WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-11681

University Health - Incorrect date time inserted

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Cannot Reproduce
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Environment:
      Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Support
    • Company:
      University Health
    • Sprint:
      WT Sprint 40 - Bugs

      Description

      As we discussed please check why the incorrect date time inserted against enrollment.

      Gaurav Sodani,Satya

        Attachments

          Issue Links

          relates to

          Support Activity - Support Activity WT-11667 University Health - Export - Internal Error

          • High - Serious problem that could block progress.
          • Closed

            Activity

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            abhilash.warkari Abhilash Warkari (Inactive) added a comment - - edited

            Hi Prasad Pise

            Please find below details :

            Employee : ANGELA JIMES .
            Plan : Spouse AD&D

            Mentioed EE's spouse is enrolled in 'Spouse AD&D' plan.
            On 17-10-2017 reduction service reduced the coverage of Spouse but wrong DateTimeStamp was updated.
            Please refer the screenshot attached.

            We tiered to reproduce the issue but it is not reproducing.
            Please help us in reproducing the issue.

            Thanks And Regards
            Abhilash Warkari

            CC : Jyoti Mayne, Umesh Kadam, Amruta Lohiya

            Show
            abhilash.warkari Abhilash Warkari (Inactive) added a comment - - edited Hi Prasad Pise Please find below details : Employee : ANGELA JIMES . Plan : Spouse AD&D Mentioed EE's spouse is enrolled in 'Spouse AD&D' plan. On 17-10-2017 reduction service reduced the coverage of Spouse but wrong DateTimeStamp was updated. Please refer the screenshot attached. We tiered to reproduce the issue but it is not reproducing. Please help us in reproducing the issue. Thanks And Regards Abhilash Warkari CC : Jyoti Mayne , Umesh Kadam , Amruta Lohiya
            Hide
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            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - - edited

            Hi Satya,

            CC:Rakesh Roy,Hrishikesh Deshpande,Jyoti Mayne,Abhilash Warkari,Jaideep Vinchurkar,Suraj Sokasane, Amruta Lohiya

            I have tried to reproduce this issue but it not getting reproduced. So, why it had happened for that I analyze reported employee data. As per employee View History, I found Employee data was inserted through import as historical data on date 10/06/2017 By Jaideep and Vishal.

            For Spouse AD&D Plan Election import was done more than 30 times and spouse age is already 70+ so after every import reduction service run and reduced coverage as 50%.
            Sometimes reduction service run through manually.
            Because of that data corrupted and wrong date time stamp was updated for Employees.

            Thanks,
            Rashmita

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - - edited Hi Satya , CC: Rakesh Roy , Hrishikesh Deshpande , Jyoti Mayne , Abhilash Warkari , Jaideep Vinchurkar , Suraj Sokasane , Amruta Lohiya I have tried to reproduce this issue but it not getting reproduced. So, why it had happened for that I analyze reported employee data. As per employee View History, I found Employee data was inserted through import as historical data on date 10/06/2017 By Jaideep and Vishal. For Spouse AD&D Plan Election import was done more than 30 times and spouse age is already 70+ so after every import reduction service run and reduced coverage as 50%. Sometimes reduction service run through manually. Because of that data corrupted and wrong date time stamp was updated for Employees. Thanks, Rashmita
            Hide
            Permalink
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

            Hi Van Nguyen,

            CC:Hrishikesh Deshpande,Jaideep Vinchurkar,Hrishikesh Deshpande

            I have verified reported employees and found manual data correction was done for those employees and because of that wrong date time stamp was updated.
            I have all possible scenarios to reproduce this issue through UI but could not able to reproduce it is working properly.

            Thanks,
            Rashmita

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - Hi Van Nguyen , CC: Hrishikesh Deshpande , Jaideep Vinchurkar , Hrishikesh Deshpande I have verified reported employees and found manual data correction was done for those employees and because of that wrong date time stamp was updated. I have all possible scenarios to reproduce this issue through UI but could not able to reproduce it is working properly. Thanks, Rashmita

              People

              Assignee:
              Van.Nguyen Van Nguyen (Inactive)
              Reporter:
              Ganesh.sadawarte Ganesh Sadawarte (Inactive)
              Account Executive:
              Van Nguyen (Inactive)
              EDI Analyst 1:
              Van Nguyen (Inactive)
              Developer:
              Abhilash Warkari (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

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                Updated:
                Resolved:
                Dev Due Date:

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