining Estimate | 5h [ 18000 ] | |
| Original Estimate | 5h [ 18000 ] |
| Remaining Estimate | 5h [ 18000 ] | 4.5h [ 16200 ] |
| Time Spent | 0.5h [ 1800 ] | |
| Worklog Id | 84191 [ 84191 ] |
| Remaining Estimate | 4.5h [ 16200 ] | 2.5h [ 9000 ] |
| Time Spent | 0.5h [ 1800 ] | 2.5h [ 9000 ] |
| Worklog Id | 84215 [ 84215 ] |
| Worklog Id | 84191 [ 84191 ] |
| Remaining Estimate | 2.5h [ 9000 ] | 0.5h [ 1800 ] |
| Time Spent | 2.5h [ 9000 ] | 4.5h [ 16200 ] |
| Worklog Id | 87880 [ 87880 ] |
| Environment_New | Stage [ 18443 ] |
| Transition | Time In Source Status | Execution Times |
|---|
|
1h 9m | 1 |
|
2h 8m | 1 |
|
12s | 1 |
Hi Debbie,
We have identified this issue and its already fixed under
WT-11319, However fix is not yet deployed into stage and production.For now as a workaround, please give us employees to delete, we will have them corrected and then you can delete those employees after our correction. Let us know if you have any questions on this. Thanks.