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  1. WORKTERRA
  2. WT-11657

Barrow - Cannot proceed past Demographic page

    Details

    • Type: Bug
    • Status: Resolution Setting
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - EDS
    • Reported by:
      Client
    • Company:
      Barrow
    • Item State:
      Production Complete - Closed

      Description

      Alice Wallin
      EE password: 1P@ssword!

      When the employee logs in she cannot continue past the demographic page. When you click on save and continue nothing happens.

      Please advise asap. This group is in OE

        Attachments

        1. BarrowEmployeeDetail .xlsx
          16 kB
        2. BarrowIssue.png
          BarrowIssue.png
          116 kB
        3. Import.jpg
          Import.jpg
          149 kB
        4. UI.jpg
          UI.jpg
          209 kB

          Issue Links

            Activity

            dkulling Debbie Kulling created issue -
            rohit.shete Rohit Shete (Inactive) made changes -
            Field Original Value New Value
            Status Open [ 1 ] In Development [ 10007 ]
            rohit.shete Rohit Shete (Inactive) made changes -
            Assignee Satya [ ID10004 ] Rohit Shete [ rohit.shete ]
            rohit.shete Rohit Shete (Inactive) made changes -
            Developer Rohit Shete [ rohit.shete ]
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204)
            rohit.shete Rohit Shete (Inactive) made changes -
            Attachment BarrowIssue.png [ 64789 ]
            Hide
            rohit.shete Rohit Shete (Inactive) added a comment -

            Hi Debbie Kulling,

            This is scenario specific issue.

            In employee demographics page, 'Occupation/Job Title' filed contain special character '&'. for these reason EE cannot continue past the demographic page.

            Can we replace this special character with 'and' keyword?.

            Thnaks And Regards,
            Rohit Shete.

            CC:Satya,Amruta Lohiya,Rohan J Khandave,Jyoti Mayne,Venkatesh Pujari

            Show
            rohit.shete Rohit Shete (Inactive) added a comment - Hi Debbie Kulling , This is scenario specific issue. In employee demographics page, ' Occupation/Job Title ' filed contain special character '&'. for these reason EE cannot continue past the demographic page. Can we replace this special character with ' and ' keyword?. Thnaks And Regards, Rohit Shete. CC: Satya , Amruta Lohiya , Rohan J Khandave , Jyoti Mayne , Venkatesh Pujari
            rohit.shete Rohit Shete (Inactive) made changes -
            Assignee Rohit Shete [ rohit.shete ] Debbie Kulling [ dkulling ]
            rohit.shete Rohit Shete (Inactive) made changes -
            Remaining Estimate 5h [ 18000 ]
            Original Estimate 5h [ 18000 ]
            rohit.shete Rohit Shete (Inactive) logged work - 17/Oct/17 02:47 PM
            • Time Spent:
              2.5h
               
              • Analysis and share finding with satya
              • discussion with satya and rohan
              • data Analysis from backed
              • send employee list to client
            rohit.shete Rohit Shete (Inactive) made changes -
            Attachment BarrowEmployeeDetail .xlsx [ 64793 ]
            Hide
            rohit.shete Rohit Shete (Inactive) added a comment - - edited

            Hi Debbie Kulling,

            Please find below details of employee whose 'Occupation/Job Title' filed contain special character ''&".

            BarrowEmployeeDetail .xlsx

            We have send password on mail.

            Thnaks And Regards,
            Rohit Shete.

            CC:Samir,Amruta Lohiya,Satya,Swapnil Pandhare,Rohan J Khandave,Jyoti Mayne,Venkatesh Pujari

            Show
            rohit.shete Rohit Shete (Inactive) added a comment - - edited Hi Debbie Kulling , Please find below details of employee whose ' Occupation/Job Title ' filed contain special character ''&". BarrowEmployeeDetail .xlsx We have send password on mail. Thnaks And Regards, Rohit Shete. CC: Samir , Amruta Lohiya , Satya , Swapnil Pandhare , Rohan J Khandave , Jyoti Mayne , Venkatesh Pujari
            niteen.surwase Niteen Surwase (Inactive) logged work - 17/Oct/17 03:15 PM
            • Time Spent:
              0.5h
               

              Check-in issue with Venkatesh

            niteen.surwase Niteen Surwase (Inactive) made changes -
            Remaining Estimate 5h [ 18000 ] 4.5h [ 16200 ]
            Time Spent 0.5h [ 1800 ]
            Worklog Id 85479 [ 85479 ]
            Hide
            rakeshr Rakesh Roy (Inactive) added a comment -

            Assigning QA team to analyse how "&" inserted into system .
            Will have to check through import and UI both with all possible scenarios.

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Assigning QA team to analyse how "&" inserted into system . Will have to check through import and UI both with all possible scenarios.
            rakeshr Rakesh Roy (Inactive) made changes -
            Assignee Debbie Kulling [ dkulling ] Prasad Pise [ prasadp ]
            Hide
            prasadp Prasad Pise (Inactive) added a comment -

            Hi Jayshree Nagpure

            Could you please check and share your findings with Rohit Shete?

            Thanks
            -Prasad

            CC : Hrishikesh DeshpandeSachin Hingole

            Show
            prasadp Prasad Pise (Inactive) added a comment - Hi Jayshree Nagpure Could you please check and share your findings with Rohit Shete ? Thanks -Prasad CC : Hrishikesh Deshpande Sachin Hingole
            prasadp Prasad Pise (Inactive) made changes -
            Assignee Prasad Pise [ prasadp ] Jayshree Nagpure [ jayshree.nagpure ]
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: EDS(10108)
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Attachment UI.jpg [ 64884 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Attachment Import.jpg [ 64885 ]
            Hide
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

            Hi Swapnil Pandhare,

            Verified on Production - > Barrow for hspl
            Below are my Observations

            1)Verified through UI -> Added employee in system with Occupation/Job Title with "&" -> System shows validation message
            2)Verified through Import -> Imported employee with Occupation/Job title with "&" -> Import done successfully
            3)Logged in with imported employee -> Traverse to demographics page -> Click on continue -> Nothing happens on continue
            This issue occurred due to WT-9461

            As discussed with Rakesh Roy, assigning this jira to you.

            Thanks,
            Jayshree

            CC : Rakesh Roy Prasad Pise

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Hi Swapnil Pandhare , Verified on Production - > Barrow for hspl Below are my Observations 1)Verified through UI -> Added employee in system with Occupation/Job Title with "&" -> System shows validation message 2)Verified through Import -> Imported employee with Occupation/Job title with "&" -> Import done successfully 3)Logged in with imported employee -> Traverse to demographics page -> Click on continue -> Nothing happens on continue This issue occurred due to WT-9461 As discussed with Rakesh Roy , assigning this jira to you. Thanks, Jayshree CC : Rakesh Roy Prasad Pise
            jayshree.nagpure Jayshree Nagpure (Inactive) logged work - 18/Oct/17 10:19 AM
            • Time Spent:
              1.5h
               

              Issue reproduced and discussion with Prasad and Rakesh

            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Assignee Jayshree Nagpure [ jayshree.nagpure ] Swapnil Pandhare [ swapnil.pandhare ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Remaining Estimate 4.5h [ 16200 ] 3h [ 10800 ]
            Time Spent 0.5h [ 1800 ] 2h [ 7200 ]
            Worklog Id 85540 [ 85540 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Assignee Swapnil Pandhare [ swapnil.pandhare ] Amit Kumawat [ amit.kumawat ]
            amit.kumawat Amit Kumawat (Inactive) made changes -
            Remaining Estimate 3h [ 10800 ] 0.5h [ 1800 ]
            Time Spent 2h [ 7200 ] 4.5h [ 16200 ]
            Worklog Id 85604 [ 85604 ]
            rohit.shete Rohit Shete (Inactive) made changes -
            Remaining Estimate 0.5h [ 1800 ] 0h [ 0 ]
            Time Spent 4.5h [ 16200 ] 7h [ 25200 ]
            Worklog Id 85634 [ 85634 ]
            amit.kumawat Amit Kumawat (Inactive) logged work - 19/Oct/17 01:06 AM
            • Time Spent:
              2.5h
               

              Analysis on issue
              Discussion with Swapnil
              Code chagnes

            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Time Spent 7h [ 25200 ] 7.25h [ 26100 ]
            Worklog Id 86092 [ 86092 ]
            amit.kumawat Amit Kumawat (Inactive) made changes -
            Time Spent 7.25h [ 26100 ] 7.75h [ 27900 ]
            Worklog Id 86118 [ 86118 ]
            sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 25/Oct/17 01:06 AM
            • Time Spent:
              0.25h
               

              Internal discussion with Amit

            amit.kumawat Amit Kumawat (Inactive) logged work - 25/Oct/17 01:25 AM
            • Time Spent:
              0.5h
               

              Discussion with Swapnil, Sheetal

            amit.kumawat Amit Kumawat (Inactive) made changes -
            Link This issue is caused by WT-9461 [ WT-9461 ]
            amit.kumawat Amit Kumawat (Inactive) made changes -
            Assignee Amit Kumawat [ amit.kumawat ] Jayshree Nagpure [ jayshree.nagpure ]
            amit.kumawat Amit Kumawat (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
            Hide
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

            Hi Amit Kumawat,

            Could you please share 3'c and update item state accordingly.

            Thanks,
            Jayshree

            cc : Rakesh RoySwapnil Pandhare Prasad Pise Sheetal Bodhale Sachin Hingole Hrishikesh Deshpande

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Hi Amit Kumawat , Could you please share 3'c and update item state accordingly. Thanks, Jayshree cc : Rakesh Roy Swapnil Pandhare Prasad Pise Sheetal Bodhale Sachin Hingole Hrishikesh Deshpande
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Assignee Jayshree Nagpure [ jayshree.nagpure ] Amit Kumawat [ amit.kumawat ]
            Hide
            amit.kumawat Amit Kumawat (Inactive) added a comment -

            Hello Jayshree Nagpure,

            Concern: Barrow - Cannot proceed past Demographic page.
            Cause: This issue was caused due to special characters restricted in Additional TextBox and Additional TextArea. Please refer WT-9461.
            Correction: Reverted WT-9461 patch for special characters.

            Impacted Areas: AdditionalTextBox, AdditionalTextArea.
            Affected files: CommonClass.cs

            CC: Swapnil Pandhare, Sheetal Bodhale, Satya

            Thanks & Regards,
            Amit Kumawat

            Show
            amit.kumawat Amit Kumawat (Inactive) added a comment - Hello Jayshree Nagpure , Concern : Barrow - Cannot proceed past Demographic page. Cause : This issue was caused due to special characters restricted in Additional TextBox and Additional TextArea. Please refer WT-9461 . Correction : Reverted WT-9461 patch for special characters. Impacted Areas : AdditionalTextBox, AdditionalTextArea. Affected files : CommonClass.cs CC: Swapnil Pandhare , Sheetal Bodhale , Satya Thanks & Regards, Amit Kumawat
            amit.kumawat Amit Kumawat (Inactive) made changes -
            Assignee Amit Kumawat [ amit.kumawat ] Jayshree Nagpure [ jayshree.nagpure ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: In Testing(10210)
            Hide
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

            Verified on Lb
            Company - QA CAISO for hspl

            Verified below scenario :
            1.Special characters < > & | - Not allowing for text box
            2. PIPE | and Tild ~ characters not save, it throws server error for PIPE | and Tild ~ will not save for TextArea
            3.Through import - Allowing all characters except ; xp_ '
            4.Employee workflow went fine, but in import when & is given - Import is done propely, but when we traverse workflow system shows validation for &
            5. EE workflow went fine when other special characters are added in User defined field with import and UI.
            6.For TextArea - Allowing all special character through UI except Pipe and tild

            Marking item state as Ready for Stage.

            Thanks,
            Jayshree

            cc : Rakesh Roy Prasad Pise Amit Kumawat

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Verified on Lb Company - QA CAISO for hspl Verified below scenario : 1.Special characters < > & | - Not allowing for text box 2. PIPE | and Tild ~ characters not save, it throws server error for PIPE | and Tild ~ will not save for TextArea 3.Through import - Allowing all characters except ; xp_ ' 4.Employee workflow went fine, but in import when & is given - Import is done propely, but when we traverse workflow system shows validation for & 5. EE workflow went fine when other special characters are added in User defined field with import and UI. 6.For TextArea - Allowing all special character through UI except Pipe and tild Marking item state as Ready for Stage. Thanks, Jayshree cc : Rakesh Roy Prasad Pise Amit Kumawat
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: In Testing(10210) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Production Due Date 01/Nov/2017
            Stage Due Date 30/Oct/17 [ 2017-10-30 ]
            satyap Satya made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            satyap Satya made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            satyap Satya made changes -
            Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Production QA(10203)Level 1 values: In Testing(10218)
            Hide
            satyap Satya added a comment -

            Hi Debbie Kulling,

            This issue has been fixed & deployed till production. Can you please verify once & let us know.

            Regards,
            Satya Prakash

            Cc: Jayshree Nagpure Rakesh Roy

            Show
            satyap Satya added a comment - Hi Debbie Kulling , This issue has been fixed & deployed till production. Can you please verify once & let us know. Regards, Satya Prakash Cc: Jayshree Nagpure Rakesh Roy
            satyap Satya made changes -
            Labels Employee_workflow
            satyap Satya made changes -
            Environment_New Production [ 18442 ]
            Hide
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

            Verified on Production
            Company - ASML for hspl

            Verified below scenario :
            1.Special characters < > & | - Not allowing for text box
            2. PIPE | and Tild ~ characters not save, it throws server error for PIPE | and Tild ~ will not save.
            3.Through import - Allowing all characters except ; xp_ '
            4.Employee workflow went fine, but in import when & is given - Import is done propely, but when we traverse workflow system shows validation for &
            5 for ~ changes will not saved
            6. EE workflow went fine when other special characters are added in User defined field with import and UI.
            7.For TextArea - Allowing all special character through UI except Pipe and tild

            Working fine

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Verified on Production Company - ASML for hspl Verified below scenario : 1.Special characters < > & | - Not allowing for text box 2. PIPE | and Tild ~ characters not save, it throws server error for PIPE | and Tild ~ will not save. 3.Through import - Allowing all characters except ; xp_ ' 4.Employee workflow went fine, but in import when & is given - Import is done propely, but when we traverse workflow system shows validation for & 5 for ~ changes will not saved 6. EE workflow went fine when other special characters are added in User defined field with import and UI. 7.For TextArea - Allowing all special character through UI except Pipe and tild Working fine
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Item State Parent values: Production QA(10203)Level 1 values: In Testing(10218) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
            satyap Satya made changes -
            Root Cause Scenario/Requirement Missed [ 18432 ]
            Hide
            Jennifer.Reed Jennifer Reed (Inactive) added a comment -

            Satya Gaurav Sodani Since this was deployed to Production can we close it? Is there a reason it is still in Production testing?

            Show
            Jennifer.Reed Jennifer Reed (Inactive) added a comment - Satya Gaurav Sodani Since this was deployed to Production can we close it? Is there a reason it is still in Production testing?
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Resolution Fixed [ 1 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            dkulling Debbie Kulling made changes -
            Resolution Done [ 10000 ]
            Status Production Complete [ 10028 ] Closed [ 6 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status Closed [ 6 ] Resolution Setting [ 11616 ]
            Transition Time In Source Status Execution Times
            Rohit Shete (Inactive) made transition -
            Open In Development
            17m 33s 1
            Rakesh Roy (Inactive) made transition -
            In Development In LB Testing
            8d 16h 56m 1
            Satya made transition -
            In LB Testing Stage Testing
            5d 10h 44m 1
            Satya made transition -
            Stage Testing In Production Testing
            4s 1
            Jayshree Nagpure (Inactive) made transition -
            In Production Testing Production Complete
            9d 15h 8m 1
            Debbie Kulling made transition -
            Production Complete Closed
            109d 8h 9m 1
            Sachin Hingole (Inactive) made transition -
            Closed Resolution Setting
            57d 10h 45m 1

              People

              Assignee:
              jayshree.nagpure Jayshree Nagpure (Inactive)
              Reporter:
              dkulling Debbie Kulling
              Account Executive:
              Debbie Kulling
              Developer:
              Rohit Shete (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              8 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Pre-Prod Due Date:
                Production Due Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 5h Original Estimate - 5h
                  5h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 7.75h
                  7.75h