WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-11602

COSB - Contigency Rule is not working correctly

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Stage
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Client
    • Company:
      COSB
    • Item State:
      Production Complete
    • Reported by Customer:
      BCC
    • Sprint:
      WT Sprint 39 - Bugs

      Description

      COSB dental is required if they enroll in medical. We have the Dental contingency rule set to "eligible if enrolled in the Medical benefit type" and the benefit type set to required.

      We can not set the contingency rule to required because there is more than on medical plan.

      The issue that we are having is that if an employee changes their medical plan the system terminates their dental. It does not give you a pop up or anything that warns the employee that the dental has been dropped.

      This group goes live on Monday and I need help with this asap

        Attachments

          Issue Links

          causes

          Bug - A problem which impairs or prevents the functions of the product. WT-11629 Server Error while filtering Enrollment Details in View History

          • Critical - This problem will block progress.
          • Closed
          is cloned by

          Bug - A problem which impairs or prevents the functions of the product. NF-5179 COSB - Contigency Rule is not working correctly

          • Critical - This problem will block progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            Permalink
            rohit.shete Rohit Shete (Inactive) logged work - 13/Oct/17 11:03 AM
            • Time Spent:
              6h
               
              • Anlysis
              • code debug
              • development
              • unit testing
              • discussion with amruta and vinayak
            dkulling Debbie Kulling created issue -
            Hide
            Permalink
            satyap Satya added a comment -

            Hi Rohit,

            Can you please check this on priority today during overlap?

            Regards,
            Satya Prakash

            Cc: Amruta Lohiya Vinayak Kulkarni Samir

            Show
            satyap Satya added a comment - Hi Rohit, Can you please check this on priority today during overlap? Regards, Satya Prakash Cc: Amruta Lohiya Vinayak Kulkarni Samir
            satyap Satya made changes -
            Field Original Value New Value
            Assignee Satya [ ID10004 ] Rohit Shete [ rohit.shete ]
            rohit.shete Rohit Shete (Inactive) made changes -
            Developer Rohit Shete [ rohit.shete ]
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204)
            rohit.shete Rohit Shete (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            Permalink
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) logged work - 13/Oct/17 02:59 PM
            • Time Spent:
              2h
               
              <No comment>
            rakeshr Rakesh Roy (Inactive) made changes -
            Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107)
            Hide
            Permalink
            amruta.lohiya Amruta Lohiya added a comment -

            Debbie Kulling

            There is an issue with benefit level contingency.

            Work around: As of now, I have added contingency at plan level and its working fine.

            For “Delta Care USA DHMO” and “Delta Dental SF PPO” I have selected following plans on plan level contingency

            Kaiser Low HMO
            Blue Shield PPO
            Blue Shield EPO Low
            Blue Shield EPO High
            Blue Shield HDHP
            Kaiser High HMO
            Blue Shield HDHP II

            We are looking into Issue.

            CC: Samir,Satya,Bharti Satpute

            Show
            amruta.lohiya Amruta Lohiya added a comment - Debbie Kulling There is an issue with benefit level contingency. Work around: As of now, I have added contingency at plan level and its working fine. For “Delta Care USA DHMO” and “Delta Dental SF PPO” I have selected following plans on plan level contingency Kaiser Low HMO Blue Shield PPO Blue Shield EPO Low Blue Shield EPO High Blue Shield HDHP Kaiser High HMO Blue Shield HDHP II We are looking into Issue. CC: Samir , Satya , Bharti Satpute
            Hide
            Permalink
            dkulling Debbie Kulling added a comment -

            This workaround fixed the issue. Please let me know when the overall issue is fix. I am worried that groups that have eligibility set up this way are having benefits terminate without realizing it.

            Show
            dkulling Debbie Kulling added a comment - This workaround fixed the issue. Please let me know when the overall issue is fix. I am worried that groups that have eligibility set up this way are having benefits terminate without realizing it.
            Permalink
            amruta.lohiya Amruta Lohiya logged work - 13/Oct/17 09:17 PM
            • Time Spent:
              2h
               
              <No comment>
            rohit.shete Rohit Shete (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204) Parent values: Development(10200)Level 1 values: In Progress(10206)
            rohit.shete Rohit Shete (Inactive) made changes -
            Remaining Estimate 10h [ 36000 ]
            Original Estimate 10h [ 36000 ]
            rohit.shete Rohit Shete (Inactive) made changes -
            Remaining Estimate 10h [ 36000 ] 4h [ 14400 ]
            Time Spent 6h [ 21600 ]
            Worklog Id 85037 [ 85037 ]
            rohit.shete Rohit Shete (Inactive) made changes -
            Assignee Rohit Shete [ rohit.shete ] Umesh Kadam [ umesh.kadam ]
            jyoti.mayne Jyoti Mayne made changes -
            Assignee Umesh Kadam [ umesh.kadam ] Jyoti Mayne [ jyoti.mayne ]
            jyoti.mayne Jyoti Mayne made changes -
            Developer Rohit Shete [ rohit.shete ] Jyoti Mayne [ jyoti.mayne ]
            Hide
            Permalink
            jyoti.mayne Jyoti Mayne added a comment -

            Hi Debbie Kulling,

            Concern: Contingency Issue: If an employee changes their medical plan the system terminates their dental. It does not give you a pop up or anything that warns the employee that the dental has been dropped.

            Cause: There was one wrong condition in code of contingency due to which given issue occurred.

            Correction: We have fixed code for this.

            Cc: Amruta Lohiya, Hrishikesh Deshpande

            Show
            jyoti.mayne Jyoti Mayne added a comment - Hi Debbie Kulling , Concern: Contingency Issue: If an employee changes their medical plan the system terminates their dental. It does not give you a pop up or anything that warns the employee that the dental has been dropped. Cause: There was one wrong condition in code of contingency due to which given issue occurred. Correction: We have fixed code for this. Cc: Amruta Lohiya , Hrishikesh Deshpande
            jyoti.mayne Jyoti Mayne made changes -
            Sprint WT Sprint 39 - Bugs [ 90 ]
            jyoti.mayne Jyoti Mayne made changes -
            Item State Parent values: Development(10200)Level 1 values: In Progress(10206) Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)
            jyoti.mayne Jyoti Mayne made changes -
            Code Review Date 14/Oct/2017
            Code Reviewed By Amruta Lohiya [ 11906 ]
            jyoti.mayne Jyoti Mayne made changes -
            Dev Due Date 14/Oct/2017
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
            jyoti.mayne Jyoti Mayne made changes -
            Assignee Jyoti Mayne [ jyoti.mayne ] Hrishikesh Deshpande [ hrishikesh.deshpande ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Assignee Hrishikesh Deshpande [ hrishikesh.deshpande ] Mahendra Mungase [ mahendra.mungase ]
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: In Testing(10210)
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            Permalink
            mahendra.mungase Mahendra Mungase (Inactive) logged work - 14/Oct/17 11:22 AM
            • Time Spent:
              2h
               

              Bug retesting on Prodcution

            Permalink
            jyoti.mayne Jyoti Mayne logged work - 14/Oct/17 12:38 PM
            • Time Spent:
              3h
               

              code fix and unit testing
              discussion with QA
              checked SVN check-ins
              LB and Trunk check in
              JIRA Update

            Hide
            Permalink
            mahendra.mungase Mahendra Mungase (Inactive) added a comment - - edited

            Hello Jyoti Mayne Rohit Shete

            Concern - If an employee changes their medical plan the system terminates their dental plan as never effective.

            We have executed below scenario

            1. Contingency only on benefit type
            2. Contingency on benefit type and benefit plan
            3. Contingency only on benefit plan

            observed that it did not terminate dental plan as never effective . Hence marking ready for stage

            Thanks,
            Mahendra

            CC- Satya Sachin Hingole Rakesh Roy

            Show
            mahendra.mungase Mahendra Mungase (Inactive) added a comment - - edited Hello Jyoti Mayne Rohit Shete Concern - If an employee changes their medical plan the system terminates their dental plan as never effective. We have executed below scenario 1. Contingency only on benefit type 2. Contingency on benefit type and benefit plan 3. Contingency only on benefit plan observed that it did not terminate dental plan as never effective . Hence marking ready for stage Thanks, Mahendra CC- Satya Sachin Hingole Rakesh Roy
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: In Testing(10210) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
            jyoti.mayne Jyoti Mayne made changes -
            Remaining Estimate 4h [ 14400 ] 3.75h [ 13500 ]
            Time Spent 6h [ 21600 ] 6.25h [ 22500 ]
            Worklog Id 85157 [ 85157 ]
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: In Testing(10214)
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            Permalink
            jyoti.mayne Jyoti Mayne logged work - 16/Oct/17 09:18 AM
            • Time Spent:
              0.25h
               

              stage check-in

            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Link This issue causes WT-11629 [ WT-11629 ]
            Hide
            Permalink
            mahendra.mungase Mahendra Mungase (Inactive) added a comment -

            Hi Rakesh Roy

            Testing of this JIRA is block due to WT-11629.

            Thanks,
            Mahendra

            Show
            mahendra.mungase Mahendra Mungase (Inactive) added a comment - Hi Rakesh Roy Testing of this JIRA is block due to WT-11629 . Thanks, Mahendra
            Hide
            Permalink
            mahendra.mungase Mahendra Mungase (Inactive) added a comment -

            We have retest same issue on Stage with below scenario

            We have executed below scenario
            1. Contingency only on benefit type
            2. Contingency on benefit type and benefit plan
            3. Contingency only on benefit plan

            and observed that it does not exist.Hence marking ready for Production

            Thanks,
            Mahendra

            Show
            mahendra.mungase Mahendra Mungase (Inactive) added a comment - We have retest same issue on Stage with below scenario We have executed below scenario 1. Contingency only on benefit type 2. Contingency on benefit type and benefit plan 3. Contingency only on benefit plan and observed that it does not exist.Hence marking ready for Production Thanks, Mahendra
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: In Testing(10214) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
            Permalink
            jyoti.mayne Jyoti Mayne logged work - 16/Oct/17 05:00 PM
            • Time Spent:
              0.25h
               

              Stage check-in

            Permalink
            mahendra.mungase Mahendra Mungase (Inactive) logged work - 17/Oct/17 05:41 AM
            • Time Spent:
              2h
               

              Stage testing

            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Item State Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) Parent values: Production QA(10203)Level 1 values: In Testing(10218)
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            Permalink
            jyoti.mayne Jyoti Mayne logged work - 18/Oct/17 10:14 AM
            • Time Spent:
              0.25h
               

              Production check-in

            Hide
            Permalink
            mahendra.mungase Mahendra Mungase (Inactive) added a comment -

            Hi Amruta Lohiya

            We have verified this patch on COSB For HSPL and observed that it's working as expected.
            Please check and let me know your comments.

            Thanks,
            Mahendra

            Show
            mahendra.mungase Mahendra Mungase (Inactive) added a comment - Hi Amruta Lohiya We have verified this patch on COSB For HSPL and observed that it's working as expected. Please check and let me know your comments. Thanks, Mahendra
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Item State Parent values: Production QA(10203)Level 1 values: In Testing(10218) Parent values: Production Complete(10222)
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Assignee Mahendra Mungase [ mahendra.mungase ] Amruta Lohiya [ amruta.baheti ]
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            Permalink
            mahendra.mungase Mahendra Mungase (Inactive) logged work - 19/Oct/17 05:43 AM
            • Time Spent:
              1h
               

              Production testing

            amruta.lohiya Amruta Lohiya made changes -
            Remaining Estimate 3.75h [ 13500 ] 1.75h [ 6300 ]
            Time Spent 6.25h [ 22500 ] 8.25h [ 29700 ]
            Worklog Id 85950 [ 85950 ]
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Remaining Estimate 1.75h [ 6300 ] 0h [ 0 ]
            Time Spent 8.25h [ 29700 ] 10.25h [ 36900 ]
            Worklog Id 86206 [ 86206 ]
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Time Spent 10.25h [ 36900 ] 11.25h [ 40500 ]
            Worklog Id 86209 [ 86209 ]
            jyoti.mayne Jyoti Mayne made changes -
            Time Spent 11.25h [ 40500 ] 11.5h [ 41400 ]
            Worklog Id 86637 [ 86637 ]
            jyoti.mayne Jyoti Mayne made changes -
            Time Spent 11.5h [ 41400 ] 11.75h [ 42300 ]
            Worklog Id 86660 [ 86660 ]
            jyoti.mayne Jyoti Mayne made changes -
            Time Spent 11.75h [ 42300 ] 14.75h [ 53100 ]
            Worklog Id 87177 [ 87177 ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Time Spent 14.75h [ 53100 ] 16.75h [ 60300 ]
            Worklog Id 87909 [ 87909 ]
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Time Spent 16.75h [ 60300 ] 18.75h [ 67500 ]
            Worklog Id 88155 [ 88155 ]
            satyap Satya made changes -
            Environment_New Stage [ 18443 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Link This issue is cloned by WT-12394 [ WT-12394 ]
            dkulling Debbie Kulling made changes -
            Resolution Done [ 10000 ]
            Status Production Complete [ 10028 ] Closed [ 6 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Root Cause Bug [ 18430 ]
            Transition Time In Source Status Execution Times
            Rohit Shete (Inactive) made transition -
            Open In Development
            		42m 2s 1
            Mahendra Mungase (Inactive) made transition -
            In Development In LB Testing
            		19h 27m 1
            Mahendra Mungase (Inactive) made transition -
            In LB Testing Stage Testing
            		1d 22h 9m 1
            Mahendra Mungase (Inactive) made transition -
            Stage Testing In Production Testing
            		2d 1h 59m 1
            Mahendra Mungase (Inactive) made transition -
            In Production Testing Production Complete
            		1h 17m 1
            Debbie Kulling made transition -
            Production Complete Closed
            		132d 5h 23m 1

              People

              Assignee:
              amruta.lohiya Amruta Lohiya
              Reporter:
              dkulling Debbie Kulling
              Account Executive:
              Debbie Kulling
              Developer:
              Jyoti Mayne
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Dev Due Date:
                Code Review Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 10h Original Estimate - 10h
                  10h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 18.75h
                  18.75h