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  1. WORKTERRA
  2. WT-11811

24th Oct: Stage down; Can log in but getting a blank screen or a server error

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Cancelled
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Platform
    • Labels:
    • Environment:
      Stage
    • Bug Severity:
      Medium
    • Module:
      Platform
    • Reported by:
      Client
    • Company:
      All Clients/Multiple Clients

      Description

      Concern: Stage down; Can log in but getting a blank screen or a server error.
      Date: 24th Oct:
      Time: 9:07 AM PST to 10:42 AM PST
      Cause: 'WORKTERRA.ControllerAppTier' service was throwing an error. Probability this file might have got corrupted
      Correction: Binaries from the stage build machine were rebuild and deployed
      We have requested Clare computer to give the audit details of this machine for the specified time

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            Assignee:
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive)
            Reporter:
            samir Samir
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              Dates

              Created:
              Updated:
              Resolved: