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  1. WORKTERRA
  2. WT-11547

The Packard Companies - can't add employees into the site - server error

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Environment:
      Stage
    • Bug Type:
      Functional
    • Bug Severity:
      Critical
    • Level:
      Partner
    • Module:
      BenAdmin - EDS
    • Reported by:
      Support
    • Company:
      The Packard Companies
    • Stage Company Name:
      The Packard Companies
    • Item State:
      Production Complete - Closed

      Description

      Hi, In Stage for the Packard Companies, every time we try to add in employees manually we are receiving an error message (please see screen shot attached). It looks like it is being saved in the table on the back end as I am seeing them in the SA utility, if I were to delete these employees, however, they are not appearing in the user interface.
      Could you please let us know why we are getting this error message and help us to resolve this issue so that we can add employees into this site?
      Thank you,
      Robyn
      Chitra Rao, Amannda Johnson, Ashley Marra

        Attachments

        1. packard 1.PNG
          packard 1.PNG
          181 kB
        2. packard 2.PNG
          packard 2.PNG
          49 kB
        3. packard 3.PNG
          packard 3.PNG
          10 kB

          Issue Links

            Activity

            Robyn.Adkison Robyn Adkison (Inactive) created issue -
            Robyn.Adkison Robyn Adkison (Inactive) made changes -
            Field Original Value New Value
            Summary The Packard Companies The Packard Companies - can't add employees into the site - server error
            Robyn.Adkison Robyn Adkison (Inactive) made changes -
            Attachment packard 1.PNG [ 64032 ]
            Robyn.Adkison Robyn Adkison (Inactive) made changes -
            Attachment packard 2.PNG [ 64033 ]
            Robyn.Adkison Robyn Adkison (Inactive) made changes -
            Attachment packard 3.PNG [ 64034 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Assignee Vijay Siddha [ vijays ] Swapnil Pandhare [ swapnil.pandhare ]
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: EDS(10108)
            jyotibala Jyotibala Pardeshi (Inactive) made changes -
            Link This issue duplicates WT-11541 [ WT-11541 ]
            jyotibala Jyotibala Pardeshi (Inactive) made changes -
            Assignee Swapnil Pandhare [ swapnil.pandhare ] Hrishikesh Deshpande [ hrishikesh.deshpande ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
            Remaining Estimate 2h [ 7200 ]
            Original Estimate 2h [ 7200 ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Remaining Estimate 2h [ 7200 ] 1.5h [ 5400 ]
            Time Spent 0.5h [ 1800 ]
            Worklog Id 84494 [ 84494 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            QA Hrishikesh Deshpande [ hrishikesh.deshpande ]
            jyotibala Jyotibala Pardeshi (Inactive) made changes -
            Developer Jyotibala Pardeshi [ jyotibala ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224)
            satyap Satya made changes -
            Labels Employee_workflow
            satyap Satya made changes -
            Environment_New Stage [ 18443 ]
            jyotibala Jyotibala Pardeshi (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224) Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Remaining Estimate 1.5h [ 5400 ] 1h [ 3600 ]
            Time Spent 0.5h [ 1800 ] 1h [ 3600 ]
            Worklog Id 89437 [ 89437 ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Item State Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Assignee Hrishikesh Deshpande [ hrishikesh.deshpande ] Robyn Adkison [ robyn.adkison ]
            Resolution Fixed [ 1 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]

              People

              Assignee:
              Robyn.Adkison Robyn Adkison (Inactive)
              Reporter:
              Robyn.Adkison Robyn Adkison (Inactive)
              Developer:
              Jyotibala Pardeshi (Inactive)
              QA:
              Hrishikesh Deshpande (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 2h
                  2h
                  Remaining:
                  Time Spent - 1h Remaining Estimate - 1h
                  1h
                  Logged:
                  Time Spent - 1h Remaining Estimate - 1h
                  1h