Hrishikesh Deshpande (Inactive) added a comment - 01/Nov/17 08:49 AM Email Broadcast Functionality is Tested On Production on "RSC for HSPL" company and all scenarios are working as expected. Scenario Expected Result Status Email Broadcast for Employee with Status Incomplete Email should sent to 648 employees Pass Email Broadcast for Employee with Status Complete Email should sent to 431 employees Pass Email Broadcast for Employee with Status All Status Selected Email should sent to 1079 employees Pass Select Complete and Incomplete Classes Manually(Not All) Email should sent to 1079 employees Fail - Here Email sent to Only Incomplete status employees Email Broadcast for Employee with Status All Status Selected with Attachment Email should sent to 1079 employees Pass Email Broadcast for Employee with Status Incomplete with Attachment Email should sent to 648 employees Pass Email Broadcast for Employee with Status Complete with Attachment Email should sent to 431 employees Pass Email Broadcast for Employee with Status Complete with None Classes Status Email should sent to 431 employees Pass Email Broadcast for Employee with Status Complete with Attachment & with None Classes Status Email should sent to 431 employees Pass Email Broadcast for Employee with Status Incomplete with None Classes Status Email should sent to 648 employees Pass Email Broadcast for Employee with Status Incomplete with None Classes Status& Attachment Email should sent to 648 employees Pass Email Broadcast for Employee with Status Incomplete with Only One Classes Status Email should sent employees in selected class Pass All scenarios are working as expected except one. If User select Incomplete Status and then select Complete Status (By pressing Control Key) then system not sending email to both status employees. it send email to only Incomplete Status employees. Sheetal Bodhale , please check above Fail scenario. If it is valid then we need to fix. If it is as per design then we should show some message over there to guide user. Thanks, Hrishikesh.

Sheetal Bodhale (Inactive) added a comment - 01/Nov/17 09:35 AM Hi Hrishikesh Deshpande ,, We have verified mentioned failed scenario.If you select values of Login Status list box by pressing control key,it is fetching value of Incomplete Status only [As this is first value in drop down] . This is existing implementation. CC: Swapnil Pandhare Satya Thanks, Sheetal Bodhale

Hrishikesh Deshpande (Inactive) added a comment - 01/Nov/17 11:53 AM Hi Swapnil Pandhare / Sheetal Bodhale , Above Shared result is not proper. Please ignore that. I got that data at "select * from cdosyspara" table but as per discussion with Sheetal this will not Pass criteria. We should get email on mailbox. We have verified that No emails getting sent from Email broadcast. also verified from backend log that Email sent with attachment getting failed. After Email broadcast entry gets added at cdosyspara table. but email not received at mailbox. Can you please check this? Thanks, Hrishikesh.

Jennifer Reed (Inactive) added a comment - 08/Nov/17 01:25 PM Adding comments for clarification: Issue was resolved by decreasing batch size from 200 emails to 80 emails as this will reduce the risk of the email addresses exceeding the 4000 max char length. However, there is still the change that email addresses (even with 80 emails per batch) may exceed the maximum. Dev will look into this scenario, therefore the ticket is still in development. The issue for the client should no longer be occurring.

Swapnil Pandhare (Inactive) added a comment - 20/Nov/17 10:38 AM CC : Satya Samir Gaurav Sodani Hi Jennifer Reed With reduction of batch size, this issue is not occuring. Closing this issue as of now. If anything reported from client, we will reopen this . Thanks, Swapnil p.