Hi Prasad Pise

Please find below details :

Employee : ANGELA JIMES .
Plan : Spouse AD&D

Mentioed EE's spouse is enrolled in 'Spouse AD&D' plan.
On 17-10-2017 reduction service reduced the coverage of Spouse but wrong DateTimeStamp was updated.
Please refer the screenshot attached.

We tiered to reproduce the issue but it is not reproducing.
Please help us in reproducing the issue.

Thanks And Regards
Abhilash Warkari

CC : Jyoti Mayne, Umesh Kadam, Amruta Lohiya

Hi Satya,

CC:Rakesh Roy,Hrishikesh Deshpande,Jyoti Mayne,Abhilash Warkari,Jaideep Vinchurkar,Suraj Sokasane, Amruta Lohiya

I have tried to reproduce this issue but it not getting reproduced. So, why it had happened for that I analyze reported employee data. As per employee View History, I found Employee data was inserted through import as historical data on date 10/06/2017 By Jaideep and Vishal.

For Spouse AD&D Plan Election import was done more than 30 times and spouse age is already 70+ so after every import reduction service run and reduced coverage as 50%.
Sometimes reduction service run through manually.
Because of that data corrupted and wrong date time stamp was updated for Employees.

Thanks,
Rashmita

Hi Van Nguyen,

CC:Hrishikesh Deshpande,Jaideep Vinchurkar,Hrishikesh Deshpande

I have verified reported employees and found manual data correction was done for those employees and because of that wrong date time stamp was updated.
I have all possible scenarios to reproduce this issue through UI but could not able to reproduce it is working properly.

Thanks,
Rashmita