Uploaded image for project: 'WORKTERRA'
  1. WORKTERRA
  2. WT-11547

The Packard Companies - can't add employees into the site - server error

    XMLWordPrintable

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Environment:
      Stage
    • Bug Type:
      Functional
    • Bug Severity:
      Critical
    • Level:
      Partner
    • Module:
      BenAdmin - EDS
    • Reported by:
      Support
    • Company:
      The Packard Companies
    • Stage Company Name:
      The Packard Companies
    • Item State:
      Production Complete - Closed

      Description

      Hi, In Stage for the Packard Companies, every time we try to add in employees manually we are receiving an error message (please see screen shot attached). It looks like it is being saved in the table on the back end as I am seeing them in the SA utility, if I were to delete these employees, however, they are not appearing in the user interface.
      Could you please let us know why we are getting this error message and help us to resolve this issue so that we can add employees into this site?
      Thank you,
      Robyn
      Chitra Rao, Amannda Johnson, Ashley Marra

        Attachments

        1. packard 3.PNG
          packard 3.PNG
          10 kB
        2. packard 2.PNG
          packard 2.PNG
          49 kB
        3. packard 1.PNG
          packard 1.PNG
          181 kB

          Issue Links

            Activity

              People

              Assignee:
              Robyn.Adkison Robyn Adkison (Inactive)
              Reporter:
              Robyn.Adkison Robyn Adkison (Inactive)
              Developer:
              Jyotibala Pardeshi (Inactive)
              QA:
              Hrishikesh Deshpande (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 2h
                  2h
                  Remaining:
                  Time Spent - 1h Remaining Estimate - 1h
                  1h
                  Logged:
                  Time Spent - 1h Remaining Estimate - 1h
                  1h